CI* |
DCS** |
Doesn’t believe change is required |
I haven’t noticed, I think I'm doing my job. I feel fulfilled, I love what I do. And things are great the way they are. At least in my area I don’t think they’re needed. There was a time we even thought they were, but today everything is ok and I'm content where I am. (P2, P6, P7, P8, P9, P10, P11, P12, P13, P14, P15, P16, P17, P19, P26) |
Greater availability of time |
I need more time actually, I can’t perform all the activities I have to organize and the monitoring I do ends up being segmented at various times. I would like to have more time to talk to them, give them a little more attention, which they like, give them affection and they end up feeling it, the lack of that part of care. [...] because they’re the most needy, to talk, to give them a hug. [...] because during the day the work is very mechanical, there’s a lot to do [...]. (P1, P3, P5, P18, P20, P21, P22, P23 P24, P28) |
More care professionals |
To meet people's needs, you would need more care professionals for specific tasks. [...] I could do everything and I would have more time to sit down and talk, cut their nails, do their nails and talk to them, have fun. And it gets hard, a lot of them are bedridden. (P1, P2, P5, P7, P18, P21, P22, P23, P24, P25, P29) |
Need for more training |
I need to know more and I'm even looking to take other courses to see if they bring anything new, to add to our knowledge. [...] However, we have already tried to have more training, but it is not easy to understand the thinking of the paid staff. If there is no financial benefit, they don’t look kindly on it. (P4, P5) |
Greater participation of family of elderly person |
I’d request more care from the family. It’s the lack of a family that makes the work difficult. (P4, P25) |
Better interprofessional communication and communication with management |
Communication with both colleagues and upper management. It would improve working together. More dialogue for the betterment of the elderly themselves. (P15, P26) |
New ways to stimulate the cognitive process of the elderly |
I would change how we manage care, the ways of interacting, there should be other ways to stimulate the cognitive process of the inner self. But we can’t do it, due to a lack of training, a lack of space, a lack of creativity, because they want to establish other routines, due to a lack of knowledgeable personnel in this area ... I would bring in someone to read, tell a story, perform theater, something, people who can get their attention, because they can’t just sleep all the time. (P5, P19, P28) |