Performance of nurses/nursing team in the dispensing of materials for users of home care services

Performance del enfermero/equipo de enfermería en la dispensación de materiales para asistencia al usuario en el domicilio

ABSTRACT

Objective:

To contextualize the performance of nurses/nursing team in the dispensing of materials to assist users in home visits, in primary care.

Methods:

Dialectical qualitative study conducted between March and April 2018 in which 24 nurses from primary health care units in the Gloria/Cruzeiro/Cristal District of Porto Alegre, Rio Grande do Sul, completed the self-administered questionnaire, whose data were treated by thematic content analysis. The study was approved by the Research Ethics Committee.

Results:

Two categories emerged from the empirical corpus: logistic chain of material management for home user assistance; production of services and capacity of the team.

Conclusion:

The work processes related to materials management for home user assistance and the resulting health services production require a look at specificities such as workload and technologies involved, as they move the performance of the nurse/nursing staff.

Keywords:
Nursing; Primary health care; Organization and administration; Community health services; Health resources