Abstract
OBJECTIVE
To analyze the satisfaction about the accessibility to the treatment of people with hypertension accompanied by the Family Health Strategy.
METHOD
Cross-sectional study, conducted with 417 people living in a city in the state of Paraná, Brazil. The data collection was performed between February and June of 2016, using a satisfaction instrument regarding the services provided by the Primary Health Care, using issues related to treatment accessibility. A descriptive and inferential analysis to treat the variables was adopted.
RESULTS
417 people participated in the study, from which 62.4% were elderly, 67.8% were female and 55.2% were retired/pensioners. The economic accessibility was the best evaluated indicator. The regular evaluation of the services characteristic of the geographical and organizational accessibility was significantly associated to the inadequate monitoring of these users in the Family Health Strategy.
CONCLUSION
The services offered to people with arterial hypertension were evaluated as regular, presenting the main barriers related to geographical and organizational aspects.
Keywords:
Primary Health Care; Health services research; Nursing; Family Health Strategy; Adult health; Hypertension