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Hospital transition care for the elderly: an integrative review

Cuidados de transición hospitalar a la persona idosa: revisión integrativa

ABSTRACT

Objective:

to identify evidence of scientific production on hospital transition care provided to the elderly.

Method:

an integrative review, with publications search in the MEDLINE, PubMed, LILACS, BDENF, Index Psychology and SciELO databases, with keywords and Mesh terms: elderly, hospitalization, patient discharge, health of the elderly, and transitional care, between 2013 and 2017 in English, Portuguese and Spanish. The 14 selected articles analysis was carried out through exploratory and critical reading of titles, abstracts and results of the researches.

Results:

transitional care can prevent re-hospitalizations as they enable rehabilitation, promotion and cure of illnesses in the elderly.

Final considerations:

transitional care implies the improvement of the quality of life of the elderly person, requiring skilled health professionals who involve the family through accessible communication.

Descriptors:
Elderly; Health of the Elderly; Hospitalization; Transitional Care; Patient Discharge

RESUMEN

Objetivo:

identificar evidencias de la producción científica sobre los cuidados de transición hospitalaria prestados al anciano.

Método:

una revisión integrativa con búsqueda de publicaciones en las bases de datos MEDLINE, PubMed, LILACS, BDENF, Índice de Psicología y SciELO con palabras clave y Mesh terms: ancianos, hospitalización, alta de los pacientes, la salud y cuidado de personas mayores de transición entre 2013 y 2017, en Inglés, portugués y español. El análisis de los 14 artículos seleccionados se dio por medio de la lectura exploratoria y crítica de los títulos, resúmenes y de los resultados de las encuestas.

Resultados:

los cuidados de transición pueden evitar re-hospitalizaciones, a medida que permiten la rehabilitación, promoción y cura de enfermedades en lo anciano.

Consideraciones finales:

los cuidados transicionales implican en la mejora de la calidad de vida de la persona mayor, siendo necesarios profesionales de salud habilitados y que involucran a la famil ia a través de comunicación accesible.

Descriptores:
Anciano; Salud del Anciano; Hospitalización; Cuidado de Transición; Alta del Paciente

RESUMO

Objetivo:

identificar evidências da produção científica sobre os cuidados de transição hospitalar prestado à pessoa idosa.

Método:

revisão integrativa, com busca de publicações nas bases de dados MEDLINE, PubMed, LILACS, BDENF, Index Psicologia e SciELO, com as palavras-chave e Mesh terms: idoso, hospitalização, alta do paciente, saúde do idoso e cuidado transicional, entre 2013 e 2017, nos idiomas inglês, português e espanhol. A análise dos 14 artigos selecionados deu-se por meio da leitura exploratória e crítica dos títulos, resumos e dos resultados das pesquisas.

Resultados:

os cuidados de transição podem evitar re-hospitalizações, à medida que permitem a reabilitação, promoção e cura de enfermidades na pessoa idosa.

Considerações finais:

os cuidados transicionais implicam na melhoria da qualidade de vida da pessoa idosa, sendo necessários profissionais de saúde habilitados e que envolvam a família através de comunicação acessível.

Descritores:
Idoso; Saúde do Idoso; Hospitalização; Cuidado Transicional; Alta do Paciente

INTRODUCTION

The number of elderly in Brazil has increased significantly, with the health service of sectors suffering the greatest impact on the change in age structure, since many elderly people are affected by chronic and/or degenerative diseases that when exacerbated can lead to the need for hospitalization.

In Brazil, between 2002 and 2011, there were 20,590,599 hospitalizations of the elderly at SUS (Sistema Único de Saúde – Brazilian Unified Health System), accounting for 27.85% of total hospitalizations and 36.47% of the funds paid by them(11 Izaias EM, Dellaroza MSG, Rossaneis MA, Belei RA. Custo e caracterização de infecção hospitalar em idosos. Rev Ciênc Saúde Coletiva [Internet]. 2014 [cited 2017 May 05];19(8):3395-402. Available from: http://www.scielo.br/pdf/csc/v19n8/1413-8123-csc-19-08-03395.pdf
http://www.scielo.br/pdf/csc/v19n8/1413-...
). The main health affections are associated with chronic diseases and ineffectiveness of health promotion and disease prevention. Such effects can be lowered through the performance of comprehensive public policies, as well as expansion of health promotion, prevention and treatment in a timely and adequate manner to the most diseases incidents in the elderly(22 Silveira RE, Santos AS, Sousa MC, Monteiro TS. Expenses related to hospital admissions for the elderly in Brazil: perspectives of a decade. Einstein [Internet]. 2013 [cited 2017 Mar 23];11(4):514-20. Available from: http://www.scielo.br/pdf/eins/v11n4/en_19.pdf
http://www.scielo.br/pdf/eins/v11n4/en_1...
).

In this follow-up, care transition is defined as a set of actions aimed at ensuring continuity of care between transfers of different levels of care or place of transfer(33 Oakes SL, Gillespie SM, Ye Y, Finley M, Russell M, Patel NK, et al. Transition al care of the long-term care patient. Clin Geriatr Med [Internet]. 2011 [cited 2017 Apr 17];27(2):259. Avaliable from: http://www.geriatric.theclinics.com/article/S0749-0690(11)00013-9/fulltext
http://www.geriatric.theclinics.com/arti...
). In this situation, there may be a change in the functional or health status of the person affected, especially if the person is elderly, in need of preparation for the new situation44 Giosa JL, Stolee P, Dupuis SL, Mock SE, Santi SM. An examination of family care giver experiences during care transitions of older adults. Canadian J [Internet]. 2014 [cited 2017 Mar 27];137-53. Available from: https://www.cambridge.org/core/journals/canadian-journal-on-aging-la-revue-canadienne-du-vieillissement/article/an-examination-of-family-caregiver-experiences-during-care-transitions-of-older-adults/F5CF2C5A440B22B630B2E953E3433276
https://www.cambridge.org/core/journals/...
).

Therefore, transitional care should be planned and started throughout hospital, although in practice it is observed that these happen in a timely manner. Authors indicate the importance of this time, it allows the participation of the affected people and their families, helping to adapt to the new environment of care55 Flesch DL, Araújo TCCF. Alta hospitalar de pacientes idosos: necessidades e desafios do cuidado contínuo. Estud Psicol[Internet]. 2014 [cited 2017 Mar 23];19(3):157-238. Available from: http://www.scielo.br/pdf/epsic/v19n3/08.pdf
http://www.scielo.br/pdf/epsic/v19n3/08....
-66 Foss C, Hofoss D. Patient Education and Counseling Elderly persons' experiences of participation in hospital discharge process. Patient Educ Couns [Internet]. 2011 [cited 2017 Jan 16];85(1):68-73. Available from: https://www.ncbi.nlm.nih.gov/pubmed/20884160
https://www.ncbi.nlm.nih.gov/pubmed/2088...
, while avoiding adverse events and re-hospitalizations77 Hung D, Leidig RC. Implementing a Transitional Care Program to Reduce Hospital Readmissions Among Older Adults. J Nurs Care Qual [Internet]. 2015 [cited 2017 Jan 16];30(2):121-9. Available from: https://onlinelibrary.wiley.com/doi/full/10.1111/j.1945-1474.2011.00167.x
https://onlinelibrary.wiley.com/doi/full...
).

From this perspective, preparation for discharge is configured as a transitional care by advocating continuity of care developed initially in the hospital. This analysis will facilitate the understanding of care for the elderly in their preparation for output, enabling the identification of possible gaps in knowledge about the theme.

OBJECTIVE

To identify evidence of scientific production on hospital transition care provided to the elderly.

METHOD

An integrative review of the literature was carried out, a research method that allows the search, critical assessment and synthesis of the available evidence about the subject investigated. Its result is the current state of knowledge on the topic at hand, implementation of effective interventions in health care, cost reduction and identification of gaps that may lead to the development of new research88 Mendes KDS, Silveira RCCP, Galvão CMM. Revisão Integrativa: método de pesquisa para a incorporação de evidências na saúde e na enfermagem. Texto Contexto Enferm[Internet]. 2008 [cited 2017 Apr 13];17(4):758-64. Available from: http://www.scielo.br/pdf/tce/v17n4/18.pdf
http://www.scielo.br/pdf/tce/v17n4/18.pd...
).

For this review, six steps have been taken: 1) Establishment of the problem or review of the research question: what are the evidence of the scientific literature on care transition for the elderly? 2) Sampling or search in the scientific literature, applying inclusion and exclusion criteria; 3) Categorization of studies, following the previously elaborated reading Protocol, in order to extract the significant data as the object of research for organizing and summarizing information; 4) Assessment of the information obtained, with its critical analysis; 5) Interpretation of the results, discussion and proposals for recommendations; 6) Summary of knowledge or presentation of the review, with summary of the available evidence and details of the review(99 The Joanna Briggs Institute. Reviewers' manual[Internet]. Adelaide/Austrália: The Joanna Briggs Institute. 2014 [cited 2018 Feb 10]. Available from: https://joannabriggs.org/assets/docs/sumari/ReviewersManual-Methodology-JBI_Umbrella%20Reviews-2014.pdf
https://joannabriggs.org/assets/docs/sum...
).

The literature review is a Evidence-Based Practice (EBP) study, which predicts a methodology to focus on any treatment or through effective diagnosis based on strategies for assessing the quality of studies and mechanisms for the implementation of care, requiring proper construction of the research question and literature search, in particular PICO(1010 Santos CMC, Pimenta CAM, Nobre MRC. The PICo strategy for the research question construction and evidence search. Rev Latino-am Enfermagem [Internet]. 2007 [cited 2017 Nov 14];15(3):508-11. Available from: http://www.scielo.br/pdf/rlae/v15n3/v15n3a23.pdf
http://www.scielo.br/pdf/rlae/v15n3/v15n...
strategy. This can be used in the construction of research questions of various types (clinical, human and material resources, etc.) maximizing the recovery of evidence in the databases, emphasizing the scope of research and avoiding unnecessary searches. PICO stands for: Patient, Intervention, Comparison and Outcomes(1010 Santos CMC, Pimenta CAM, Nobre MRC. The PICo strategy for the research question construction and evidence search. Rev Latino-am Enfermagem [Internet]. 2007 [cited 2017 Nov 14];15(3):508-11. Available from: http://www.scielo.br/pdf/rlae/v15n3/v15n3a23.pdf
http://www.scielo.br/pdf/rlae/v15n3/v15n...
).

The chart below describes the strategy used in step 1, in which the question formulation and search for evidence were guided by the PICO strategy:

Using Boolean delimiter operator “AND” was chosen in order to restrict transitional care findings provided to the hospitalized elderly.

In step 2, the following inclusion criteria were established: articles published in peer-reviewed journals on highlighted aspects of transitional care for the elderly; full text in English, Portuguese and Spanish, available for free; publications between 2013 and 2017, considering that the subject is recent and still not implemented in the Brazilian reality.

In addition to the inclusion criteria mentioned above, in the process of selection and assessment of the methodological quality of the studies, the classification was used for the level of scientific evidence(1111 Stillwell SB, Fineout-Overholt E, Melnyk BM. Evidence-based practice step by step. Am J Nurs [Internet]. 2010 [cited 2018 Feb 17];110(5):41-7. Available from: http://download.lww.com/wolterskluwer_vit.alstream_com/PermaLink/NCNJ/A/NCNJ_546_ 156_2010_08_23_SADFJO_165_SDC216.pdf
http://download.lww.com/wolterskluwer_vi...
). The exclusion criteria were repeated articles being considered only once; monographs, dissertations, theses; review articles and reflection. Figure 1 shows the flowchart in the search databases and the selection process and inclusion of articles:

Figure 1
search flowchart in the PubMed, Lilacs, MEDLINE, Index Psychology, SciELO databases, 2018

To step 3, in January 2018 searches were carried out in the databases: Scientific Electronic Library Online - SciELO; Virtual Health Library bases (VHL): Medical Literature Analysis and Retrieval System Online (MEDLINE), Latin American and Caribbean Health Sciences – LILACS, Nursing Database (BDENF - Banco de Dados em Enfermagem), Index Psychology by using the following VHL’s Health Science Descriptors (DECS - Descritores de Ciências em Saúde) and the National Library’s Medical Subject Headings (MeSH) to knowledge of universal descriptors: “Idoso/Aged” AND “Hospitalização/Hospitalization” AND “Alta do Paciente/Patient Discharge”, “Saúde do Idoso/Healthy of the Elderly” and “Cuidado Transicional/Transitional Care”, which were combined in different ways to ensure a broad search.

By using the English descriptors through the Boolean operator “AND” in the SciELO database, no articles on the topic were found. In the selected VHL databases, 1,456 articles were found. Applying the inclusion/exclusion criteria, 494 articles remained. After reading the titles and abstracts, 73 eligible articles were selected. Of these, 24 articles had access costs and 39 had no adherence to the study, being selected ten articles for the analysis.

When performing search in PubMed database, initially 1,602 articles were selected. By applying the inclusion and exclusion criteria, 208 articles were selected. After reading the title and abstract, 12 articles were identified. After reading in full, four articles were selected with adherence to the object of study.

In order to favor the validation of the selection of publications, the potentially elected articles were assessed by three reviewers independently using the inclusion and exclusion criteria mentioned above and guided by the research question. Using a JBI QARI Critical Appraisal Checklist for Interpretive & Critical Research99 The Joanna Briggs Institute. Reviewers' manual[Internet]. Adelaide/Austrália: The Joanna Briggs Institute. 2014 [cited 2018 Feb 10]. Available from: https://joannabriggs.org/assets/docs/sumari/ReviewersManual-Methodology-JBI_Umbrella%20Reviews-2014.pdf
https://joannabriggs.org/assets/docs/sum...
, each reviewer recorded their assessment and justification for inclusion or exclusion of the article on a form that respective titles, abstracts and database.

Results were compared and disagreements were resolved by agreement of the expert reviewer. This final sample selection of the validation process of the publications allowed the inclusion of surveys presented consistency and contribute to achieving the objective. At the end, 14 studies remained.

For the collection and analysis of data that make up the phase 4, was developed an instrument that consisted of: Journal title, level of evidence, publication year, country, language of publication, study site, professional category of the article’s authors, Qualis of the journal and main results, as the object of study. Steps 5 and 6 corresponding to the analysis of the studies included in the review, the interpretation of the results and the presentation of the review follow in the results and discussion of this article.

Data analysis occurred in two moments: in the first, the reading, data description and construction of synoptic tables were performed; and in the second moment, the data were grouped by similarities, organized and compared, pointing out similarities and differences. Presentation of results and analysis of data was taken in a descriptive manner, with the synthesis of each article.

RESULTS

Chart 2 shows that, in the year of publication of the articles, the highlight was in 2015, with six articles (42.8%), followed by 2014, with three articles (21.4%). The year of least publication was 2012, with one article (7.1%). This finding indicates that the subject is recent, presented in increasing discussion and is being further addressed in foreign countries, publishing predominantly in English, with 13 (90%) items and only one (10%) in Portuguese.

Chart 1
Description of the PICO strategy, 2017
Chart 2
Characterization of items that made up the analysis corpus, 2017

As for the country with the highest number of publications, the United States stands out with four (28.6%), followed by Canada, with three (21.4%), highlighting North America as the center of interest.

The Qualis Nursing of the selected journals were A1 and B1, 5 (35.7%) each, followed by A2, 3 (21.4%), showing publication in relevant journals. The only study published in the national journal was not in an expressive Qualis, which demonstrates the need to broaden the research on the subject in our country, divulging in the various journals.

Regarding publication language, 13 (92.8%) articles were published in English. Only one (7.1%) in Portuguese, conducted in Brazil, demonstrating the lack of studies on the subject in the country.

Regarding the professional category, studies on transition care for the elderly are published by nurses and other health professionals in medical journals corresponding to 13 (92.8%) articles selected for the study with a specific approach in Geriatrics. Nevertheless, there were also approach this theme in Psychology. However, in only one (7.2%) of the articles, stressing that transitional care also runs through an interdisciplinary approach suggesting that other professional categories seek to research on the subject in order to attend to the comprehensive dimension of being by qualifying care.

Chart 3 presents the objectives of the studies and the syntheses of the ideas seized by the articles selected in this review. The results indicate that, in preparing the hospitalized elderly person and their relatives for home adaptation after hospital discharge, the reduction of costs and re-hospitalization rates.

Chart 3
Main results and recommendations of the selected articles, 2018

DISCUSSION

The elderly, when hospitalized, becomes a major challenge for the health team, due to the complexity of care actions to be performed and the vulnerability existing during hospitalization and after discharge(1212 Kahlon S, Pederson J, Majumdar SR, Belga S, Lau D, Fradette M, et al. Association between frailty and 30-day outcomes after discharge from hospital. Canadian Med Assoc J [Internet]. 2015 [cited 2017 Apr 17];187(11):799-804. Available from: https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4527901/
https://www.ncbi.nlm.nih.gov/pmc/article...
). Therefore, the effectiveness of the multidisciplinary approach, the optimization of medical care and the early review in the post-discharge period reduce the use of care in hospital institutions(1313 Occelli P, Touzet S, Rabilloud M, Ganne C, Poupon Bourdy S, Galamand B, et al. Impact of a transition nurse program on the prevention of thirty-day hospital readmissions of elderly patients discharged from short-stayunits: study protocol of the PROUST stepped-wedge cluster randomized trial. BMC Geriatr[Internet]. 2016 [cited 2017 Mar 23];16(1):57. Available from: https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4776355/
https://www.ncbi.nlm.nih.gov/pmc/article...
, leading to a reduction in hospitalization costs.

In this respect, an article suggests the implementation of a telephone program to solve possible problems at home. The implementation of a viable transitional care program that reduces re-hospitalizations (C-TraC-based, on the telephone) presents satisfactory results, operating at a relatively low cost and encompassing other settings challenged by geographic distance, limited resources or patients who the visits to the study care team(1414 Kind AJH, Jensen L, Barczi S, Bridges A, Kordahl B, Smith, MA, et al. Low-Cost Transitional care with nurse managers making mostly phone contact with patients cut rehospitalization at a VA Hospital. Health affairs (Project Hope) [Internet]. 2012 [cited 2017 May 17];31(12):2659-68. Available from: https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3520606/
https://www.ncbi.nlm.nih.gov/pmc/article...
are rejected, which can contribute to a low cost of care, reducing the constant need for the hospital service.

A research in France indicated that 14% of the elderly aged 75 years or more were hospitalized 30 days after hospital discharge for preventable reasons. Among these reasons, some are related to the clinical status of patient, such as comorbidities, musculoskeletal disorders and others; to their home environment and support network. Nevertheless, the deficiency of the health system in managing the transition from hospital to home care is the main factor for the return of this elderly to the hospital environment(1515 Low LL, Vasanwala FF, NG LB, Chen C, Lee KH, Tan SY. Effectiveness of a transitional home care program in reducingacute hospital utilization: a quasi-experimental study. BMC Health Services Research [Internet]. 2015 [cited 2017 May 03];15:100. Available from: http://bmchealthservres.biomedcentral.com/articles/10.1186/s12913-015-0750-2
http://bmchealthservres.biomedcentral.co...
).

It is also necessary to identify the risk factors that allow the elderly to return to the hospital environment(1616 Mudge AM, Shakhovskoy R, Karrasch A. Quality of transitions in older medical patients with frequente readmissions: opportunities for improvement. Eur J Intern Med. [Internet]. 2013[cited 2017 May 03];24(8):779-83. Available from: http://www.sciencedirect.com/science/article/pii/S0953620513009175
http://www.sciencedirect.com/science/art...
, because rejection of continuity of treatment, absence of post-discharge consultations, indiscriminate use of medications, re-hospitalizations, and death may be the result of negative experiences of the elderly during hospitalization and unaccompanied behaviors1717 Hartgerink JM, Cramm JM, Bakker TJ, Mackenbach P, Niebor AP. The importance of older patients' experiences with care delivery for their quality of life after hospitalization. BMC Health Serv Res[Internet]. 2015 [cited 2017 May 04];15(1):1. Available from: http://bmchealthservres.biomedcentral.com/articles/10.1186/s12913-015-0982-1
http://bmchealthservres.biomedcentral.co...
).

Studies show the importance of transitional care in the process of rehabilitation, rehabilitation, intervention, promotion and even cure of the elderly during discharge to the destination of origin(55 Flesch DL, Araújo TCCF. Alta hospitalar de pacientes idosos: necessidades e desafios do cuidado contínuo. Estud Psicol[Internet]. 2014 [cited 2017 Mar 23];19(3):157-238. Available from: http://www.scielo.br/pdf/epsic/v19n3/08.pdf
http://www.scielo.br/pdf/epsic/v19n3/08....
,1818 Hakkarainen TW, Arbabi S, Willis MM, Davidson GH, Flum DR. Outcomes of patients discharged to skilled nursing facilities after acute care hospitalizations. Ann Surg [Internet]. 2016 [cited 2017 May 05];263(2):280-85. Available from: https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4706779/
https://www.ncbi.nlm.nih.gov/pmc/article...
, implying significantly the lower re -hospitalizations of these individuals1212 Kahlon S, Pederson J, Majumdar SR, Belga S, Lau D, Fradette M, et al. Association between frailty and 30-day outcomes after discharge from hospital. Canadian Med Assoc J [Internet]. 2015 [cited 2017 Apr 17];187(11):799-804. Available from: https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4527901/
https://www.ncbi.nlm.nih.gov/pmc/article...
,1515 Low LL, Vasanwala FF, NG LB, Chen C, Lee KH, Tan SY. Effectiveness of a transitional home care program in reducingacute hospital utilization: a quasi-experimental study. BMC Health Services Research [Internet]. 2015 [cited 2017 May 03];15:100. Available from: http://bmchealthservres.biomedcentral.com/articles/10.1186/s12913-015-0750-2
http://bmchealthservres.biomedcentral.co...
,1919 Boltz M, Resnick B, Chippendale T, Galvin J. Testing a family-centered intervention to promote functional and cognitive recovery in hospitalized older adults. J Am Geriatr Soc [Internet]. 2014 [cited 2017 Apr 20];62(12):2398-407:228. Available from: https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4883662/
https://www.ncbi.nlm.nih.gov/pmc/article...
).

Transitional care begins at the time of hospitalization, continues during hospitalization and remains after discharge, as the perception about the quality of life will be totally re-signified from this experience(1313 Occelli P, Touzet S, Rabilloud M, Ganne C, Poupon Bourdy S, Galamand B, et al. Impact of a transition nurse program on the prevention of thirty-day hospital readmissions of elderly patients discharged from short-stayunits: study protocol of the PROUST stepped-wedge cluster randomized trial. BMC Geriatr[Internet]. 2016 [cited 2017 Mar 23];16(1):57. Available from: https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4776355/
https://www.ncbi.nlm.nih.gov/pmc/article...
). On the other hand, hospital environments deal only with biological aspects, not being designed clinically and operationally to support and help elderly people to recover or improve functionality and return to their activities after the period of hospitalization(1616 Mudge AM, Shakhovskoy R, Karrasch A. Quality of transitions in older medical patients with frequente readmissions: opportunities for improvement. Eur J Intern Med. [Internet]. 2013[cited 2017 May 03];24(8):779-83. Available from: http://www.sciencedirect.com/science/article/pii/S0953620513009175
http://www.sciencedirect.com/science/art...
).

Effective intervention for the transition from hospital to home care is intended to maintain continuity of care and reduce the occurrence of complications. The actions must take place in three distinct stages: starting before patient leaves the hospital, at the time of hospital discharge, and finally, within 48 hours and up to 30 days after discharge(1313 Occelli P, Touzet S, Rabilloud M, Ganne C, Poupon Bourdy S, Galamand B, et al. Impact of a transition nurse program on the prevention of thirty-day hospital readmissions of elderly patients discharged from short-stayunits: study protocol of the PROUST stepped-wedge cluster randomized trial. BMC Geriatr[Internet]. 2016 [cited 2017 Mar 23];16(1):57. Available from: https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4776355/
https://www.ncbi.nlm.nih.gov/pmc/article...
).

Hospital discharge is a specific transition that provides for the continuity of home care, and when failures occur in the planning and performance stages of discharge, leads to infer that the professional is discharging patient, transferring the hospital care, that is, returning the patient to the hospital. family and excluding the hospital institution from its responsibility(55 Flesch DL, Araújo TCCF. Alta hospitalar de pacientes idosos: necessidades e desafios do cuidado contínuo. Estud Psicol[Internet]. 2014 [cited 2017 Mar 23];19(3):157-238. Available from: http://www.scielo.br/pdf/epsic/v19n3/08.pdf
http://www.scielo.br/pdf/epsic/v19n3/08....
).

In this context, transition care delivery planning is a practice that must be developed within the hospital environment, used as a care strategy, in which the elderly is at the center of this process. This type of approach increases the quality of care provided, since it provides activities and information according to the patient’s need and, above all, preserves their individuality and integrity1717 Hartgerink JM, Cramm JM, Bakker TJ, Mackenbach P, Niebor AP. The importance of older patients' experiences with care delivery for their quality of life after hospitalization. BMC Health Serv Res[Internet]. 2015 [cited 2017 May 04];15(1):1. Available from: http://bmchealthservres.biomedcentral.com/articles/10.1186/s12913-015-0982-1
http://bmchealthservres.biomedcentral.co...
).

Many of the re-hospitalizations of the elderly population are due to poor communication between the health care team and the family regarding post-discharge guidelines and care, as well as the planning of this, including drug reconciliation. Therefore, it is necessary to identify interventions and facilitating factors for the performance of transitional care, aiming at the success of hospital discharge, thus avoiding the re-hospitalization of these persons(1818 Hakkarainen TW, Arbabi S, Willis MM, Davidson GH, Flum DR. Outcomes of patients discharged to skilled nursing facilities after acute care hospitalizations. Ann Surg [Internet]. 2016 [cited 2017 May 05];263(2):280-85. Available from: https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4706779/
https://www.ncbi.nlm.nih.gov/pmc/article...
).

Implementation of transitional care requires medical professional and nurse since the hospitalization, stay and discharge of the elderly from the hospital environment. During hospitalization, a discharge plan is drawn up, with the proposal of assessing patient in his real clinical conditions, obtaining information about the support networks existing outside the hospital, as well as providing patient and family guidance, with attention especially for the use of drugs, appointment scheduling and clinical monitoring(1313 Occelli P, Touzet S, Rabilloud M, Ganne C, Poupon Bourdy S, Galamand B, et al. Impact of a transition nurse program on the prevention of thirty-day hospital readmissions of elderly patients discharged from short-stayunits: study protocol of the PROUST stepped-wedge cluster randomized trial. BMC Geriatr[Internet]. 2016 [cited 2017 Mar 23];16(1):57. Available from: https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4776355/
https://www.ncbi.nlm.nih.gov/pmc/article...
).

Successful interventions include education on patient discharge, drug reconciliation, improved communication with health professionals, and pre-discharge outpatient follow-up(1616 Mudge AM, Shakhovskoy R, Karrasch A. Quality of transitions in older medical patients with frequente readmissions: opportunities for improvement. Eur J Intern Med. [Internet]. 2013[cited 2017 May 03];24(8):779-83. Available from: http://www.sciencedirect.com/science/article/pii/S0953620513009175
http://www.sciencedirect.com/science/art...
, as well as developing more elaborate and relevant interventions to adequately support patients and their patients during transitional care. It is believed that there is a need for health professionals to work closely with family members to identify and address the needs of the health care user during the transition from the hospital to the home44 Giosa JL, Stolee P, Dupuis SL, Mock SE, Santi SM. An examination of family care giver experiences during care transitions of older adults. Canadian J [Internet]. 2014 [cited 2017 Mar 27];137-53. Available from: https://www.cambridge.org/core/journals/canadian-journal-on-aging-la-revue-canadienne-du-vieillissement/article/an-examination-of-family-caregiver-experiences-during-care-transitions-of-older-adults/F5CF2C5A440B22B630B2E953E3433276
https://www.cambridge.org/core/journals/...
).

For the success of transitional care, the participation of the family member during the development of the recommended post-discharge activities for the continuity of care in the home is highlighted, in order to improve the quality of care provided and thus the state of health of the elderly.

Concurrently, the hospital/household transition was identified as a time of stress for family members who assume the role of caregiver. Stress is often precipitated by lack of necessary skills, knowledge and tools for effective care44 Giosa JL, Stolee P, Dupuis SL, Mock SE, Santi SM. An examination of family care giver experiences during care transitions of older adults. Canadian J [Internet]. 2014 [cited 2017 Mar 27];137-53. Available from: https://www.cambridge.org/core/journals/canadian-journal-on-aging-la-revue-canadienne-du-vieillissement/article/an-examination-of-family-caregiver-experiences-during-care-transitions-of-older-adults/F5CF2C5A440B22B630B2E953E3433276
https://www.cambridge.org/core/journals/...
,1313 Occelli P, Touzet S, Rabilloud M, Ganne C, Poupon Bourdy S, Galamand B, et al. Impact of a transition nurse program on the prevention of thirty-day hospital readmissions of elderly patients discharged from short-stayunits: study protocol of the PROUST stepped-wedge cluster randomized trial. BMC Geriatr[Internet]. 2016 [cited 2017 Mar 23];16(1):57. Available from: https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4776355/
https://www.ncbi.nlm.nih.gov/pmc/article...
).

Regarding the family’s experiences with the health professional at the time the elderly is discharged, in order to identify aspects that may facilitate taking care of in an efficient way, the relatives point out feelings of negligence on the part of the professionals and the hospital institution, as well as such as the absence of clear routines involving them in the context of leaving home. This left them confused, insecure and concerned about the future care of the elderly patient2020 Pennbrant S. A trustful relationship: the importance for relatives to actively participate in the meeting with the physician. Int J Qualit Stud Health Well-being [Internet]. 2013 [cited 2017 May 05];8:10.3402/qhw.v8i0.20608. Available from: https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3660621/
https://www.ncbi.nlm.nih.gov/pmc/article...
).

Thus, family caregiver in the provision of transition care for the elderly should be assessed with great caution, since several factors are involved, such as kinship level, schooling, age, sex, occupation, residence, degree of approximation with the patient, how long have they been taking care of himself and health. All these aspects will be articulated and used at the time of discharge planning, as they will support the necessary guidelines for the caregiver(2121 Toye C, Moorin R, Slatyer S, Aoun SM, Parsons R, Hegney D, et al. Protocol for a randomised controlled trial of an outreach support program for Family carers of older people discharged from hospital. BMC Geriatr [Internet]. 2015 [cited 2017 May 04];15:1-7. Available from: https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4479237/
https://www.ncbi.nlm.nih.gov/pmc/article...
).

When the health professional cannot adjust the vocabulary during the planning of the discharge of the patient with skills and knowledge of family members, it makes it difficult to understand the information, leading to misunderstanding. Furthermore, insecurity about the health status of the elderly and routines that should be followed after discharge, causing that the transition from the institution to the home does not function as it should(1919 Boltz M, Resnick B, Chippendale T, Galvin J. Testing a family-centered intervention to promote functional and cognitive recovery in hospitalized older adults. J Am Geriatr Soc [Internet]. 2014 [cited 2017 Apr 20];62(12):2398-407:228. Available from: https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4883662/
https://www.ncbi.nlm.nih.gov/pmc/article...
). Therefore, it is necessary that in this process the caregiver be guided in such a way to take over, manage and sustain this activity(44 Giosa JL, Stolee P, Dupuis SL, Mock SE, Santi SM. An examination of family care giver experiences during care transitions of older adults. Canadian J [Internet]. 2014 [cited 2017 Mar 27];137-53. Available from: https://www.cambridge.org/core/journals/canadian-journal-on-aging-la-revue-canadienne-du-vieillissement/article/an-examination-of-family-caregiver-experiences-during-care-transitions-of-older-adults/F5CF2C5A440B22B630B2E953E3433276
https://www.cambridge.org/core/journals/...
,2121 Toye C, Moorin R, Slatyer S, Aoun SM, Parsons R, Hegney D, et al. Protocol for a randomised controlled trial of an outreach support program for Family carers of older people discharged from hospital. BMC Geriatr [Internet]. 2015 [cited 2017 May 04];15:1-7. Available from: https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4479237/
https://www.ncbi.nlm.nih.gov/pmc/article...
).

In this perspective, the role of the nurse in the use of a care plan as the main intervention directed to the patient and the family at the time of hospital discharge is highlighted. Through an effective, clear, objective and enlightening communication, it should motivate the elderly and the caregiver to take over a more active role in this process. Guidelines are offered so that there is compression, so that the maintenance of care remains independent of the setting that occurs1313 Occelli P, Touzet S, Rabilloud M, Ganne C, Poupon Bourdy S, Galamand B, et al. Impact of a transition nurse program on the prevention of thirty-day hospital readmissions of elderly patients discharged from short-stayunits: study protocol of the PROUST stepped-wedge cluster randomized trial. BMC Geriatr[Internet]. 2016 [cited 2017 Mar 23];16(1):57. Available from: https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4776355/
https://www.ncbi.nlm.nih.gov/pmc/article...
).

Furthermore, during planning and performance of transitional care, effective communication between the elderly/family and the health professional is essential, so that failures in this stage do not result in re-hospitalizations. Efficient communication is based on planning, which aims at continuing education for the elderly and their family in the context of treatment, maintenance of medication and guidance of support networks, allowing a better experience after discharge, reducing the burden at home(2222 Chan B, Goldman LE, Sarkar U, Schneidermann M, Kessell E, Guzman D, et al. The effect of a care transition intervention on the patient experience of older multi-lingual adults in the safety net: results of a randomized controlled trial. J Gen Internal Med [Internet]. 2015 [cited 2017 Mar 27];1788-94. Available from: https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4636586/
https://www.ncbi.nlm.nih.gov/pmc/article...
).

The impact of the programs that involve nursing actions in the prevention of hospital re-hospitalization reflects the importance of the nurse in this type of care, since it is inserted in the whole process of the intervention acting directly from the hospitalization of the elderly to the exit to the home, information on the clinical history, family network, discharge conditions, home environment, medication use, scheduling of consultations and assistance through the primary network, guiding their caregiver on how their daily routine should be organized(1313 Occelli P, Touzet S, Rabilloud M, Ganne C, Poupon Bourdy S, Galamand B, et al. Impact of a transition nurse program on the prevention of thirty-day hospital readmissions of elderly patients discharged from short-stayunits: study protocol of the PROUST stepped-wedge cluster randomized trial. BMC Geriatr[Internet]. 2016 [cited 2017 Mar 23];16(1):57. Available from: https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4776355/
https://www.ncbi.nlm.nih.gov/pmc/article...
).

Nursing care as the main object of the nurse’s practice begins in an objective way, with an educational action on consultations and follow-ups, to maintain the treatment and guidance regarding the use of medications that will often be the same as in the hospital environment, as well as to alert about the appearance of signs and symptoms that represent health risk and the need to return to the hospital environment. It is also up to the professional to work through home visits two weeks after leaving. This type of care assesses the impact of adequate planning on discharge(2222 Chan B, Goldman LE, Sarkar U, Schneidermann M, Kessell E, Guzman D, et al. The effect of a care transition intervention on the patient experience of older multi-lingual adults in the safety net: results of a randomized controlled trial. J Gen Internal Med [Internet]. 2015 [cited 2017 Mar 27];1788-94. Available from: https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4636586/
https://www.ncbi.nlm.nih.gov/pmc/article...
).

The nurse plays an important role in the intervention process during the development of transitional care because of the proximity to the patient. This allows the formation of a greater bond and a better effectiveness in communication, resulting in positive aspects in the health of the elderly.

The use of strategies brings favorable results, when they minimize the consequences of the activities of daily life of the elderly at the time of hospital discharge. Transitional care is also seen as an intermediary health practice, and can act as an extension of the referral hospital, with a community focus on the prevention of unnecessary hospitalization. Patients with family caregivers are more than five times more successful with transitional care than patients with formal caregivers(2323 Epstein-Lubow G, Baier RR, Butterfield K, Gardner R, Babalola E, Coleman EA, et al. Caregiver presence and patient completion of a transitional care intervention. Am J Managed Care [Internet]. 2014 [cited 2017 May 05];20(10):e349-444. Available from: http://caretransitions.org/wp-content/uploads/2015/06/73.-Caregiver-Presence-and-Patient-Completion-of-a-Transitional-Care-Intervention.pdf
http://caretransitions.org/wp-content/up...
).

Communication between health professionals, patients and family members at hospital discharge is associated with better health outcomes and lower costs. For these and other reasons, quality improvement agencies promote the inclusion of family caregivers in the health-patient-hospitalization team, already providing care after hospital discharge (1212 Kahlon S, Pederson J, Majumdar SR, Belga S, Lau D, Fradette M, et al. Association between frailty and 30-day outcomes after discharge from hospital. Canadian Med Assoc J [Internet]. 2015 [cited 2017 Apr 17];187(11):799-804. Available from: https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4527901/
https://www.ncbi.nlm.nih.gov/pmc/article...
, (1717 Hartgerink JM, Cramm JM, Bakker TJ, Mackenbach P, Niebor AP. The importance of older patients' experiences with care delivery for their quality of life after hospitalization. BMC Health Serv Res[Internet]. 2015 [cited 2017 May 04];15(1):1. Available from: http://bmchealthservres.biomedcentral.com/articles/10.1186/s12913-015-0982-1
http://bmchealthservres.biomedcentral.co...
, (1919 Boltz M, Resnick B, Chippendale T, Galvin J. Testing a family-centered intervention to promote functional and cognitive recovery in hospitalized older adults. J Am Geriatr Soc [Internet]. 2014 [cited 2017 Apr 20];62(12):2398-407:228. Available from: https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4883662/
https://www.ncbi.nlm.nih.gov/pmc/article...
, (1616 Mudge AM, Shakhovskoy R, Karrasch A. Quality of transitions in older medical patients with frequente readmissions: opportunities for improvement. Eur J Intern Med. [Internet]. 2013[cited 2017 May 03];24(8):779-83. Available from: http://www.sciencedirect.com/science/article/pii/S0953620513009175
http://www.sciencedirect.com/science/art...

17 Hartgerink JM, Cramm JM, Bakker TJ, Mackenbach P, Niebor AP. The importance of older patients' experiences with care delivery for their quality of life after hospitalization. BMC Health Serv Res[Internet]. 2015 [cited 2017 May 04];15(1):1. Available from: http://bmchealthservres.biomedcentral.com/articles/10.1186/s12913-015-0982-1
http://bmchealthservres.biomedcentral.co...

18 Hakkarainen TW, Arbabi S, Willis MM, Davidson GH, Flum DR. Outcomes of patients discharged to skilled nursing facilities after acute care hospitalizations. Ann Surg [Internet]. 2016 [cited 2017 May 05];263(2):280-85. Available from: https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4706779/
https://www.ncbi.nlm.nih.gov/pmc/article...

19 Boltz M, Resnick B, Chippendale T, Galvin J. Testing a family-centered intervention to promote functional and cognitive recovery in hospitalized older adults. J Am Geriatr Soc [Internet]. 2014 [cited 2017 Apr 20];62(12):2398-407:228. Available from: https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4883662/
https://www.ncbi.nlm.nih.gov/pmc/article...

20 Pennbrant S. A trustful relationship: the importance for relatives to actively participate in the meeting with the physician. Int J Qualit Stud Health Well-being [Internet]. 2013 [cited 2017 May 05];8:10.3402/qhw.v8i0.20608. Available from: https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3660621/
https://www.ncbi.nlm.nih.gov/pmc/article...

21 Toye C, Moorin R, Slatyer S, Aoun SM, Parsons R, Hegney D, et al. Protocol for a randomised controlled trial of an outreach support program for Family carers of older people discharged from hospital. BMC Geriatr [Internet]. 2015 [cited 2017 May 04];15:1-7. Available from: https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4479237/
https://www.ncbi.nlm.nih.gov/pmc/article...
-2222 Chan B, Goldman LE, Sarkar U, Schneidermann M, Kessell E, Guzman D, et al. The effect of a care transition intervention on the patient experience of older multi-lingual adults in the safety net: results of a randomized controlled trial. J Gen Internal Med [Internet]. 2015 [cited 2017 Mar 27];1788-94. Available from: https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4636586/
https://www.ncbi.nlm.nih.gov/pmc/article...
, (2424 Dahl U, Johnsen R, Saetre R, Steinsbekk A. The influence of na intermediate care hospital on health care utilization among elderly patients-are retrospective comparative cohort study. BMC Health Serv Res [Internet]. 2015 [cited 2017 May 04];15(1):1. Available from: https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4323014/
https://www.ncbi.nlm.nih.gov/pmc/article...
). It is worth emphasizing that with the insertion of family members, they are subject to stress and other symptoms, and therefore measures must be taken to assess the caregiver’s tension, while establishing a partnership with the team that initiates care transition2424 Dahl U, Johnsen R, Saetre R, Steinsbekk A. The influence of na intermediate care hospital on health care utilization among elderly patients-are retrospective comparative cohort study. BMC Health Serv Res [Internet]. 2015 [cited 2017 May 04];15(1):1. Available from: https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4323014/
https://www.ncbi.nlm.nih.gov/pmc/article...
).

Improving communication and patient involvement in transitional care is essential, since misunderstanding of discharge instructions increases the risk of re-hospitalization. Therefore, the quality of communication between family members and health professionals needs to receive greater attention from educational institutions and health organizations, as there is a need for communication skills among professionals, including information, respect and collaboration on the part of these professionals(1818 Hakkarainen TW, Arbabi S, Willis MM, Davidson GH, Flum DR. Outcomes of patients discharged to skilled nursing facilities after acute care hospitalizations. Ann Surg [Internet]. 2016 [cited 2017 May 05];263(2):280-85. Available from: https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4706779/
https://www.ncbi.nlm.nih.gov/pmc/article...
).

Health service guidelines, review period, transportation locations for scheduled appointments are some of the strategies that enable follow-up services for the elderly, when necessary(2222 Chan B, Goldman LE, Sarkar U, Schneidermann M, Kessell E, Guzman D, et al. The effect of a care transition intervention on the patient experience of older multi-lingual adults in the safety net: results of a randomized controlled trial. J Gen Internal Med [Internet]. 2015 [cited 2017 Mar 27];1788-94. Available from: https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4636586/
https://www.ncbi.nlm.nih.gov/pmc/article...
). The use of an instrument to identify risk factors that make it possible to return to the hospital environment also constitutes an important tool in the assessment of transition care, since it makes it possible to assess the actual conditions of discharge or risk of re-hospitalization(1212 Kahlon S, Pederson J, Majumdar SR, Belga S, Lau D, Fradette M, et al. Association between frailty and 30-day outcomes after discharge from hospital. Canadian Med Assoc J [Internet]. 2015 [cited 2017 Apr 17];187(11):799-804. Available from: https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4527901/
https://www.ncbi.nlm.nih.gov/pmc/article...
).

Support for transitional care is also focused on drug administration, since older people need to know the drugs that will be used. Therefore, how much to the side effects and to the proper administration of the same ones. As a practice of this kind of care, it is the provision of contact numbers and instructions in emergency situations. Other strategies in transition care are the use of explanatory leaflets, follow-up after discharge, motivational interview, and positive self-care behavior promotion(1414 Kind AJH, Jensen L, Barczi S, Bridges A, Kordahl B, Smith, MA, et al. Low-Cost Transitional care with nurse managers making mostly phone contact with patients cut rehospitalization at a VA Hospital. Health affairs (Project Hope) [Internet]. 2012 [cited 2017 May 17];31(12):2659-68. Available from: https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3520606/
https://www.ncbi.nlm.nih.gov/pmc/article...
).

Nevertheless, patient experience is an important component in delivering quality care. The result of this successful experience is an elderly person who has good adherence to treatment(2222 Chan B, Goldman LE, Sarkar U, Schneidermann M, Kessell E, Guzman D, et al. The effect of a care transition intervention on the patient experience of older multi-lingual adults in the safety net: results of a randomized controlled trial. J Gen Internal Med [Internet]. 2015 [cited 2017 Mar 27];1788-94. Available from: https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4636586/
https://www.ncbi.nlm.nih.gov/pmc/article...
). Thus, interventions are aimed at the promotion, maintenance or restoration of health. This practice can be used to intermediate the support of the local networks of the health services, as well as to maintain the follow-up of the consultations and actions established during hospital discharge(1515 Low LL, Vasanwala FF, NG LB, Chen C, Lee KH, Tan SY. Effectiveness of a transitional home care program in reducingacute hospital utilization: a quasi-experimental study. BMC Health Services Research [Internet]. 2015 [cited 2017 May 03];15:100. Available from: http://bmchealthservres.biomedcentral.com/articles/10.1186/s12913-015-0750-2
http://bmchealthservres.biomedcentral.co...
).

The results indicate that transition care is beneficial for elderly people with multiple complex chronic and therapeutic conditions, as well as for their family members and/or caregivers, who often become vulnerable to disarrangement or lack of care due to lack of guidance.

In this way, the transition from the hospital to the home, be it institutional or residential, exerts on health professionals, in particular the nurse, family and health institution, the co-responsibility of support for adherence and the good development of transition care for the elderly. Furthermore, an effective network is needed, through trained and integrated professionals with discharge planning, in order to improve the quality of life of this population segment. Thus, re-hospitalizations and the increase in the mortality rate due to the ineffectiveness of care in question would be avoided.

Study limitations

The limitation of this study is the exclusion of 24 articles that were available for payment.

Contributions to Nursing, Health and Public Policy

The results point to the need for more interventions by health professionals in transition care for the elderly, involving patient and family. The nurse stands out as the coordinator of the planning for the transfer of care to be performed in the extra-hospital environment, thus favoring the clear understanding among those involved in the therapeutic process through secure communication, constantly monitoring their effectiveness and encouraging health promotion. Scientific evidence provides means for the planning of public health policies for this population group, since the implementation of the process of transition of care in a systematized way contributes to its continuity, avoiding errors or absence of the necessary care for the elderly when transiting from the hospital for the home.

FINAL CONSIDERATIONS

Scientific production analysis showed that transition care for the elderly is necessary, as they reduce new hospitalizations and optimize the health-disease process. It emphasizes the need for professional qualification for planning and directing transition care, effective communication between professional/elderly/caregiver, as well as being indispensable to insert the caregiver/family in this context in a formal and participatory manner.

A small number of national studies were observed in the sample of this review, indicating the need for new studies in the field of Gerontology and Geriatrics related to transitional care as a strategy for therapeutic efficacy and, in particular, with regard to the practice of nurses.

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    Hakkarainen TW, Arbabi S, Willis MM, Davidson GH, Flum DR. Outcomes of patients discharged to skilled nursing facilities after acute care hospitalizations. Ann Surg [Internet]. 2016 [cited 2017 May 05];263(2):280-85. Available from: https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4706779/
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Publication Dates

  • Publication in this collection
    05 Dec 2019
  • Date of issue
    Nov 2019

History

  • Received
    07 May 2018
  • Accepted
    31 July 2018
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