User satisfaction with complete dentures made by the public network of a city in southern Santa Catarina

VERONEZ, Felipe Cechinel; SÔNEGO, Fernanda Guglielmi Faustini; CERETTA, Renan Antonio; ZACCARON, Sonia; CERETTA, Luciane Bisognin

doi:10.1590/1981-8637201400020000032739

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Original • Rev Gaúch. Odontol. 62 (2) • Apr-Jun 2014 • https://doi.org/10.1590/1981-8637201400020000032739 copy

User satisfaction with complete dentures made by the public network of a city in southern Santa Catarina

Satisfação dos usuários de próteses totais mucossuportadas confeccionadas pela rede pública em cidade sul catarinense

Authorship SCIMAGO INSTITUTIONS RANKINGS

OBJECTIVE:

To assess user satisfaction with complete dentures made and delivered in 2010 by the public health care network of a city in the south of Santa Catarina.

METHODS:

This cross-sectional, observational, descriptive study used the Oral Health Impact Profile - 14 questionnaire to collect data. The questionnaire contains 14 questions on functional limitation, psychological discomfort, physical disability, psychological disability, social disability, physical pain, and disability. The survey was done in a city in the south of Santa Catarina. The participants were chosen randomly and kept anonymous. The sample consisted of 247 complete dentures made by the public health network of the city in 2010 for patients aged more than 50 years.

RESULTS:

Based on the social and psychological questions, the upper complete denture have a small effect on the patient's quality of life, while the lower complete denture causes stress, self-consciousness, physical pain, and mastication problems. Therefore, the most severe problems were caused by lower complete dentures.

CONCLUSION:

Denture follow-up protocols should be created to minimize the damages they cause to patients' health and to reduce treatment loss.

Complete denture; Health care policy; Oral health

Variable	Upper denture n=	Lower denture n=
Uses the denture
Yes No	49 (69) 22 (31)	18 (41.9) 25 (58.1)
Has trouble pronouncing words
Never Almost never Sometimes Almost always Always	43 (87.8) 1 (2) 3 (6.1) 2 (4.1) 0 (0)	15 (83.3) 0 (0) 0 (0) 2 (11.1) 1 (5.6)
Felt that sense of taste had worsened
Never Almost never Sometimes Almost always Always	45 (91.8) 1 (2) 2 (4.1) 1 (2) 0 (0)	16 (88.9) 1 (5.6) 1 (5.6) 0 (0) 0 (0)
Had painful aching in mouth Never Almost never Sometimes Almost always Always	39 (79.6) 7 (14.3) 3 (6.1) 0 (0) 0 (0)	10 (55.6) 1 (5.6) 4 (22.2) 1 (5.6) 2 (11.1)
Was uncomfortable eating foods
Never Almost never Sometimes Almost always Always	39 (79.6) 3 (6.1) 2 (4.1) 1 (2) 4 (8.2)	10 (55.6) 2 (11.1) 1 (5.6) 1 (5.6) 4 (22.2)
Has been feeling self-conscious
Never Almost never Sometimes Almost always Always	41 (83.7) 2 (4.1) 4 (8.2) 1 (2) 1 (2)	12 (66.7) 1 (5.6) 1 (5.6) 2 (11.1) 2 (11.1)
Has felt tense
Never Almost never Sometimes Almost always Always	45 (91.8) 0 (0) 2 (4.1) 2 (4.1) 0 (0)	13 (72.2) 2 (11.1) 1 (5.6) 0 (0) 2 (11.1)
Diet has been unsatisfactory
Never Almost never Sometimes Almost always Always	44 (89.8) 1 (2) 1 (2) 1 (2) 2 (4.1)	13 (72.2) 0 (0) 0 (0) 3 (16.7) 2 (11.1)
Has had to interrupt meals
Never Almost never Sometimes Almost always Always	46 (93.9) 1 (2) 1 (2) 0 (0) 1 (2)	10 (55.6) 1 (5.6) 4 (22.2) 2 (11.1) 1 (5.6)
Finds it difficult to relax
Never Almost never Sometimes Almost always Always	44 (89.8) 0 (0) 3 (6.1) 2 (4.1) 0 (0)	14 (77.8) 0 (0) 0 (0) 2 (11.1) 2 (11.1)
Has been a bit embarrassed
Never Almost never Sometimes Almost always Always	42 (85.7) 3 (6.1) 2 (4.1) 2 (4.1) 0 (0)	15 (83.3) 1 (5.6) 1 (5.6) 1 (5.6) 0 (0)
Has been irritable with other people
Never Almost never Sometimes Almost always Always	48 (98) 0 (0) 1 (2) 0 (0) 0 (0)	16 (88.9) 0 (0) 1 (5.6) 1 (5.6) 0 (0)
Has had difficulty doing usual jobs
Never Almost never Sometimes Almost always Always	45 (91.8) 2 (4.1) 2 (4.1) 0 (0) 0 (0)	16 (88.9) 0 (0) 1 (5.6) 1 (5.6) 0 (0)
Has found life less satisfying Never Almost never Sometimes Almost always Always	48 (98) 0 (0) 0 (0) 1 (2) 0 (0)	13 (72.2) 3 (16.7) 1 (5.6) 0 (0) 1 (5.6)
Has been totally unable to function
Never Almost never Sometimes Almost always Always	47 (95.9) 0 (0) 2 (4.1) 0 (0) 0 (0)	16 (88.9) 0 (0) 2 (11.1) 0 (0) 0 (0)
Is satisfied with the treatment
Yes No Somewhat	42 (85.7) 4 (8.2) 3 (6.1)	11 (61.1) 6 (33.3) 1 (5.6)

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[1] Correspondência para / Corresponding author: FC VERONEZ. E-mail: <felipecveronez@gmail.com>