Revista Gaúcha de Enfermagem
versão On-line ISSN 1983-1447
GABRIEL, Carmen Silvia et al. Quality in hospital nursing care: the view of undergraduate nursing students. Rev. Gaúcha Enferm. (Online) [online]. 2010, vol.31, n.3, pp. 529-535. ISSN 1983-1447. http://dx.doi.org/10.1590/S1983-14472010000300017.
Qualitative study developed in a public university of São Paulo State, Brazil, to identify the conception of quality of hospital nursing care under the perspective of last year undergraduate nursing students. Semi-structured interviews with 24 students were performed to collect the data and the speeches were analyzed according to Bardin's conceptual framework. The central ideas of the speeches were divided into six categories: holism, humanization, technically and scientifically trained team, promotion of self-care, appropriate management of the units and respecting the safety principles in care. It is concluded that students' view regarding the theme is wide; however, it is necessary to incorporate important issues to the concept of quality of hospital care, such as the valorization of team work, the systematization of care and the satisfaction of all actors involved in nursing care.
Palavras-chave : Students, nursing; Quality of health care; Nursing service, hospital.