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Revista de Administração de Empresas

Print version ISSN 0034-7590

Rev. adm. empres. vol.45 no.1 São Paulo Jan./Mar. 2005

https://doi.org/10.1590/S0034-75902005000100003 

ARTIGOS

 

Organização e trabalho em transição: da lógica "sistêmico-controladora" à lógica "processual-relacional"

 

Organization and work in transition: from the "systems-control" logic to the "processrelational" one

 

 

Tony J. Watson

Nottingham Business School

 

 


RESUMO

Para pesquisadores e gestores, é útil identificar duas formas alternativas de caracterizar discursivamente as atividades organizacionais e gerenciais: uma forma sistêmico-controladora e outra processual-relacional. A primeira é proveniente de aspirações modernistas e universalistas acerca da maximização do controle nas questões humanas, operacionalizando-se por meio da idéia de que as organizações são grandes sistemas controláveis, mecânicos e orientados para resultados. Em vez disso, é mais útil caracterizar a realidade organizacional pelo foco em processos emergentes dos padrões das relações entre as pessoas, as organizações e o ambiente social que as cerca. Se os gestores compreenderem o modo como seu trabalho contribui para a formação de tais processos, podem promover a evolução do aprendizado e de competências gerenciais por meio da construção de significados, negociações e barganhas, e do exercício do poder.

Palavras-chave: Teoria das organizações, gerenciamento, discurso, processos, sistemas, aprendizado de gestão.


ABSTRACT

It is helpful to both academic researchers and managerial practitioners to identify two alternative ways of discursively framing organisational and managerial activities: a systems-control way and a process-relational one. The former derives from modernist and universalistic aspirations to maximise control over human circumstances and does this through encouraging a notion of organisations as large goal-based controllable mechanical systems and individuals as small need-oriented systems. A more useful way of framing organisational realities is to focus instead on the processes of emergence in the patterning of relations between people, organisations and the wider social world. Managerial learning and managerial competence can be enhanced if managers understand the way in which their work contributes to these shaping processes through processes of meaning-making, negotiation, bargaining and the wielding of power.

Keywords: Organisation theory, management, discourse, process, system, management learning.


 

 

Texto completo disponível apenas em PDF.

Full text available only in PDF format.

 

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Aprovado em 15.12.2003.

 

 

Tony J. Watson
Nottingham Business School, Nottingham Trent University, Reino Unido. Interesses de pesquisa nas áreas de comportamento organizacional, sociologia industrial, estratégia, narrativas, pesquisa etnográficas e gestão de pessoas. E-mail: tony.watson@ntu.ac.uk Endereço: Burton Street, Nottingham NG1 4BU – England.

Revisão técnica de Eduardo Davel.
Artigo convidado.

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