JISTEM - Journal of Information Systems and Technology Management
versão On-line ISSN 1807-1775
PRADO, Edmir Parada Vasques. Risk analysis in information technology and communication outsourcing. JISTEM J.Inf.Syst. Technol. Manag. [online]. 2011, vol.8, n.3, pp. 605-618. ISSN 1807-1775. http://dx.doi.org/10.4301/S1807-17752011000300005.
This research aims at evaluating the risk analysis process in Information Technology and Communication (ICT) outsourcing conducted by organizations of the private sector. The research is characterized by being a descriptive, quantitative and transversal type study, which was used the survey method. Data were collected through questionnaire, the sample is not random and we used a convenience sampling process. The research made contributions to understanding the risk analysis process in ICT services outsourcing, and identified statistically significant relationships between risk analysis, organization's size and its industry, and between risk analysis and diversity of outsourced services.
Palavras-chave : Information Technology; Outsourcing; Risk Analysis; Private Sector; Survey.