ACEITAÇÃO, EMPATIA E ENVOLVIMENTO EMOCIONAL NO RELACIONAMENTO ENFERMEIRA-PACIENTE

Stefanelli, Maguida Costa; Arantes, Evalda Cançado; Fukuda, Ilza Marlene Kuae

doi:10.1590/0080-6234198201600300245

Resumos

Ao interagir com paciente a enfermeira tem que ter sempre em mente que está se relacionando com um ser humano. Neste relacionamento pessoa a pessoa há aspectos básicos indispensáveis ao conhecimento da enfermeira para tornar terapêutico aquele processo. Entre estes aspectos temos aceitação, empatia e envolvimento emocional. Estes foram abordados quanto a revisão bibliográfica, conceituação teórica e importância para o relacionamento enfermeira-paciente. São descritas situações que evidenciam a ocorrência dos aspectos citados e os benefícios que estes trouxeram para a interação enfermeira-paciente.

In dealing with the patient, the nurse has always to have in mind that she is dealing with a human being. There are basic aspects in this personal relationship needed to the knowledge of the nurse to make this process therapeutic. Among these aspects we have acceptance, empaty and emotional involvement. These aspects we studied following bibliographical review, theorical conception and importance to the nurse-patient relationship. Situations that show accourance of those given aspects and the benefits brought to nurse-patient relationship are described.

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REFERÊNCIAS BIBLIOGRÁFICAS

BAUMGARTNER, M. Empathy. In: CARLSON, C. E. Behavioral concepts & nursing intervention. 2. ed. Philadelphia, J.B. Lippincott, 1970. cap. 2, p. 29-37.
CREWS, N. E. Developing empathy for affective communication. AOBN J., Denver, 30(31): 536, 540-6, Sept. 1979.
DIVICENTI, M. Administering nursing service. 2. ed. Boston, Little Brown, 1977.
EHMANN, V. E. Empathy: its origin, characteristics and process. Perspect. Psychiat. Care, Hillsdale, 9(2) 72-80, 1971.
FORSYTH, G. L. Análisis of the concept of empathy: illustration of one approach. ANS, German town, 2(2):33-42, 1980.
CONNOLLY, M. G. What acceptance means to patients. Am. J. Nurs., New York, 60(12): 1754-7, 1960.
HAYS, J. S. & LARSON, K. Interpersonal techniques. In: HAYS, J. S. & LARSON, K. Interacting with patients. New York, Macmillan, 1970. cap. 1, p. 6-38.
HOFLING, C. K. et alii. Compreensión de las relaciones entre enfermera y paciente. In: HOFLING, C. K. et alii. Enfermería psiquiátrica. 2. ed. México, Interamericana, 1970. cap. 3, p. 23-60.
HOLMES, M. What's wrong with getting involve? Nurs Outlook, New York, 8:250-1, May, 1960.
KALISCH, B. J. What is empathy? Am. j. Nurs., New York, 78(9):1548-52. Sept. 1973.
MANSFIELD, E. Emphaty: concept and identified psychiatric nursing behavior, Nurs. Res., New York, 22(6):525-30, Nov./Dec. 1973.
MASLOW, A. A theory of human motivation. In: MASLOW, A. Motivation and personality. 2. ed. New York, Harper & Row, 1970. cap. 4, p. 35-58.
NORTHOUSE, P. G. Interpersonal trust and empathy in nurse relationship. Nurs. Res., New York, 28(6):365-8, Nov./Dec. 1979.
PASQUALI, E. A. et alii. The matrix of psychosocial intervention. In: PASQUALI, E. A. et alii. Mental health nursing. A bio-psycho-cultural approach. St. Louis, C. V. Mosby, 1981. cap. 6, p. 208-51.
PEPLAU, H. Phases of nurse-patient relationships. In: PEPLAU, H. Interpersonal relations in nursing. New York, Putnam's sons, 1952. cap. 2, p. 17-42.
SULLIVAN, H. S. Postulates. In: SULLIVAN, H. S. The interpersonal theory of psychiatry. New York, Norton, 1953. cap. 3, p. 31-45.
SPY, T. So you think you know about counselling? Nurs. Times, London, 77(21):917-20, May, 1981.
TRAVELBEE, J. Aspects of the one-to-one relationship. In: Intervention in psychiatric nursing: process in the one-to-one relationship. Philadelphia, Davis, 1969. cap. 3, p. 47-54.
TRAVELBEE, J. What do we mean by rapport? Am. J. Nurs., New York, 63(2):70-2, Feb. 1963.
WALLACE, C. O. Acceptance. In: CONFERENCE ON TEACHING PSYCHIATRIC NURSING IN BACCALAUREATE PROGRAMS. Atlanta, Southern Regional Education Board, 1967. p. 10-17.
WILSON, H. S. & KNEISL, C. R. The nurse's personal integration and ethics. In: WILSON, H. S. & KNEISL, C. R. Psychiatric nursing. Menlo Park, Addison-Wesley, 1979. cap. 3, p. 44-71.
WRIGHT, E. M. & BURGESS, A. W. Nurse patient interaction. In: BURGESS, A. W. Psychiatric nursing in the hospital and the community. Englewood Cliffs, Prentice. Hall, 1981. cap. 5, p. 52-74.
ZDERARD, L. T. Empatic nursing. Realization of a human capacity. Nurs. Clin. North Am., Philadelphia, 4(4):655-62, Dec. 1969.

Datas de Publicação

Publicação nesta coleção
Dez 1982

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[1] BAUMGARTNER, M. Empathy. In: CARLSON, C. E. Behavioral concepts & nursing intervention. 2. ed. Philadelphia, J.B. Lippincott, 1970. cap. 2, p. 29-37.

[2] CREWS, N. E. Developing empathy for affective communication. AOBN J., Denver, 30(31): 536, 540-6, Sept. 1979.

[3] DIVICENTI, M. Administering nursing service. 2. ed. Boston, Little Brown, 1977.

[4] EHMANN, V. E. Empathy: its origin, characteristics and process. Perspect. Psychiat. Care, Hillsdale, 9(2) 72-80, 1971.

[5] FORSYTH, G. L. Análisis of the concept of empathy: illustration of one approach. ANS, German town, 2(2):33-42, 1980.

[6] CONNOLLY, M. G. What acceptance means to patients. Am. J. Nurs., New York, 60(12): 1754-7, 1960.

[7] HAYS, J. S. & LARSON, K. Interpersonal techniques. In: HAYS, J. S. & LARSON, K. Interacting with patients. New York, Macmillan, 1970. cap. 1, p. 6-38.

[8] HOFLING, C. K. et alii. Compreensión de las relaciones entre enfermera y paciente. In: HOFLING, C. K. et alii. Enfermería psiquiátrica. 2. ed. México, Interamericana, 1970. cap. 3, p. 23-60.

[9] HOLMES, M. What's wrong with getting involve? Nurs Outlook, New York, 8:250-1, May, 1960.

[10] KALISCH, B. J. What is empathy? Am. j. Nurs., New York, 78(9):1548-52. Sept. 1973.

[11] MANSFIELD, E. Emphaty: concept and identified psychiatric nursing behavior, Nurs. Res., New York, 22(6):525-30, Nov./Dec. 1973.

[12] MASLOW, A. A theory of human motivation. In: MASLOW, A. Motivation and personality. 2. ed. New York, Harper & Row, 1970. cap. 4, p. 35-58.

[13] NORTHOUSE, P. G. Interpersonal trust and empathy in nurse relationship. Nurs. Res., New York, 28(6):365-8, Nov./Dec. 1979.

[14] PASQUALI, E. A. et alii. The matrix of psychosocial intervention. In: PASQUALI, E. A. et alii. Mental health nursing. A bio-psycho-cultural approach. St. Louis, C. V. Mosby, 1981. cap. 6, p. 208-51.

[15] PEPLAU, H. Phases of nurse-patient relationships. In: PEPLAU, H. Interpersonal relations in nursing. New York, Putnam's sons, 1952. cap. 2, p. 17-42.

[16] SULLIVAN, H. S. Postulates. In: SULLIVAN, H. S. The interpersonal theory of psychiatry. New York, Norton, 1953. cap. 3, p. 31-45.

[17] SPY, T. So you think you know about counselling? Nurs. Times, London, 77(21):917-20, May, 1981.

[18] TRAVELBEE, J. Aspects of the one-to-one relationship. In: Intervention in psychiatric nursing: process in the one-to-one relationship. Philadelphia, Davis, 1969. cap. 3, p. 47-54.

[19] TRAVELBEE, J. What do we mean by rapport? Am. J. Nurs., New York, 63(2):70-2, Feb. 1963.

[20] WALLACE, C. O. Acceptance. In: CONFERENCE ON TEACHING PSYCHIATRIC NURSING IN BACCALAUREATE PROGRAMS. Atlanta, Southern Regional Education Board, 1967. p. 10-17.

[21] WILSON, H. S. & KNEISL, C. R. The nurse's personal integration and ethics. In: WILSON, H. S. & KNEISL, C. R. Psychiatric nursing. Menlo Park, Addison-Wesley, 1979. cap. 3, p. 44-71.

[22] WRIGHT, E. M. & BURGESS, A. W. Nurse patient interaction. In: BURGESS, A. W. Psychiatric nursing in the hospital and the community. Englewood Cliffs, Prentice. Hall, 1981. cap. 5, p. 52-74.

[23] ZDERARD, L. T. Empatic nursing. Realization of a human capacity. Nurs. Clin. North Am., Philadelphia, 4(4):655-62, Dec. 1969.

Brasil

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ACEITAÇÃO, EMPATIA E ENVOLVIMENTO EMOCIONAL NO RELACIONAMENTO ENFERMEIRA-PACIENTE

Acceptance, empaty and emotional involvement in nurse-patient relationship

Resumos

REFERÊNCIAS BIBLIOGRÁFICAS

Datas de Publicação