Abstract
OBJECTIVE
To analyze the organizational structure of the Patient Safety Centers.
METHOD
This is an exploratory and descriptive study with 12 coordinators of the Patient Safety Center. Data were collected using a structured and validated questionnaire with two evaluation domains based on Donabedian’s triad of structure and process.
RESULTS
The Patient Safety Center was implemented in the services with the participation and support of senior management. Human resources and materials are shared with other sectors. Points for improvement were identified regarding the center’s activities, sentinel event prevention, risk management strategies, and professional training.
CONCLUSION
Strategies are needed to ensure a non-punitive culture, event notification, sentinel event prevention, core activities, risk management, and professional training.
Keywords:
Risk management; Patient safety; Hospitals; Nursing; Organization and administration.