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Work context, job satisfaction and suffering in primary health care

Contexto de trabajo, placer y sufrimiento en la atención primaria de salud

OBJECTIVE:

To evaluate the work context, job satisfaction and suffering from the perspective of workers in primary health care.

METHOD:

This cross-sectional study was conducted with 242 employees of a municipality of Rio Grande do Sul, Brazil, from May to July 2012. The adopted instruments were the Work Context Assessment Scale (EACT) and the Job Satisfaction and Suffering Indicators Scale (EIPST). Research also included descriptive and inferential statistical analysis.

RESULTS:

Organization (91.3%) and work conditions (64%) received the worst scores in terms of context. The indicators of job satisfaction were related to professional achievement (55.8%), freedom of expression (62.4%) and recognition (59.9%). However, 64.5% presented professional exhaustion, which had an inverse association with age and years in the institution (p<0.05).

CONCLUSION:

The workers evaluated their work context as inappropriate and complained of exhaustion, although they claimed their work affords some satisfaction.

Occupational health; Working conditions; Job satisfaction; Primary health care


Universidade Federal do Rio Grande do Sul. Escola de Enfermagem Rua São Manoel, 963 -Campus da Saúde , 90.620-110 - Porto Alegre - RS - Brasil, Fone: (55 51) 3308-5242 / Fax: (55 51) 3308-5436 - Porto Alegre - RS - Brazil
E-mail: revista@enf.ufrgs.br