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MORAL SUFFERING IN ASSISTANCE TO CHILDBIRTH: SITUATIONS PRESENT IN THE WORK OF NURSES OF OBSTETRIC CENTERS AND MATERNITIES

SUFRIMIENTO MORAL EN LA ASISTENCIA EN EL NACIMIENTO: SITUACIONES PRESENTES EN EL TRABAJO DE ENFERMEROS DE CENTROS OBSTÉTRICOS Y MATERNIDADES

ABSTRACT

Objective:

to know the situations found in the work of nurses working in maternity hospitals and obstetric centers that can lead to moral suffering.

Method:

qualitative, exploratory and descriptive study, developed with 14 nurses working in bstetric centers and maternities of two hospitals in southern Brazil. Data were collected from October 2015 to January 2016, through a semi-structured interview, analyzed based on Content Analysis.

Results:

there was an occurrence of moral distress related to the activities that supplanted nurses’ execution capacity, leading them to prioritize administrative and managerial activities, for which they are charged by the institutions, failing to participate directly in the care, an aspect enhanced by the quantitative nursing professionals. Asymmetric relations of power and conflicting interactions compose an atmosphere of toleration for the autonomy of the nurses, preventing them from acting in harmony with their knowledge and moral values. The fruitless attempts to change the dehumanizing context through advocacy and the visualization of disrespectful, interventionist and violent behaviors against women, generate moral suffering.

Conclusion:

the plurality of nurse actions, reduced autonomy, disrespect for their practice and the visualization of dehumanizing behaviors generate moral suffering. It is important to seek alternatives so that nurses may act and advocate in line with their moral knowledge and values, in an autonomous and empowered way, aiming to provide a dignified and safe childbirth assistance, and an environment that respects the woman and her autonomy.

DESCRIPTORS
Moral damage; Humanized childbirth; Ethics; Ethics, nursing; Nursing

RESUMEN

Objetivo:

conocer las situaciones presentes en el trabajo de enfermeros que actúan en maternidades y centros obstétricos que pueden llevar al sufrimiento moral.

Método:

estudio cualitativo, exploratorio y descriptivo, desarrollado con 14 enfermeros que actúan en centros obstétricos y maternidades de dos hospitales del sur de Brasil. Se recolectaron los datos de octubre de 2015 a enero de 2016, por medio de entrevista semiestructurada, y se analizaron en base al Análisis de Contenido.

Resultados:

se pudo comprobar los hechos de sufrimiento moral relacionados a actividades que suplantan capacidades de ejecución de enfermeros, llevándolos a priorizar las actividades de gestión y gerencial que son cobradas por las instituciones, dejando de participar directamente del cuidado, aspecto que se potencia por lo cuantitativo inadecuado de profesionales de enfermería. Las relaciones asimétricas de poder y las interacciones conflictivas forman un ambiente de parálisis de la autonomía del enfermero, no permitiéndole actuar en consonancia con sus saberes y valores morales. Los infructíferos intentos de modificar el contexto deshumanizador a través de las leyes y la visualización de conductas no respetuosas, intervencionistas y violentas contra las mujeres generan sufrimiento moral.

Conclusión:

la pluralidad de haceres del enfermero, la reducida autonomía, el no respeto en relación a su práctica y la visualización de conductas deshumanizadoras generan sufrimiento moral. Se destaca la importancia de buscar alternativas para que los enfermeros puedan actuar y abogar en consonancia con sus saberes y valores morales, de modo autónomo y empoderado, con el objetivo de propiciar un cuidado en el nacimiento digno y seguro, y un ambiente en que se respete a la mujer y su autonomía.

DESCRIPTORES
Daño moral; Parto Humanizado; Ética; Ética en enfermería; Enfermería

RESUMO

Objetivo:

conhecer as situações presentes no trabalho de enfermeiros atuantes em maternidades e centros obstétricos que podem conduzir ao sofrimento moral.

Método:

estudo qualitativo, exploratório e descritivo, desenvolvido com 14 enfermeiros atuantes em centros obstétricos e maternidades de dois hospitais do sul do Brasil. Os dados foram coletados de outubro de 2015 a janeiro de 2016, por meio de entrevista semiestruturada, analisados com base na Análise de Conteúdo.

Resultados:

verificou-se ocorrência do sofrimento moral relacionado às atividades que suplantam as capacidades de execução pelos enfermeiros, levando-os a priorizar as atividades administrativas e gerenciais, das quais os mesmos são cobrados pelas instituições, deixando de participar diretamente da assistência, aspecto potencializado pelo quantitativo inadequado de profissionais de enfermagem. Relações assimétricas de poder e interações conflituosas compõem uma ambiência de tolhimento da autonomia do enfermeiro, impedindo-o de agir em consonância com seus saberes e valores morais. As infrutíferas tentativas de mudar o contexto desumanizador por meio da advocacia e a visualização de condutas desrespeitosas, intervencionistas e violentas contra as mulheres, geram sofrimento moral.

Conclusão:

a pluralidade de fazeres do enfermeiro, a reduzida autonomia, o desrespeito em relação à sua prática e a visualização de condutas desumanizadoras geram sofrimento moral. Destaca-se a importância de buscar alternativas para que os enfermeiros possam agir e advogar em consonância com seus saberes e valores morais, de modo autônomo e empoderado, visando propiciar uma assistência ao nascimento digna e segura, e uma ambiência que respeite a mulher e sua autonomia.

DESCRITORES:
Dano moral; Parto humanizado; Ética; Ética em enfermagem; Enfermagem

INTRODUCTION

The work developed by nurses at different levels of health care encompasses activities that range from direct care, educational practices in / to health, to the administrative and managerial actions required by the organizations, in a direct intersection with the work of other professionals1 and strongly influenced by public health policies, which guide the care actions and work organization.22. Biondi HS, Pinho EC, Kirchhof ALC, Rocha LP, Barlem ELD, Kerber NPC. Psychic workload in the process of work of maternity and obstetric centers nurses. Rev Gaúcha Enferm [Internet] 2018[cited 2018 Oct 01];39:e64573: Available from: Available from: https://dx.doi.org/10.1590/1983-1447.2018.64573
https://dx.doi.org/10.1590/1983-1447.201...

In the field of women's health, the work has been guided by the different strategies, programs and policies launched by the Ministry of Health, highlighting those that aim to reorganize the assistance to the pregnancy-puerperal cycle, such as the Humanization Program in Prenatal and Birth , Stork Network33. Ministério da Saúde (BR). Atenção à saúde do recém-nascido: guia para os profissionais de saúde. 2th ed. Brasília(BR): MS; 2014. and the Adequate Childbirth Project.44. Agência Nacional de Saúde Suplementar (BR). Projeto parto adequado. Brasília (BR): MS; 2015. These initiatives guide the care and stimulate normal delivery, reduction of interventions, unnecessary caesarean sections and the maternal mortality index, as well as the abandonment of practices of dehumanization of care and obstetric violence.33. Ministério da Saúde (BR). Atenção à saúde do recém-nascido: guia para os profissionais de saúde. 2th ed. Brasília(BR): MS; 2014.

The assistance archetype proposed by the Ministry of Health, which aims at the humanization of care in the pregnancy-puerperal cycle, constitutes a significant advance in obstetric care, encompassing scientific evidence aimed at favoring a decent and respectful birth,55. Vasconcelos MFF, Nicolotti CA, Silva JF, Pereira SMLR. Entre políticas (EPS - Educação Permanente em Saúde e PNH - Política Nacional de Humanização): por um modo de formar no/para o Sistema Único de Saúde (SUS). Interface[Internet]. 2016Dec [cited 2017 Oct 03];20(59):981-91. Available from: Available from: http://dx.doi.org/10.1590/1807-57622015.0707
http://dx.doi.org/10.1590/1807-57622015....
being effected through a work that must follow the principles of the holistic model.66. Gomes ARM, Pontes DS, Pereira CCA, Brasil AOM, Levitemberg CAM. Assistência de enfermagem obstétrica na humanização do parto normal. Revista Recien [Internet]. 2014[cited 2017 Sept 02];4(11):23-7. Available from: Available from: http://dx.doi.org/10.24276/rrecien2358-3088.2014.4.11.23-27
http://dx.doi.org/10.24276/rrecien2358-3...

However, one still spots in the childbirth care, some characteristic pertaining to Cartesianism, marked by the fragmentation of care,66. Gomes ARM, Pontes DS, Pereira CCA, Brasil AOM, Levitemberg CAM. Assistência de enfermagem obstétrica na humanização do parto normal. Revista Recien [Internet]. 2014[cited 2017 Sept 02];4(11):23-7. Available from: Available from: http://dx.doi.org/10.24276/rrecien2358-3088.2014.4.11.23-27
http://dx.doi.org/10.24276/rrecien2358-3...
centered on the biomedical model, 55. Vasconcelos MFF, Nicolotti CA, Silva JF, Pereira SMLR. Entre políticas (EPS - Educação Permanente em Saúde e PNH - Política Nacional de Humanização): por um modo de formar no/para o Sistema Único de Saúde (SUS). Interface[Internet]. 2016Dec [cited 2017 Oct 03];20(59):981-91. Available from: Available from: http://dx.doi.org/10.1590/1807-57622015.0707
http://dx.doi.org/10.1590/1807-57622015....
by the interventionism and submission of the parturient. The biomedical model of childbirth care that regards the women's body as imperfect and incapable of controlling parturition, allows health professionals to use actions that disregard their autonomy and the possibility of involving them in decisions referring to their body and your life.77.Ministério da Saúde (BR). Humanização do parto e do nascimento. Brasília(BR): MS ;2014. Also, consent to acts of obstetric violence, effected by means of words, expressions of irony, invasive procedures, inadequate conduct, coercion, threat, among others.88. Sanfelice CFO, Abbud FSF, Pregnolatto OS, Silva MG, Shimo AKK. From institutionalized birth to home birth. [Internet]. 2014[cited 2017 Nov 06];15(2):362-70. Available from: Available from: http://www.revistarene.ufc.br/revista/index.php/revista/article/viewFile/1561/pdf
http://www.revistarene.ufc.br/revista/in...

When witnessing obstetric violence against women in the context of childbirth assistance, many professionals, including nurses working in obstetric centers (OC) and maternity hospitals, feel powerless and discontented about humiliating scenes, leading to great conflict and anguish.88. Sanfelice CFO, Abbud FSF, Pregnolatto OS, Silva MG, Shimo AKK. From institutionalized birth to home birth. [Internet]. 2014[cited 2017 Nov 06];15(2):362-70. Available from: Available from: http://www.revistarene.ufc.br/revista/index.php/revista/article/viewFile/1561/pdf
http://www.revistarene.ufc.br/revista/in...
The experience of being inserted in a care context marked by practices that go against the MS advocated in relation to obstetric care can lead them to moral suffering, characterized by painful psychological imbalance resulting from the impediment brought about by the environment so that the same their conduct in accordance with the ethical conduct they deem appropriate.99. Jameton A. Nursing Practice: The Ethical Issues. Englewood Cliffs (NJ): Prentice-Hall; 1984.

There are studies In the literature that address the moral suffering of nurses in different contexts,1010. Barlem ELD, Lunardi VL, Lunardi GL, Dalmolin GL, Tomaschewski JG. The experience of moral distress in nursing: the nurses' perception. Rev Esc Enferm USP [Internet]. 2012 [cited 2017 Sept 22];46(3):681-8. Available from: Available from: https://dx.doi.org/10.1590/S0080-62342012000300021
https://dx.doi.org/10.1590/S0080-6234201...
-1414. Briese G, Lunardi VL, Azambuja EP, Kerber NPC. Moral distress of community health workers. Cienc Cuid Saude [Internet]. 2015 Abr/Jun [cited 2017 Oct 13];14(2):1035-42. Available from: Available from: https://dx.doi.org/10.4025/cienccuidsaude.v14i2.17696
https://dx.doi.org/10.4025/cienccuidsaud...
as well as issues related to the childbirth humanization,22. Biondi HS, Pinho EC, Kirchhof ALC, Rocha LP, Barlem ELD, Kerber NPC. Psychic workload in the process of work of maternity and obstetric centers nurses. Rev Gaúcha Enferm [Internet] 2018[cited 2018 Oct 01];39:e64573: Available from: Available from: https://dx.doi.org/10.1590/1983-1447.2018.64573
https://dx.doi.org/10.1590/1983-1447.201...
,66. Gomes ARM, Pontes DS, Pereira CCA, Brasil AOM, Levitemberg CAM. Assistência de enfermagem obstétrica na humanização do parto normal. Revista Recien [Internet]. 2014[cited 2017 Sept 02];4(11):23-7. Available from: Available from: http://dx.doi.org/10.24276/rrecien2358-3088.2014.4.11.23-27
http://dx.doi.org/10.24276/rrecien2358-3...
,88. Sanfelice CFO, Abbud FSF, Pregnolatto OS, Silva MG, Shimo AKK. From institutionalized birth to home birth. [Internet]. 2014[cited 2017 Nov 06];15(2):362-70. Available from: Available from: http://www.revistarene.ufc.br/revista/index.php/revista/article/viewFile/1561/pdf
http://www.revistarene.ufc.br/revista/in...
,1515. Aguiar JM, D'oliveira AFPL, Schraiber LB. Violência institucional, autoridade médica e poder nas maternidades sob a ótica dos profissionais de saúde. Cad. Saúde Pública [Internet]. 2013 Nov [cited 2017 Sept 07];29(11):2287-96. Available from: Available from: https://dx.doi.org/10.1590/0102-311x00074912
https://dx.doi.org/10.1590/0102-311x0007...
-2424. Batista BD, Bruggemann OM, Juges CF, Velho MB, Costa R. Factors associated with the birth companion’s satisfaction with the care provided to the parturient woman. Cogitare Enferm. [Internet]. 2017[cited 2017 Nov 07];(22)3:e51355. Available from: Available from: http://dx.doi.org/10.5380/ce.v22i3.51355
http://dx.doi.org/10.5380/ce.v22i3.51355...
but there are no national and international surveys that articulate the two aspects. Based on the foregoing, it is justified to carry out this study, which aimed to know the situations found in the work of nurses working in maternity and obstetric centers that can lead to moral suffering.

METHOD

This is a reanalysis on the data of the dissertation “Inter-relations between the Workloads present in the Nurse Work Process and the implementation of the National Program of Humanization in Prenatal and Birth”,2525. Biondi HS. Inter-relações entre as cargas de trabalho presentes no processo de trabalho de enfermeiros e a efetivação do Programa Nacional de Humanização no Pré-Natal e Nascimento [dissertação]. Rio Grande (BR): Escola de Enfermagem, Universidade Federal do Rio Grande; 2016. developed through a qualitative, cross-sectional and descriptive approach,2626. Cardano M. Manual de Pesquisa Qualitativa: a contribuição da teoria da argumentação. Petrópolis (BR):Vozes;2017.in the OC and maternity of two hospitals located in the south of Brazil, being a university hospital, which integrates the service network that makes up the Unified Health System (Sistema Único de Saúde - SUS), and a philanthropic hospital that provides care by SUS, health insurances and private individuals.

A total of 14 generalist nurses participated in the study, including those who worked exclusively in maternity and/or OC for a period of more than six months; and excluding those who worked in the other sectors of the hospital, working for less than six months in Maternity and/or OC, or were away during data collection for vacations or various licenses, with a loss and a refusal in the total universe of workers.

The participants' ages ranged from 24 to 53 years old. As for the work place, four worked in the maternity ward, four worked in the OC and six worked in both environments. Nine participants worked in OC and/or maternity hospitals for a period of one year or less; one had been working for two years; two had been working for three years, one had been working for six years and one for nine years. In terms of qualification years, five were qualified less than five years ago and nine for more than five years ago. None of the participants had specialization in the area of Woman's Health and/or obstetrics, but two were attending the course.

Data were collected through a semi-structured interview, composed of open questions, addressing the contexts of care at childbirth. Although the interview did not explicitly contain questions about moral suffering, it emerged in the set of testimonies, making it possible to look at the aspects that lead to it. The interviews, developed from October 2015 to January 2016, occurred after the signing of the Informed Consent Term, being performed in the work environment of the nurses, on previously scheduled days. They were recorded, having an average duration of 40 minutes, and later transcribed.

The analysis of the data was processed through the Content Analysis, being categorized with semantic grouping,2727. Bardin L. Análise de conteúdo. São Paulo(BR): Edições 70; 2011.giving rise to the categories: Moral suffering: the multiplicity of tasks and the withdrawal of assistance; Moral suffering from the interpersonal relationships of the multiprofessional team: faces of restricting the autonomy of the nurse; and the emergence of moral suffering in the face of the perpetuation of dehumanizing practices. For the discussion, the situations generating moral suffering were analyzed in articulation with the perspective of the policies, programs and laws that govern the realization of childbirth humanization.

Ethical aspects were respected in their entirety. For preserving the anonymity of the participants, they were codenamed by the initials E, followed by the numbering, according to the order of the interviews: E1, E2, successively.

RESULTS

Different elements found in the context of childbirth assistance can lead to moral suffering. These range from the plurality of nurse practices, enhanced when there is reduced autonomy in the delivery of care, disrespect for their practice and the visualization of the maintenance of behaviors that contrast with the policies, programs and laws that govern childbirth humanization. In this sense, three categories were constructed that describe the possibility for occurrence of moral suffering in the context of nurses working in OC and maternity hospitals.

Moral suffering: the multiplicity of tasks and the withdrawal of assistance

This category shows that the work of maternity and OC nurses encompasses the development of different care, administrative and managerial tasks that sometimes supplant their capacity for execution, leading to the prioritization of some activities to the detriment of others. It was verified that, in the ambit of the administrative tasks, the pressure and responsibility for the filling of childbirth forms and documents, the control of the consumption and the replacement of the technologies and the inputs, nursing records related to the prepartum, delivery and puerperium (PDP), control of care flows in normal and cesarean delivery rooms, management of the nursing team and the actions developed by them during care, and management of problems and conflicts of the nursing team. The administration of these elements is difficult when there is an inadequate number of professionals, which potentiates the nurse distancing from the direct actions to the users.

Living in a context where some activities should be carried out as a priority, the majority of which are administrative/managerial, to the detriment of the nurse assistance to the mother-child binomial, seems to have the consequence of reducing the development of humanizing actions, to be postponed or even not performed by the nurse, opposing childbirth logic, characterizing a moral dilemma that leads to moral suffering: It has to offer more time for each patient, has to put the woman on the ball, take the test fast, be careful to see if the companion is well and therefore things become more racing. Because in order to be able to dedicate more time to the woman, one ends up delaying other things, you stop asking for the material, to do the dressing, from there it delays everything. [...] and what is priority? [...] (E11).

The duties as manager comprise the coordination of the actions developed by the nursing team, which includes managing problems and conflicts. By prioritizing these actions, nurses can distance themselves from direct care, failing to be close, assisting, guiding, advocating and instrumentalizing the patient who experiences parturition, causing moral suffering: [...] Many times I think I should and would like to be closer to the patient, listening, making the visit in the beds calmly, guiding, talking with the relatives, seeing the [newborn] RNs and, half of my time, at least , was aimed at solving team problems, which is also a function of the nurse [...] (E1).

The prioritization of administrative tasks was shown as motivating the nurse withdrawal from contact with users and from the non-execution of humanizing practices by this agent, such as the non-use of non-pharmacological methods of pain relief, leading to moral suffering: sometimes I want to stay directly with the patient, put her on the ball, in the shower, but I can not because the bureaucracy itself will not let me do that, because it's too much paper to fill, you have to evolve, in truth. The nurse became a bureaucrat, because one fills a lot of paper and the assistance that one should give, one can not do it (E8); If I have three pre-delivery patients, I can not provide care, or I assist one or I manage the unit, and if I have one in recovery, then I have to choose what I do, so it is unfeasible. [...] we have a lot of assignments, we already go to the clinic, we already attend the obstetric surgical block, we go to surgery, we go to recovery, we take care of the newborn, we help with the feeding, and we still have to manage, there is no way (E5).

The inadequate quantity of professionals who have been exposed as causing a moral dilemma that leads to SM, since this context contributes so that the emerging demands supplant the professional ability to act, forcing them to prioritize some activities and not to execute others. Suffering strengthens when inadequacy encourages the non- direct participation of nurses in health care: [...] as nursing assumes other practices that are advocated and that contribute to the evolution of childbirth labor, such as pain relief measures, for example, I need more time and more staff to meet this, if I have these staff It is perfect, but I do not have it.. This is burdensome and I need to choose what I'm going to do [...] (E14).

Moral suffering from the interpersonal relationships of the multiprofessional team: faces of restricting the autonomy of the nurse

Different elements compose an atmosphere of tolerance of the autonomy of the nurse, highlighting the conflicting interpersonal relations with the other members of the multiprofessional team, that end up being reflected in the power relations between the different professionals, with the consequence of restricting the actions of the nurse in the assistance, in particular, with regard to the development of delivery humanizing practices. In this context, the nurse is prevented from acting in accordance with the childbirth ideals and with their moral values and knowledge, not providing the users with the actions they understand as appropriate, which leads to the experience of moral suffering.

In the specificity of the interpersonal relations of the multiprofessional team, this one is marked by a climate of tension and by disagreements among the subjects, causing dissatisfaction with the work and ethical problems that lead to an intense moral suffering, reflected in the lack of autonomy of the nurse and also in the assistance. This configuration is a consequence of power relations in which the nurse is not matched to the other professionals, who see themselves as managers of the nursing process, and end up delegating which activities should be developed by this class. In this context of interactions among the subjects, the nurse starts to revert to the use of humanizing actions, such as the use of non-pharmacological methods of pain relief and even the practice of patient advocacy leading to moral suffering: My big problem is the personal relationships with teams [...] comes in a moment that you end up measuring force with people, and then when it comes time to measure strength, who screams more takes, there ends up being something that makes me very angry. And it is very difficult for me, and the parturient is the one who always gets the worst, because the fights are so that wee [nursing] may put humanization into practice [...] (E5); There is always one that wants to impose more than the other [...] the power relations are a problem really, because everyone would have to help each other, but each one within their room, not one wanting to rule the other one, because this does not work and this interferes with the assistance. At the end it is the parturient who stops going to the ball, ending up receiving oxytocin [...] (E8); I have already left the place crying because of the time when I put the patient on the ball, and I was not supposed to do it. And I answered: I am a nurse, I graduated and I have autonomy for this [...] but now I think twice before putting the woman on the ball [...] (E4).

Participating in the execution of healthcare practices that are in line with those advocated by PDP strategies, programs and policies, and the knowledge and moral values of nurses, is an ethical problem that generates moral suffering. This aspect is strengthened when the refusal to participate in such acts is disregarded and motivating retaliation by other professionals, leading nurses to feel threatened in their work environment by not having their professional autonomy preserved: [...] I almost changed my sector because I refused to do a Kristeller. So, being a very old pro in the delivery room, I was threatened to be removed to other sector if I refused to do this again. [...] As long as I can, I will deny, because as long as everyone complies with it, things will keep on happening. [...] but there are other things that even though they are wrong, I have to do (E2).

Unequal power relations lead nurses to limit their own performance, aiming at preserving the integrity of parturient care, and avoiding exposing it to obstetric violence practiced by members of the multiprofessional team. This behavior can promote childbirth care in a less violent way, but it prevents the full benefits of humanized practices, limiting the rights and autonomy of women in the parturition process, which contrasts with childbirth ideals, characterizing an ethical and generating moral suffering. In addition, it allows for the advocacy actions to remain stifled by the supremacy of other professionals in relation to the management of childbirth, and perpetuates the mechanisms of oppression and submission of women, which remains at the mercy of the actions of other teams: [...] having to limit yourself to doing certain things so that that woman shall not be treated badly wears the person too much. Not putting her on the ball because the doctor does not like it and I know that if she uses a non-pharmacological method for pain relief, the doctor will yell at her [...] you feel your hands tied in the own work, it is too exhausting, too much, too much. It takes away your entire disposition to work. (E2).

The emergence of moral suffering in the face of the perpetuation of dehumanizing practices

The nurses of maternity and OC are sometimes inserted in a care context where practices that differ from their moral values and what is advocated by moral suffering are carried out. In this context, they try to advocate for the users, but experience the ineffectiveness of these attempts, which leads them to continue to witness disrespectful, interventionist, derogatory, violent and depersonalizing behaviors against women, being this context composed of ethical and moral problems that cause suffering moral.

Disrespectful positions toward women, committed by members of the multiprofessional team, through coercion and exposure to derogatory experiences, conflict with the humanizing ideals and moral values of nurses. This context is added to the fact that they do not feel instrumental in changing such a paradigm by virtue of the power relations existing in maternities and OC, because they perceive themselves to be hierarchically inferior to other professionals: [...] the rights of women are not respected, and this I perceive in the OC, is very present. I feel uncomfortable several times because I think the patient is not being treated in the way that is appropriate; that I would like to be treated if I were the patient, so I think that respect for the person as a human being, is often lacking. It comes before respecting the women, it is respect for the human being. There are things that we see that we do not believe (E1); I think the way doctors act wears me down a lot, it disturbs me a lot. [...] I see that they do not have no patience to perform a delivery here inside [...] so they subject women to things they do not have to go through. Women feel as ‘garbage’ [...] (E4).

Another element refers to restricting the autonomy of women and the realization of a vertical professional-user interpersonal relationship, aspects that are antagonistic to childbirth ideals, materializing an ethical infraction that generates moral suffering. Such an understanding reveals his fragile reflection on the ethical problems that surround professional practice, minimizing a serious ethical problem, to a simple acceptable imbroglio. It also points to a limited vision of the potential of advocacy to solve the emerging conflicts of antagonistic interests of women and health professionals, to empower women and create a favorable environment for the exercise of their autonomy: It is difficult at the time of delivery to say to the patient: ‘do not scream’, and there are professionals who do it here, I see that here this is so, it is a horror, and I do not think I should order someone to shut up, not screaming [...] (E8); While I realize that the autonomy of women is not being taken into account for protecting the woman’s and the baby’s health, it is fine. Now, when I see that it is a hierarchical question of power, it bothers me [...] when it involves a question of power: ‘I am going to do it because I am so-and-so and I want to do it, because I am the boss here and it does not matter what the woman wants’, it annoys me a lot (E5).

The speech of a nurse reveals the need to adopt a restrictive position on the autonomy of women in order to protect it and avoid exposing it to obstetric violence practiced by other members of the multiprofessional team. This action, despite having a protective intention, demonstrates that nurses can not effectively advocate effectively providing an environment in which female autonomy is valued, even if the woman proves instrumental to the protagonism of her parturition process. Nor are they able to provide women with the execution of multiprofessional assistance free from violent acts, even if such positions are understood by them as inadequate and contrary to their moral values, leading to moral suffering: [...] Depending on who is on duty and if the woman gets well-informed, empowered, sometimes I need to tell her: ‘hold your information a little, otherwise they will treat you poorly.’ (E2).

The perpetuation of interventionist behaviors and the connivance and appreciation of these practices by women are aspects that contrast with humanization ideals related to childbirth. This logic reveals the need to demystify the often misguided views on the childbirth pathways, an action also developed by nurses. However, when this practice is performed, but does not have the desired effect in relation to the opinion of women and the multiprofessional team on the ideal delivery route, the interventionist logic, which already has a great popularity, is perpetuated. Knowing that its action was unable to resolve ethical problems and fully promote what is advocated by strategies, programs and policies aimed at humanized birth, leads nurses to moral suffering: Some of them speak: ‘I want you to make a cesarean surgery, I can not take it anymore ’, but it is not like that , [...] they do not want to know about humanized birth, they want cesarean surgery because they do not want to have pain. So, explaining this to some women is complicated, because they do not want to feel pain, they already arrive here saying that they want cesarean surgery and the subject is off. Then you try to talk: ‘because it is not so, because cesarean surgery is a risk, it is risk to you and a risk to the baby, because you will be anesthetized, because you do not know what can happen’ [...] (E8); [...] having to watch unnecessary cesarean surgery happening all the time and not being able to do something [...] and disoriented mothers, think that is right. They think it is great. That ends up wearing you because you are seeing a woman telling you something that you know is not true and that if you say the right to her, she will tell you: ‘certainly not, this saved my life and that of my daughter' (E2).

The obstacle provided by some members of the multiprofessional team in order to prevent compliance with legislation that guarantees the presence of the accompanying person during PPP is also highlighted. Even with the existence of legal instruments, the submitted context points out to the inability to advocate for the presence of the companion to be guaranteed. This construct contrasts with the right of women, characterizing an ethical problem that generates moral suffering: People know that the family member can accompany; There are posters saying this and I'm tired of seeing: ‘no, no, you are to wait outside‘, speaking in a tone that people are even afraid of; ‘if anything we call you‘, pushing with a pat on the back. And we are powerless, not knowing what to do [...] (E1).

The deprivation of the strategies, programs and public policies aimed at the humanization of assistance to the pregnancy-puerperal cycle as a guideline for the standardization of care behaviors, coupled with the variation of professionals who work in these environments due to work organized at shifts, leads to the contrast and even to the antagonism of care practices. This lability of conduct gives margin for not employing the humanizing actions of childbirth, or not fully occurring effectively for all women, depolarizing the quality of care and allowing the rights and autonomy to be extinguished. This context of ethical infractions is adverse to childbirth humanization, leading to MS: One of the biggest wasting is the lack of standardization of postures within the obstetric center. What is the routine of the obstetrical center? Is this what I want. Is it what the 'A' professional wants? Because on Monday the routine is one, on Tuesday the routine is another [...] There is no value in what the Ministry of Health says, what matters is the will of those who will deliver [...] (E5).

DISCUSSION

The actions of work organization are comprised in the multiplicity of activities that involve caring,11. Thofehn MB, Montesinos MJL, Jacondino MB, Fernandes HN, Gallo CMC, Figueira AB. Work processes of nurses in health production in a University Hospital in Murcia/Spain. Cienc Cuid Saude [Internet]. 2015Jan/Mar [cited 2017 Oct 10];4(1):924-32. Available from: Available from: https://dx.doi.org/10.4025/cienccuidsaude.v14i1.22094
https://dx.doi.org/10.4025/cienccuidsaud...
being intimately linked to the occurrence of moral suffering.1111. Dalmolin GL, Lunardi VL, Lunardi GL, Barlem ELD, Silveira RSS. Nurses, nursing technicians and assistants: who experiences more moral distress?. Rev Esc Enferm USP [Internet]. 2014 June [cited 2017 Nov 05];48(3):521-9. Available from: Available from: https://dx.doi.org/10.1590/S0080-623420140000300019
https://dx.doi.org/10.1590/S0080-6234201...
The way the work has been organized is often marked by the split between the care and management dimension, generating conflicts in the nurses' work, either with their own practice or in their relationship with the nursing and health team.22. Biondi HS, Pinho EC, Kirchhof ALC, Rocha LP, Barlem ELD, Kerber NPC. Psychic workload in the process of work of maternity and obstetric centers nurses. Rev Gaúcha Enferm [Internet] 2018[cited 2018 Oct 01];39:e64573: Available from: Available from: https://dx.doi.org/10.1590/1983-1447.2018.64573
https://dx.doi.org/10.1590/1983-1447.201...
Work organization seems to move the nurses away from the users,11. Thofehn MB, Montesinos MJL, Jacondino MB, Fernandes HN, Gallo CMC, Figueira AB. Work processes of nurses in health production in a University Hospital in Murcia/Spain. Cienc Cuid Saude [Internet]. 2015Jan/Mar [cited 2017 Oct 10];4(1):924-32. Available from: Available from: https://dx.doi.org/10.4025/cienccuidsaude.v14i1.22094
https://dx.doi.org/10.4025/cienccuidsaud...
and this may compromise the quality of care,22. Biondi HS, Pinho EC, Kirchhof ALC, Rocha LP, Barlem ELD, Kerber NPC. Psychic workload in the process of work of maternity and obstetric centers nurses. Rev Gaúcha Enferm [Internet] 2018[cited 2018 Oct 01];39:e64573: Available from: Available from: https://dx.doi.org/10.1590/1983-1447.2018.64573
https://dx.doi.org/10.1590/1983-1447.201...
potentially enhancing the experience of moral suffering.

The fragmentation of work, in which each component of the nursing team provides part of the assistance separated from the others, compartmentalizes the actions and needs of the users, duplicating efforts or even taking contradictory actions. However, this dialectic reveals that part of the nursing professionals adimple delegated activities, supporting a limited space of decision, creation and mastery of knowledge.2828. Souza MMT, Passos JP, Tavares CMM. Sofrimento e precarização do trabalho em enfermagem. J Res: Fundam Care [Internet]. 2015[cited 2017 Oct 12];7(1):2072-82. Available from: Available from: http://www.seer.unirio.br/index.php/cuidadofundamental/article/view/1515/pdf_1456
http://www.seer.unirio.br/index.php/cuid...
This fragmented doing on tasks is under the managerial control of the nurses.2828. Souza MMT, Passos JP, Tavares CMM. Sofrimento e precarização do trabalho em enfermagem. J Res: Fundam Care [Internet]. 2015[cited 2017 Oct 12];7(1):2072-82. Available from: Available from: http://www.seer.unirio.br/index.php/cuidadofundamental/article/view/1515/pdf_1456
http://www.seer.unirio.br/index.php/cuid...
However, these concern management from its negative aspects, the difficulties linked to the function and non-recognition of this practice,2929. Lima RS, Lourenço EB. Os afetos no processo de trabalho gerencial no hospital: as vivências do enfermeiro. Rev Enferm UFSM [Internet]. 2014[cited 2017 June 25];4(3):478-87. Available from: Available from: https://periodicos.ufsm.br/reufsm/article/view/12871
https://periodicos.ufsm.br/reufsm/articl...
as an assignment that distances them from the assistance and that generates moral suffering. This may also be associated with their awareness that they do not correspond to their role before nursing workers as leaders and possible models/references to the team.1111. Dalmolin GL, Lunardi VL, Lunardi GL, Barlem ELD, Silveira RSS. Nurses, nursing technicians and assistants: who experiences more moral distress?. Rev Esc Enferm USP [Internet]. 2014 June [cited 2017 Nov 05];48(3):521-9. Available from: Available from: https://dx.doi.org/10.1590/S0080-623420140000300019
https://dx.doi.org/10.1590/S0080-6234201...

The literature points out that the managerial condition may give rise to the expansion of nurse power in the institution,3030. Junqueira LAP, Campo MA, Silva MF, Barbosa RP. Redes sociais e relações de poder na Enfermagem: Estudo de caso em um hospital municipal. Rev Fac Ciênc Méd [Internet]. 2015[cited 2017 Sept 02];17(3):148-58. Available from: Available from: https://revistas.pucsp.br/index.php/RFCMS/article/view/24413
https://revistas.pucsp.br/index.php/RFCM...
but the findings in this study demonstrate that this aspect did not materialize in the researched reality, which may be associated with the fact that the participants are generalists, reducing their influence in the institutional context. In this sense, the nurse is prevented from modifying and qualifying care spaces, through the development of advocacy actions also indirectly, through the search for the guarantee of the quality of care, or the demand for better working conditions.3131. Tomaschewski BJG, Lunardi VL, Barlem ELD, Ramos AM, Silveira RS, Vargas MAO. How have nurses practiced patient advocacy in the hospital context? - a foucaultian perspective. Texto Contexto Enferm. [Internet]. 2016[cited 2017 Oct 04];25(1):e2560014. Available from: Available from: http://dx.doi.org/10.1590/0104-0707201600002560014
http://dx.doi.org/10.1590/0104-070720160...

Personnel sizing of personnel is directly related to developing humanization actions, since its inadequacy may expose women to obstetric violence resulting from neglect and inadequate care. This can be understood as institutional violence, since it precludes the fullness of humanization principles,3232. Biondi HS, Pinho EC, Kirschhof ALC, Rocha LP, Kerber NPC. Cargas de Trabalho e as inter-relações com o Programa de Humanização do Pré-Natal e Nascimento. Cog Enf [Internet]. 2018[cited 2018 Sept 23];23(3):e52801. Available from: Available from: https://dx.doi.org/10.5380/ce.v23i3.52801
https://dx.doi.org/10.5380/ce.v23i3.5280...
generating MS.1010. Barlem ELD, Lunardi VL, Lunardi GL, Dalmolin GL, Tomaschewski JG. The experience of moral distress in nursing: the nurses' perception. Rev Esc Enferm USP [Internet]. 2012 [cited 2017 Sept 22];46(3):681-8. Available from: Available from: https://dx.doi.org/10.1590/S0080-62342012000300021
https://dx.doi.org/10.1590/S0080-6234201...
The listed factors add up to the rate of alienating work associated with the multiplicity of tasks, which result not only in the physical and emotional exhaustion of the professional, but also in the difficulty in reflecting on their practice1515. Aguiar JM, D'oliveira AFPL, Schraiber LB. Violência institucional, autoridade médica e poder nas maternidades sob a ótica dos profissionais de saúde. Cad. Saúde Pública [Internet]. 2013 Nov [cited 2017 Sept 07];29(11):2287-96. Available from: Available from: https://dx.doi.org/10.1590/0102-311x00074912
https://dx.doi.org/10.1590/0102-311x0007...
and being able to discern, based on their moral values, on the actions to be developed and the actions to be postponed.

It is important to highlight that, in the midst of the fugacity of the processes that involve work organization, expecting and respecting women's time and physiology, dedicating space to the nurses' agenda, disorganizes hospital planning, making dedication to parturition care inconvenient and unacceptable.3333. Diniz CSG. Violência no parto vende cesárea. [internet] 2013 [cited 2017 June 11]; Available from: Available from: https://apublica.org/2013/03/violencia-parto-vende-cesarea-diz-pesquisadora-2/
https://apublica.org/2013/03/violencia-p...
This is because the way care is delivered is more oriented to the resolution of childbirth quickly than to the satisfaction of the user and her family, with priority being given to procedures to the detriment of the manifestations of subjectivity of the parturient.77.Ministério da Saúde (BR). Humanização do parto e do nascimento. Brasília(BR): MS ;2014.

This aspect seems to be related to the fact that the nurses feel fragile to make confrontations that they recognize as necessary to assure an action coherent with their moral values,1111. Dalmolin GL, Lunardi VL, Lunardi GL, Barlem ELD, Silveira RSS. Nurses, nursing technicians and assistants: who experiences more moral distress?. Rev Esc Enferm USP [Internet]. 2014 June [cited 2017 Nov 05];48(3):521-9. Available from: Available from: https://dx.doi.org/10.1590/S0080-623420140000300019
https://dx.doi.org/10.1590/S0080-6234201...
because they are inserted in an organizational environment that disregards the way they experience professional experiences3434. Jameton A. A reflection on moral distress in nursing together with a current application of the concept. J Bioeth Inq. [Internet]. 2013[cited 2017 Oct 10];10(3):297-308. Available from: Available from: https://www.ncbi.nlm.nih.gov/pubmed/24048753
https://www.ncbi.nlm.nih.gov/pubmed/2404...
or because they are not instrumentalized or do not have specific training in the area in order to act equitably to obstetrician physicians regarding the choices of obstetric behaviors.

The apparent lack of nurse autonomy within the multiprofessional team also results from the existence of ineffective and disaggregating communication processes among the professional categories, associated to the lack of visibility of the nurse work,3535. Andrade JB, Cavalcante MB, Apostolico MR. Marketing pessoal e enfermagem: projeção para visibilidade social do enfermeiro. Enf em Foco [Internet]. Apr 2017. [cited 2018 Sept 23];8(1):82-6. Available from: Available from: https://dx.doi.org/10.21675/2357-707X.2017.v8.n1.946
https://dx.doi.org/10.21675/2357-707X.20...
which ends up developing care practices that translate into delegated activities,2828. Souza MMT, Passos JP, Tavares CMM. Sofrimento e precarização do trabalho em enfermagem. J Res: Fundam Care [Internet]. 2015[cited 2017 Oct 12];7(1):2072-82. Available from: Available from: http://www.seer.unirio.br/index.php/cuidadofundamental/article/view/1515/pdf_1456
http://www.seer.unirio.br/index.php/cuid...
Routine, mechanical, and repetitive.3636. Santana LL, Miranda FMDA, Karino MR, Baptista PCP, Felli VEA, Sarquis LMM. Description of workloads and fatigue experienced among health workers in a teaching hospital. Rev. Gaúcha Enferm. [Internet]. 2013Mar [cited 2017 Aug 12];34(1):64-70. Available from: Available from: http://dx.doi.org/10.1590/S1983-14472013000100008
http://dx.doi.org/10.1590/S1983-14472013...

However, exercising autonomy in favor of patient’s advocacy inevitably has a risk for failure,3131. Tomaschewski BJG, Lunardi VL, Barlem ELD, Ramos AM, Silveira RS, Vargas MAO. How have nurses practiced patient advocacy in the hospital context? - a foucaultian perspective. Texto Contexto Enferm. [Internet]. 2016[cited 2017 Oct 04];25(1):e2560014. Available from: Available from: http://dx.doi.org/10.1590/0104-0707201600002560014
http://dx.doi.org/10.1590/0104-070720160...
because there are barriers arising from power relations1313. Barlem ELD, Lunardi VL, Lunardi GL, Tomaschewski-Barlem JG, Silveira RS. Moral distress in everyday nursing: hidden traces of power and resistance. Rev. Latino-Am Enfermagem . [Internet]. 2013 Feb [cited 2017 Nov 02]; 21(1):293-9. Available from: Available from: http://dx.doi.org/10.1590/S0104-11692013000100002
http://dx.doi.org/10.1590/S0104-11692013...
,3131. Tomaschewski BJG, Lunardi VL, Barlem ELD, Ramos AM, Silveira RS, Vargas MAO. How have nurses practiced patient advocacy in the hospital context? - a foucaultian perspective. Texto Contexto Enferm. [Internet]. 2016[cited 2017 Oct 04];25(1):e2560014. Available from: Available from: http://dx.doi.org/10.1590/0104-0707201600002560014
http://dx.doi.org/10.1590/0104-070720160...
,3737. Amestoy SC, Backes VMS, Trindade LL, Ávila VC, Oliveira AFL, Silva CN. Nurses’ understanding of the exercising of leadership in the hospital environment. Cogitare Enferm. [Internet]. 2014[cited 2017 Nov 18];19(3):475-82. Available from: Available from: http://dx.doi.org/10.5380/ce.v19i3.35006
http://dx.doi.org/10.5380/ce.v19i3.35006...
and the structure of organizations,1313. Barlem ELD, Lunardi VL, Lunardi GL, Tomaschewski-Barlem JG, Silveira RS. Moral distress in everyday nursing: hidden traces of power and resistance. Rev. Latino-Am Enfermagem . [Internet]. 2013 Feb [cited 2017 Nov 02]; 21(1):293-9. Available from: Available from: http://dx.doi.org/10.1590/S0104-11692013000100002
http://dx.doi.org/10.1590/S0104-11692013...
,3131. Tomaschewski BJG, Lunardi VL, Barlem ELD, Ramos AM, Silveira RS, Vargas MAO. How have nurses practiced patient advocacy in the hospital context? - a foucaultian perspective. Texto Contexto Enferm. [Internet]. 2016[cited 2017 Oct 04];25(1):e2560014. Available from: Available from: http://dx.doi.org/10.1590/0104-0707201600002560014
http://dx.doi.org/10.1590/0104-070720160...
in which, culturally, medical hegemony predominates,3737. Amestoy SC, Backes VMS, Trindade LL, Ávila VC, Oliveira AFL, Silva CN. Nurses’ understanding of the exercising of leadership in the hospital environment. Cogitare Enferm. [Internet]. 2014[cited 2017 Nov 18];19(3):475-82. Available from: Available from: http://dx.doi.org/10.5380/ce.v19i3.35006
http://dx.doi.org/10.5380/ce.v19i3.35006...
which challenges and discourages nurses from acting in line with their knowledge, values and beliefs.3131. Tomaschewski BJG, Lunardi VL, Barlem ELD, Ramos AM, Silveira RS, Vargas MAO. How have nurses practiced patient advocacy in the hospital context? - a foucaultian perspective. Texto Contexto Enferm. [Internet]. 2016[cited 2017 Oct 04];25(1):e2560014. Available from: Available from: http://dx.doi.org/10.1590/0104-0707201600002560014
http://dx.doi.org/10.1590/0104-070720160...
While living, the moral suffering that originates from the difficulty/inability to advocate for the patient and influence medical decisions 1313. Barlem ELD, Lunardi VL, Lunardi GL, Tomaschewski-Barlem JG, Silveira RS. Moral distress in everyday nursing: hidden traces of power and resistance. Rev. Latino-Am Enfermagem . [Internet]. 2013 Feb [cited 2017 Nov 02]; 21(1):293-9. Available from: Available from: http://dx.doi.org/10.1590/S0104-11692013000100002
http://dx.doi.org/10.1590/S0104-11692013...
for the sake of humanization, nurses finally coexist with the reflexes of this fact, which is revealed by the lack of quality and safety during childbirth care, favoring the strengthening of interventionist and fragmented practices.1616. Caires TLG, Santos RSO. saber da enfermagem obstétrica e suas contribuições sociais para a autonomia da parturiente. Rev. Enf. Profissional [Internet]. 2014[cited 2017 Nov 14];1(2):422-35. Available from: Available from: http://www.educare.bio.br/wordpress/?p=2437
http://www.educare.bio.br/wordpress/?p=2...

This mode of aggression perpetuates itself as a veiled action, that is, not perceived as such by those involved, who often justify their acts as necessary for the organization and conduct of labor.1515. Aguiar JM, D'oliveira AFPL, Schraiber LB. Violência institucional, autoridade médica e poder nas maternidades sob a ótica dos profissionais de saúde. Cad. Saúde Pública [Internet]. 2013 Nov [cited 2017 Sept 07];29(11):2287-96. Available from: Available from: https://dx.doi.org/10.1590/0102-311x00074912
https://dx.doi.org/10.1590/0102-311x0007...
It should be noted that the professional work model involves dynamic processes, influenced by the socialization and cultural history of the institution.3838. Cardoso MIST, Batista PMF, Graça ABS. A identidade do professor: desafios colocados pela globalização. Rev Bras Educ. [Internet]. 2016[cited 2017 Feb 01];21(65):371-90. Available from: Available from: https://dx.doi.org/10.1590/S1413-24782016216520
https://dx.doi.org/10.1590/S1413-2478201...
These characteristics place them in a social role that is considered hierarchically inferior to the authority of the health professionals, who place themselves as knowledge holders and holders of the childbirth care process. From this construct, professional-user relations marked by obstetric violence emanate,1515. Aguiar JM, D'oliveira AFPL, Schraiber LB. Violência institucional, autoridade médica e poder nas maternidades sob a ótica dos profissionais de saúde. Cad. Saúde Pública [Internet]. 2013 Nov [cited 2017 Sept 07];29(11):2287-96. Available from: Available from: https://dx.doi.org/10.1590/0102-311x00074912
https://dx.doi.org/10.1590/0102-311x0007...
leading professionals who do not share this attitude to moral suffering.1010. Barlem ELD, Lunardi VL, Lunardi GL, Dalmolin GL, Tomaschewski JG. The experience of moral distress in nursing: the nurses' perception. Rev Esc Enferm USP [Internet]. 2012 [cited 2017 Sept 22];46(3):681-8. Available from: Available from: https://dx.doi.org/10.1590/S0080-62342012000300021
https://dx.doi.org/10.1590/S0080-6234201...

As in the results of this study, the literature indicates recurrent violence practices during birth attendance, with predominance of disrespectful relationships, abandonment in the hospital beds, absence of pain management, lack or denial of information for women, presence of the companion, unnecessary interventions and caesareans, among others.1717. Sánchez SB. La violencia obstétrica desde los aportes de la crítica feminista y la biopolítica. Dilemata. [Internet]. 2015[cited 2017 Sept 07];7(18):93-111. Available from: Available from: http://www.dilemata.net/revista/index.php/dilemata/article/view/374
http://www.dilemata.net/revista/index.ph...
,1818. Belli LF. Obstetric violence: another form of Human Rights violation. Revista Redbioética/UNESCO [Internet]. 2013[cited 2017 Oct 02];1(7):25-35. Available from: Available from: http://www.unesco.org.uy/shs/red-bioetica/fileadmin/shs/redbioetica/Revista_7/Art2-BelliR7.pdf
http://www.unesco.org.uy/shs/red-bioetic...
,3939. Santos RCS, Souza NF. Violência institucional obstétrica no Brasil: revisão sistemática. Estação Científica (UNIFAP). [Internet]. 2015[cited 2017 Oct 30];5(1):57-68. Available from: Available from: https://periodicos.unifap.br/index.php/estacao/article/view/1592/rafaelv5n1.pdf
https://periodicos.unifap.br/index.php/e...
Regarding the interpersonal relations marked by disrespect, it should be noted that this, besides generating moral suffering in the professionals,1111. Dalmolin GL, Lunardi VL, Lunardi GL, Barlem ELD, Silveira RSS. Nurses, nursing technicians and assistants: who experiences more moral distress?. Rev Esc Enferm USP [Internet]. 2014 June [cited 2017 Nov 05];48(3):521-9. Available from: Available from: https://dx.doi.org/10.1590/S0080-623420140000300019
https://dx.doi.org/10.1590/S0080-6234201...
it also triggers suffering in the parturients, weakening their autonomy.1919. Barboza LP, Mota, A. Obstetric violence: painful experiences among Brazilian laboring women. Revista Psicologia, Diversidade e Saúde[Internet]. 2016[cited 2017 Nov 12]; 5(1):119-29. Available from: Available from: http://dx.doi.org/10.17267/2317-3394rpds.v5i1.847
http://dx.doi.org/10.17267/2317-3394rpds...

However, justifying acts of violence committed against individuals capable of discerning their bodies and their lives, even if they are involved in a moment of potential fragility, points out to the trivialization of conduct that violates women's rights, causing ethical problems related to these practices are disregarded, making them naturalized and acceptable. This fact warns us on the fragile moral sensitivity of professional performance and on the non-reflection of the subjects about its practice. In this sense, the literature emphasizes the importance of strengthening the knowledge on the moral dimension found in the different actions and omissions,1414. Briese G, Lunardi VL, Azambuja EP, Kerber NPC. Moral distress of community health workers. Cienc Cuid Saude [Internet]. 2015 Abr/Jun [cited 2017 Oct 13];14(2):1035-42. Available from: Available from: https://dx.doi.org/10.4025/cienccuidsaude.v14i2.17696
https://dx.doi.org/10.4025/cienccuidsaud...
as well as the improvement of the competences that aim to improve the moral sensitivity of professionals before the ethical problems present in their work.4040. Huang FF, Yang Q, Zhang J, Khoshnood K, Zhang JP. Chinese nurses’ perceived barriers and facilitators of ethical sensitivity. Nurs Ethics. [Internet]. 2015[cited 2017 Jan 12];22(2):161-281. Available from: Available from: http://journals.sagepub.com/doi/pdf/10.1177/0969733015574925
http://journals.sagepub.com/doi/pdf/10.1...

The deprivation of the exercise of their autonomy, understood as an institutional violence, rooted in the cycle of female oppression,2020. Souza JP, Pileggi-Castro C. On labor and childbirth: the importance of quaternary prevention. Cad. Saúde Pública [Internet]. 2014[cited 2017 Sept 10];30(Suppl 1): S11-S13. Available from: Available from: http://dx.doi.org/10.1590/0102-311XPE02S114
http://dx.doi.org/10.1590/0102-311XPE02S...
is justified by the professionals through arguments that disqualify the woman and place them in a position of ignorance and incapable of deciding about her body and her parturition in a discourse marked by prejudice.1515. Aguiar JM, D'oliveira AFPL, Schraiber LB. Violência institucional, autoridade médica e poder nas maternidades sob a ótica dos profissionais de saúde. Cad. Saúde Pública [Internet]. 2013 Nov [cited 2017 Sept 07];29(11):2287-96. Available from: Available from: https://dx.doi.org/10.1590/0102-311x00074912
https://dx.doi.org/10.1590/0102-311x0007...
This logic gives support to the mechanisms of subordination, keeping them hostage to procedures and medical hegemony,4141. Parto do Princípio - Mulheres em Rede pela Maternidade Ativa. Dossiê da Violência Obstétrica “Parirás com dor”. [Internet]. 2012. [cited 2017 Jan 12]. Available from: Available from: http://www.senado.gov.br/comissoes/documentos/SSCEPI/DOC%20VCM%20367.pdf
http://www.senado.gov.br/comissoes/docum...
which makes the woman an object for professional intervention.2020. Souza JP, Pileggi-Castro C. On labor and childbirth: the importance of quaternary prevention. Cad. Saúde Pública [Internet]. 2014[cited 2017 Sept 10];30(Suppl 1): S11-S13. Available from: Available from: http://dx.doi.org/10.1590/0102-311XPE02S114
http://dx.doi.org/10.1590/0102-311XPE02S...
It should be noted that humanizing includes the stimulation of women's role as a right to be preserved,2121. Camacho KG, Progianti JM. The transformation of nurses’ obstetrical practice in humanized birth care. Rev. Eletr. Enf. [Internet]. 2013[cited 2017 Oct 21];15(3):648-55. Available from: Available from: https://www.revistas.ufg.br/fen/article/view/18588/15490
https://www.revistas.ufg.br/fen/article/...
and that the disregard for users' rights leads to MS occurrence.1010. Barlem ELD, Lunardi VL, Lunardi GL, Dalmolin GL, Tomaschewski JG. The experience of moral distress in nursing: the nurses' perception. Rev Esc Enferm USP [Internet]. 2012 [cited 2017 Sept 22];46(3):681-8. Available from: Available from: https://dx.doi.org/10.1590/S0080-62342012000300021
https://dx.doi.org/10.1590/S0080-6234201...

In order for women to take part in childbirth, it is necessary to create a favorable environment for them, as well as the instrumentalization of women for this action. In this sense, the quality of prenatal care is a criterion sine qua non, because it will provide the basis for the woman to decide on her body, agree or disagree with the procedures recommended during the delivery and childbirth care, and even, on the way of delivery.4242. Askari F, Atarodi A, Torabi S, Moshki M. Exploring women’s personal experiences of giving birth in gonabad city: a qualitative study. Global Journal of Health Science. [Internet]. 2014[cited 2017 Sept 26];6(5):46-54. Available from: Available from: http://dx.doi.org/10.5539/gjhs.v6n5p46
http://dx.doi.org/10.5539/gjhs.v6n5p46...
Moreover, adequate prenatal care has the potential to destabilize inappropriate discourse on safe, convenient, and aseptic cesarean culture and the cultural discourse of normal birth that involves risks is painful and time-consuming,3333. Diniz CSG. Violência no parto vende cesárea. [internet] 2013 [cited 2017 June 11]; Available from: Available from: https://apublica.org/2013/03/violencia-parto-vende-cesarea-diz-pesquisadora-2/
https://apublica.org/2013/03/violencia-p...
that the dissemination of scientific knowledge and strategies, programs and public policies of health directed towards the puerperal pregnancy cycle are shown to be antagonistic.

Regarding the way of delivery, it is emphasized that the cesarean surgery indication is predominantly relative and not based on scientific evidence,2020. Souza JP, Pileggi-Castro C. On labor and childbirth: the importance of quaternary prevention. Cad. Saúde Pública [Internet]. 2014[cited 2017 Sept 10];30(Suppl 1): S11-S13. Available from: Available from: http://dx.doi.org/10.1590/0102-311XPE02S114
http://dx.doi.org/10.1590/0102-311XPE02S...
which constitutes obstetric violence, especially when the surgical act is performed against the desire of the woman.4343. Salgado HO, Niy DY, Diniz CSG. Groggy and with tied hands: the first contact with the newborn according to women that had an unwanted C-section. Journal of Human Growth and Development. [Internet]. 2013[cited 2017 June 19];23(2):190-7. Available from: Available from: http://www.revistas.usp.br/jhgd/article/viewFile/61298/64236
http://www.revistas.usp.br/jhgd/article/...
The choice on cesarean surgery is justified mainly by the personal desires or preferences of professionals, especially physicians2020. Souza JP, Pileggi-Castro C. On labor and childbirth: the importance of quaternary prevention. Cad. Saúde Pública [Internet]. 2014[cited 2017 Sept 10];30(Suppl 1): S11-S13. Available from: Available from: http://dx.doi.org/10.1590/0102-311XPE02S114
http://dx.doi.org/10.1590/0102-311XPE02S...
,4444. Teodoro Jr. L, Steffani JA, Bonamigo EL. Escolha da via de parto: expectativa de gestantes e obstetras. Rev Bioét. [Internet]. Dez 2013[cited 2017 June 19];21(3):509-7. Available from: Available from: http://dx.doi.org/10.1590/S1983-80422013000300015
http://dx.doi.org/10.1590/S1983-80422013...
who do not always consider the knowledge obtained in scientific investigations on the effectiveness and risks of interventional actions and surgical delivery,3232. Biondi HS, Pinho EC, Kirschhof ALC, Rocha LP, Kerber NPC. Cargas de Trabalho e as inter-relações com o Programa de Humanização do Pré-Natal e Nascimento. Cog Enf [Internet]. 2018[cited 2018 Sept 23];23(3):e52801. Available from: Available from: https://dx.doi.org/10.5380/ce.v23i3.52801
https://dx.doi.org/10.5380/ce.v23i3.5280...
as well as the desires of women for cesarean surgery.2020. Souza JP, Pileggi-Castro C. On labor and childbirth: the importance of quaternary prevention. Cad. Saúde Pública [Internet]. 2014[cited 2017 Sept 10];30(Suppl 1): S11-S13. Available from: Available from: http://dx.doi.org/10.1590/0102-311XPE02S114
http://dx.doi.org/10.1590/0102-311XPE02S...
,4444. Teodoro Jr. L, Steffani JA, Bonamigo EL. Escolha da via de parto: expectativa de gestantes e obstetras. Rev Bioét. [Internet]. Dez 2013[cited 2017 June 19];21(3):509-7. Available from: Available from: http://dx.doi.org/10.1590/S1983-80422013000300015
http://dx.doi.org/10.1590/S1983-80422013...

The option of the medical team for cesarean section is related to the fact that these professionals have a significant part of the technical responsibility for the delivery management, leading to a defensive attitude stemming from the fear of being penalized. The fear of being negligent may interfere with the indication of the way of delivery and expose the mother-child binomial to the risks of an unnecessary cesarean surgery,4545. Cury L, Paula FJ. Profile analysis of litigation in obstetrics and impact of the expert report on judicial decisions. Saúde, Ética & Justiça [Internet]. 2013 [cited 2017 Oct 11];18(1):110-5. Available from: Available from: http://dx.doi.org/10.11606/issn.2317-2770.v18i1p110-115
http://dx.doi.org/10.11606/issn.2317-277...
opposing the current logic that aims to reduce the electivity of this procedure without clinical criteria.2121. Camacho KG, Progianti JM. The transformation of nurses’ obstetrical practice in humanized birth care. Rev. Eletr. Enf. [Internet]. 2013[cited 2017 Oct 21];15(3):648-55. Available from: Available from: https://www.revistas.ufg.br/fen/article/view/18588/15490
https://www.revistas.ufg.br/fen/article/...

As for women, the scientific literature reveals that their expectation in relation to childbirth is based on interventionist assistance, which became naturalized 2222. D’Orsi E, Brüggemann OM, Diniz CSG, Aguiar JM, Gusman CR, Torres JÁ, et al. Social inequalities and women's satisfaction with childbirth care in Brazil: a national hospital-based survey. Cad. Saúde Pública [Internet]. 2014[cited 2017 Sept 20]; 30(Suppl 1):S154-S168. Available from: Available from: http://dx.doi.org/10.1590/0102-311X00087813
http://dx.doi.org/10.1590/0102-311X00087...
and sometimes sought, since there is a growing discouragement and refusal of normal delivery due to the recurrent associations of this way of delivery with the presence of obstetric violence practices, with the predominance of pain and suffering, the creation of a depersonalized environment , solitary and dissatisfaction for women and companion.88. Sanfelice CFO, Abbud FSF, Pregnolatto OS, Silva MG, Shimo AKK. From institutionalized birth to home birth. [Internet]. 2014[cited 2017 Nov 06];15(2):362-70. Available from: Available from: http://www.revistarene.ufc.br/revista/index.php/revista/article/viewFile/1561/pdf
http://www.revistarene.ufc.br/revista/in...
,4343. Salgado HO, Niy DY, Diniz CSG. Groggy and with tied hands: the first contact with the newborn according to women that had an unwanted C-section. Journal of Human Growth and Development. [Internet]. 2013[cited 2017 June 19];23(2):190-7. Available from: Available from: http://www.revistas.usp.br/jhgd/article/viewFile/61298/64236
http://www.revistas.usp.br/jhgd/article/...
It should be noted that women are exposed to the routines and culture of the hospital, leading them to cesarean gradually and through indications that are sometimes so subtle and inadequate that they appear to be a woman's choice, who is already exhausted, agrees with the suggestion of the health professional to perform the surgery.4646. Leal MC, Pereira APE, Domingues RMSM, Filha MMT, Dias MAB, Nakamura-Pereira M, et al. Obstetric interventions during labor and childbirth in Brazilian low-risk women. Cad. Saúde Pública [Internet]. 2014[cited 2017 Nov 02];30(Suppl 1):S17-S32. Available from: Available from: http://dx.doi.org/10.1590/0102-311X00151513
http://dx.doi.org/10.1590/0102-311X00151...

The reduction in interventionist practices and obstetric violence acts is pointed out as one of the consequences from the presence of the companion.2323. Brüggemann OM, Koettker JG, Velho MB, Monguilhott JJC, Monticelli M. Satisfaction of companions with the experience of supporting the parturient at a university hospital. Texto Contexto Enferm [Internet]. 2015 Sept [cited 2017 Sept 18];24(3):686-96. Available from: Available from: http://dx.doi.org/10.1590/0104-07072015004220014
http://dx.doi.org/10.1590/0104-070720150...
Women with companions during the PPP, act guaranteed by Law No. 11,108, from the year 2005,4747. Brasil. Lei n. 11.108. de 7 de abril de 2005. Altera a Lei n. 8.080, de 19 de setembro de 1990: dispões assim sobre a garantia às parturientes o direito à presença de acompanhante durante o trabalho de parto, parto e pós-parto imediato, no âmbito do Sistema Único de Saúde - SUS. Diário Oficial da União da República Federativa do Brasil, 8 abr 2005. Seção 1:1. are more respected and have more participation in decisions about the parturition process.2222. D’Orsi E, Brüggemann OM, Diniz CSG, Aguiar JM, Gusman CR, Torres JÁ, et al. Social inequalities and women's satisfaction with childbirth care in Brazil: a national hospital-based survey. Cad. Saúde Pública [Internet]. 2014[cited 2017 Sept 20]; 30(Suppl 1):S154-S168. Available from: Available from: http://dx.doi.org/10.1590/0102-311X00087813
http://dx.doi.org/10.1590/0102-311X00087...

In addition, they have as a consequence more security and comfort, leaving them more empowered, calm and strengthened to give birth, which helps to reduce labor time and painful sensations, increasing privacy, reflecting positively in the Apgar of the 5th minute in the newborn's life and, finally, their satisfaction with the experience.2323. Brüggemann OM, Koettker JG, Velho MB, Monguilhott JJC, Monticelli M. Satisfaction of companions with the experience of supporting the parturient at a university hospital. Texto Contexto Enferm [Internet]. 2015 Sept [cited 2017 Sept 18];24(3):686-96. Available from: Available from: http://dx.doi.org/10.1590/0104-07072015004220014
http://dx.doi.org/10.1590/0104-070720150...
However, there is no unanimity in the findings of the literature on the fact, because the presence of the companion was not always able to totally inhibit the attitudes of the professionals that characterize verbal, physical and psychological violence.2424. Batista BD, Bruggemann OM, Juges CF, Velho MB, Costa R. Factors associated with the birth companion’s satisfaction with the care provided to the parturient woman. Cogitare Enferm. [Internet]. 2017[cited 2017 Nov 07];(22)3:e51355. Available from: Available from: http://dx.doi.org/10.5380/ce.v22i3.51355
http://dx.doi.org/10.5380/ce.v22i3.51355...
Therefore, in order to achieve good results with the presence of the companion, it is necessary that it be effectively welcomed and recognized as an active subject, who needs to be oriented, prepared and encouraged to participate in the PDP.33. Ministério da Saúde (BR). Atenção à saúde do recém-nascido: guia para os profissionais de saúde. 2th ed. Brasília(BR): MS; 2014.

The presence of the companion is not always welcomed, and the professionals with more time of service seem to be the most resistant to this practice, because they consider that it disrupts the team, leaving the insertion of this dependent related with the medical authorization.4848. Brüggemann OM, Ebsen ES, Oliveira ME, Gorayeb MK, Ebele RR. Reasons which lead the health services not to allow the presence of the birth companion: nurses' discourses. Texto contexto - enferm. [Internet]. 2014June [cited 2017 Nov 18];23(2):270-7. Available from: Available from: http://dx.doi.org/10.1590/0104-07072014002860013
http://dx.doi.org/10.1590/0104-070720140...
The justifications for not allowing the presence of the companion are diversified, crossing aspects of gender (when the companion is male),77.Ministério da Saúde (BR). Humanização do parto e do nascimento. Brasília(BR): MS ;2014. inadequate physical structure,77.Ministério da Saúde (BR). Humanização do parto e do nascimento. Brasília(BR): MS ;2014.,4848. Brüggemann OM, Ebsen ES, Oliveira ME, Gorayeb MK, Ebele RR. Reasons which lead the health services not to allow the presence of the birth companion: nurses' discourses. Texto contexto - enferm. [Internet]. 2014June [cited 2017 Nov 18];23(2):270-7. Available from: Available from: http://dx.doi.org/10.1590/0104-07072014002860013
http://dx.doi.org/10.1590/0104-070720140...
the lack of staff to provide appropriate care for pregnant women and companions at the same time, the limited number of indoor and surgical clothing, among others.4848. Brüggemann OM, Ebsen ES, Oliveira ME, Gorayeb MK, Ebele RR. Reasons which lead the health services not to allow the presence of the birth companion: nurses' discourses. Texto contexto - enferm. [Internet]. 2014June [cited 2017 Nov 18];23(2):270-7. Available from: Available from: http://dx.doi.org/10.1590/0104-07072014002860013
http://dx.doi.org/10.1590/0104-070720140...

Adding to those there is the fact that most of the companions ignore, that their presence is the woman's right,, evidencing that this information is little divulged by the health services.4949. Frutuoso LD, Brüggemann OM. Parturient women’s companions’ knowledge of Law 11.108/2005 and their experience with the woman in the obstetric Center. Texto Contexto Enferm. [Internet]. 2013Dec [cited 2017 Oct 18];22(4):909-17. Available from: Available from: http://dx.doi.org/10.1590/S0104-07072013000400006
http://dx.doi.org/10.1590/S0104-07072013...
This context generates moral suffering in nurses, who are inserted in an organization of work that prevents the participation of the companion, especially when their advocacy actions are not able to change this paradigm, leading to the non-fulfillment of all the advantages that the insertion of this agent could lead to the parturition process.

The submitted frame of disrespect to the parturient, through vertically interpersonal relations, rights restriction, autonomy and participation in the decision-making processes, and the perpetuation of interventionist practices seem to be associated to the lack of assistance protocols in the services, which leads to the lack of behavior uniformity. The literature reveals that there is great variation in the care practices to the delivery, showing intense fragility in the behaviors, which are not based on scientific evidence,5050. Declercq E. Is medical intervention in childbirth inevitable in Brazil?. Cad. Saúde Pública [Internet]. 2014[cited 2017 Nov 02];30(Suppl 1):S39-S40. Available from: Available from: https://dx.doi.org/10.1590/0102-311XCO05S114
https://dx.doi.org/10.1590/0102-311XCO05...
causing the care to not being focused on the dynamics of the woman's body, but rather focusing on the decision of the doctor.4646. Leal MC, Pereira APE, Domingues RMSM, Filha MMT, Dias MAB, Nakamura-Pereira M, et al. Obstetric interventions during labor and childbirth in Brazilian low-risk women. Cad. Saúde Pública [Internet]. 2014[cited 2017 Nov 02];30(Suppl 1):S17-S32. Available from: Available from: http://dx.doi.org/10.1590/0102-311X00151513
http://dx.doi.org/10.1590/0102-311X00151...

Witnessing the submission of the parturient to interventionism, to the isolation and fragmentation of care,5151. Hilana DD, Rodrigues DP, Guerreiro EM, Guedes MVC, Lago PN, Mesquita NS. The contribution of the companion to the humanization of delivery and birth: perceptions of puerperal women. Esc. Anna Nery [Internet]. 2014 June [cited 2017 Oct 18];18(2):262-9. Available from: Available from: http://dx.doi.org/10.5935/1414-8145.20140038
http://dx.doi.org/10.5935/1414-8145.2014...
due to the lack of care protocols that are consonant with the childbirth humanizing policies, leads the nurse to the experience of moral suffering. It is important to emphasize the importance of advocating for work organization qualification,3131. Tomaschewski BJG, Lunardi VL, Barlem ELD, Ramos AM, Silveira RS, Vargas MAO. How have nurses practiced patient advocacy in the hospital context? - a foucaultian perspective. Texto Contexto Enferm. [Internet]. 2016[cited 2017 Oct 04];25(1):e2560014. Available from: Available from: http://dx.doi.org/10.1590/0104-0707201600002560014
http://dx.doi.org/10.1590/0104-070720160...
through implementing care protocols aimed at healthcare humanization.

One understands as a limitation of the study the fact that it has been performed in just two hospitals, which represent a small universe in the national reality, and also, because for using data from an interview script that does not explicitly address questions about moral suffering, a fact that evokes more complete investigations. It should be noted that the participants were generalist nurses and that the non-training in the obstetrical specialty becomes an impediment to for determining some obstetric behaviors during the childbirth by these professionals, being this aspect collaborative with regard to their lack of autonomy, which constitutes a limitation of the study.

CONCLUSION

This study allowed us to know the situations present in the work of nurses working in maternities and OC that may lead to moral suffering, revealing that the activities attributed to them supplant the capacities to perform them, leading them to prioritize some activities to the detriment of others. In this context, nurses tend to prioritize administrative and managerial activities, on which they are charged by institutions, failing to take part directly in the care activities. This aspect is potentiated when the number of professionals is inadequate.

Conflicting interpersonal relationships and asymmetrical power relations create an atmosphere of toleration of nurse autonomy, preventing them from acting in harmony with humanization ideals and with their moral knowledge and values, with a consequent restriction of their actions in care and development of humanizing practices.

Considering the size of the issue and the investment of the Ministry of Health to qualify the nurses in the obstetric area, aiming to increase their participation in childbirth, it is suggested to develop new researches with generalist nurses and obstetricians, in order to seek alternatives so that these can act and advocate in accordance with their moral knowledge and values, in an autonomous and empowered way, in order to provide decent and safe childbirth care, and an environment that respects women and their autonomy.

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NOTES

  • ORIGIN OF THE ARTICLE

    Article extracted from the thesis - Interrelationships between Workloads found in the Nurse Work Process and the implementation of the National Program of Humanization in Prenatal and Birth, presented to Programa de Pós-Graduação em Enfermagem, Universidade Federal do Rio Grande, in 2016.
  • ETHICS COMMITTEE IN RESEARCH

    Approved by the Research Ethics Committee of the Universidade Federal do Rio Grande (46/2015) and Associação de Caridade Santa Casa do Rio Grande (029/2015) and Certificado de Apresentação para Apreciação Ética 46806915.9.0000.5324

Publication Dates

  • Publication in this collection
    15 July 2019
  • Date of issue
    2019

History

  • Received
    26 Feb 2018
  • Accepted
    23 Oct 2018
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