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Pain Perception Before Endodontic Treatment: from Primary Care to Specialized Care

Abstract

Objective:

To analyze patients’ pain perception requiring endodontic treatment referred to a Dental Specialties Center.

Material and Methods:

Data was collected through a self-administered questionnaire for patients about their experience of pain and another for endodontists about the treatment performed. The results were analyzed descriptively using Pearson’s Chi-square test and Fisher’s Exact test, with Bonferroni correction (p≤0.05).

Results:

The median age of the patients was 39 years, and 71.1% were female. The median waiting time for treatment was five months. Pain was reported by 75.2% of patients, occurred more than one month earlier (63.6%), with moderate/severe intensity (66.9%), and most patients sought emergency treatment more than once (79.1%). In addition, pain was associated with sex (female; p=0.008); moderate/severe intensity (p<0.001); the number of times that patient had to go to the dentist because of the tooth treatment (twice or more; p=0.002); and type of tooth treated (posterior tooth; p=0.002).

Conclusion:

Severe pain episodes resulted in a repeated search for emergency services, which may overload the primary care service, especially if the waiting time for endodontic treatment is long.

Keywords:
Toothache; Secondary Care; Endodontics

Introduction

The Brazilian Unified Health System (SUS, in Portuguese) was created in 1988 with the Federal Constitution and guaranteed all Brazilians the right to health and universal access to health services [1][1] Brasil. Lei nº. 8.080 de Setembro 19, 1990. Dispõe sobre as condições para a promoção, proteção e recuperação da saúde, a organização e o funcionamento dos serviços correspondentes e dá outras providências. Available from: http://www.planalto.gov.br/ccivil_03/leis/l8080.htm. [Accessed on Jan 25, 2017]. [In Portuguese].
http://www.planalto.gov.br/ccivil_03/lei...
. In 1994, the comprehensive health care model for the population was reorganized through the Family Health Program, later called Family Health Strategy (FHS). The entire structure of health care was remodeled in levels of care (primary, secondary, and tertiary), with Primary Health Care (PHC) as the user’s gateway to the health system [2][2] Azevedo ALM, Costa AM. The narrow entrance door of Brazil's National Health System (SUS): an evaluation of accessibility in the Family Health Strategy. Interface Comun Saúde Educ 2010; 14(35):797-810. https://doi.org/10.1590/S1414-32832010005000029
https://doi.org/10.1590/S1414-3283201000...
.

The inclusion of the Oral Health Teams in the FHS occurred only in 2000 to plan oral health actions based on territorialization, guided by social determinants and epidemiological needs of the population [3][3] Junqueira SR, Pannuti CM, Rode SM. Oral health in Brazil – part l: public oral health policies. Braz Oral Res 2008; 22(1):8-17. https://doi.org/10.1590/S1806-83242008000500003
https://doi.org/10.1590/S1806-8324200800...
. An epidemiological survey of the oral health of the Brazilian population was conducted in 2003, which evidenced the need to restructure the offer of oral health services to provide specialized services appropriate to the reality of the epidemiological profile of Brazilians [4][4] Brasil. Ministério da Saúde. Secretaria de Atenção à Saúde. Departamento de Atenção Básica. Coordenação Nacional de Saúde Bucal. Diretrizes da Política Nacional de Saúde Bucal. Projeto SB Brasil 2003 Condições de saúde bucal da população brasileira 2002-2003: resultados principais. 2004. Available from: http://bvsms.saude.gov.br/bvs/publicacoes/condicoes_saude_bucal.pdf. [Accessed on March 27, 2019]. [In Portuguese].
http://bvsms.saude.gov.br/bvs/publicacoe...
. Then, the National Oral Health Policy was implemented in 2004. Dental Specialties Centers (DSCs) were created as a reference for PHC units, integrated into the local-regional planning process, offering, minimally, the specialties of endodontics, periodontics, minor oral surgery, oral diagnosis with emphasis on diagnosis and detection of oral cancer, and care for patients with special needs [5[5] Brasil. Ministério da Saúde. Secretaria de Atenção à Saúde. Departamento de Atenção Básica. Coordenação Nacional de Saúde Bucal. Diretrizes da Política Nacional de Saúde Bucal. 2004. Available from: http://189.28.128.100/dab/docs/publicacoes/geral/diretrizes_da_politica_nacional_de_saude_bucal.pdf. [Accessed on March 27, 2019]. [In Portuguese].
http://189.28.128.100/dab/docs/publicaco...
,6[6] Brasil. Ministério da Saúde. Secretaria de Atenção à Saúde. Departamento de Atenção Básica. Coordenação Nacional de Saúde Bucal. Portaria n. 599/GM de 23 de março de 2006. Define a Implantação de Especialidades Odontológicas (CEOs) e de Laboratórios Regionais de Próteses Dentárias (LRPDs) e estabelecer critérios, normas e requisitos para seu credenciamento. 2006. Available from: http://bvsms.saude.gov.br/bvs/saudelegis/gm/2006/prt0599_23_03_2006.html. [Accessed on March 27, 2019]. [In Portuguese].
http://bvsms.saude.gov.br/bvs/saudelegis...
].

Emergency care is performed in PHC and is associated with pain most of the time [7[7] Martins EP, Oliveira OR, Bezerra SRS, Dourado AT. Epidemiological study of dental emergencies of the FOP/UPE. RFO UFP 2014; 19(3):316-22. https://doi.org/10.5335/rfo.v19i3.4014
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, 8[8] Silva CHV, Araújo ACS, Fernandes RSM, Alves KA, Pelinca RN, Dias YC. Perfil do serviço de pronto atendimento odontológico da Universidade Federal de Pernambuco. Odontol Clin-Cient 2009; 8(3):229-35. https://doi.org/10.7308/aodontol/2012.48.4.08 [In Portuguese].
https://doi.org/10.7308/aodontol/2012.48...
, 9[9] Flumignan JDP, Sampaio Neto LF. Dental care in emergency units: characterization of demand. Rev Bras Odontol 2014; 71(2):124-9.]. Dental caries in the initial stages produces vascular alterations due to the inflammatory process generated in the pulp tissue. The evolution of this process, combined with contamination by microorganisms, promotes irreversible alterations in the pulp tissue, resulting in the need for endodontic treatment [10][10] Estrela C, Guedes OA, Silva JA, Leles CR, Estrela CRA, Pércora JD. Diagnostic and clinical factors associated with pulpal and periapical pain. Braz Dent J 2011; 22(4):306-11. https://doi.org/10.1590/S0103-64402011000400008
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.

Belo Horizonte, capital of Minas Gerais state (MG), Brazil, has a territory of 331,401 km2, 2,375,151 inhabitants, and a Municipal Human Development Index of 0.810 [11][11] Brasil. Instituto Brasileiro de Geografia e Estatística. 2010. Available from: https://cidades.ibge.gov.br. [Accessed on June 06, 2021]. [In Portuguese].
https://cidades.ibge.gov.br....
. It is divided into nine administrative regions for management and planning: Venda Nova, Pampulha, Noroeste, Oeste, Barreiro, Norte, Nordeste, Leste, Centro-Sul. It has 3 DSCs; the DSC Centro Sul, DSC Barreiro, and DSC Venda Nova [12][12] Belo Horizonte. Secretaria Municipal de Saúde de Belo Horizonte (SMS-BH). Sistema de Regulação - Saúde Bucal (SISREG). 2014. Available from: https://file:///C:/Users/Windows%207/Downloads/SISREG_prioridades_saudebucal__2012.pdf. [Accessed on March 27, 2019]. [In Portuguese].
https://file:///C:/Users/Windows%207/Dow...
.

In Belo Horizonte, patients who need specialized care are registered at the Regulation System (SISREG) - Oral Health. SISREG is an online program where appointments are scheduled by the Basic Health Unit (BHU) for the DSCs. The BHU performs procedures like removing decayed tissue, coronary access, intracoronary medication, and coronary sealing as an emergency treatment for teeth requiring endodontic treatment. After the emergency treatment, the patient is referred to specialized care at the DSC and waits for a vacancy. SISREG follows a classification of procedures per the situation of each case. The Municipal Health Secretary of Belo Horizonte defines priority criteria for the provision of the vacancy. Concerning the endodontics specialty, the need for treatment/retreatment of incisors, canines, and premolars and treatment/retreatment of molars is considered a high priority when there is no tooth loss in the arch in question to avoid the indication of a prosthesis. Molars that support an existing partial denture and are the last option to maintain the occlusion vertical dimension are medium priority. Molars that show extensive coronal destruction by caries or periodontal disease presenting mobility, third molars that do not support an existing prosthesis, and permanent first molars with incomplete rhizogenesis are contraindicated for endodontic treatment. Once the endodontic treatment is completed at the DSC, teeth that can be restored directly are referred for restoration to the BHU, and teeth requiring indirect restorations are referred for specialized treatment at the DSC [12][12] Belo Horizonte. Secretaria Municipal de Saúde de Belo Horizonte (SMS-BH). Sistema de Regulação - Saúde Bucal (SISREG). 2014. Available from: https://file:///C:/Users/Windows%207/Downloads/SISREG_prioridades_saudebucal__2012.pdf. [Accessed on March 27, 2019]. [In Portuguese].
https://file:///C:/Users/Windows%207/Dow...
.

Understanding the factors associated with pain in teeth that need endodontic treatment can outline strategies to improve the health service in addressing this problem. Thus, this study aimed to evaluate the factors associated with the pain perception in patients needing endodontic treatment from their referral from PHC to specialized care at the DSC Centro Sul of Belo Horizonte, Minas Gerais, Brazil. Furthermore, this study hypothesized that pain perception before endodontic treatment leads patients to repeatedly seek emergency services in PHC.

Material and Methods

Ethical Clearance

This study was approved by the Research Ethics Committees of the Universidade Federal de Minas Gerais (UFMG) and the Municipal Health Secretary of Belo Horizonte (CAAE 54213816.1.3001.5140).

Study Design and Data Collection

This cross-sectional, quantitative study was conducted at the DSC of Centro Sul region of Belo Horizonte, MG, Brazil. This DSC was chosen because it is the largest and oldest of Belo Horizonte and facilitates data collection due to the concentration of data in a single location.

Participants in this study were patients referred for endodontic treatment at the DSC Centro Sul, aged 18 years or older, present on the SISREG list, and who agreed to participate in the study. The endodontists who attended the respective patients also participated. The population over 18 years old was chosen because, according to the last national oral health survey [13][13] Brasil. Ministério da Saúde. SB Brasil 2010. Pesquisa Nacional de Saúde Bucal. Resultados Principais. 2012. Available from: http://bvsms.saude.gov.br/bvs/publicacoes/pesquisa_nacional_saude_bucal.pdf. [Accessed on March 15, 2021]. [In Portuguese].
http://bvsms.saude.gov.br/bvs/publicacoe...
, adults (35-44 years old) were those who reported the highest prevalence of toothache in the last six months (27.5%), with 49.7% with pain classified as grades 4 and 5. Moreover, this population has 3.2 times more endodontic needs than adolescents (15-19 years) [13][13] Brasil. Ministério da Saúde. SB Brasil 2010. Pesquisa Nacional de Saúde Bucal. Resultados Principais. 2012. Available from: http://bvsms.saude.gov.br/bvs/publicacoes/pesquisa_nacional_saude_bucal.pdf. [Accessed on March 15, 2021]. [In Portuguese].
http://bvsms.saude.gov.br/bvs/publicacoe...
.

This was a convenience and not a probabilistic sample. The sample calculation guided an adequate number of cases for the study. Estimating proportions was used with a prevalence of endodontic treatment need of 50%, confidence level and precision of 5%, resulting in a minimum sample of 384 patients. Data were collected from May to November 2016.

All patients and endodontists who participated in the study were invited and clarified about the research objectives and guaranteed the preservation of their identities. Data were collected from patients by a self-applied questionnaire with questions about pain perception before endodontic treatment and the waiting time for endodontic treatment. The endodontists answered a questionnaire about the endodontic treatment performed. The dependent variable was the pain perception before the tooth being treated endodontically (yes or no).

The independent variables collected by the endodontists were: sex (female, male), type of tooth treated (anterior, posterior, and anterior and posterior), and date of referral for endodontic treatment by the PHC, per the referral guide. The independent variables collected in the patients’ questionnaires were when felt pain (less than a month earlier or more than a month earlier), pain intensity (weak, moderate/severe), number of times required to go to the dentist because of painful symptoms (once, twice or more), and waiting time perception to start endodontic treatment after referral by the PHC (short, reasonable or long).

Information was also collected regarding the patient’s age, the reason for being at the DSC endodontic clinic (tooth treatment/retreatment, referral, financial issue, felt pain, others), the number of teeth treated endodontically (one, two, three, or more) and where the patient intends to restore the endodontically treated tooth (public service or private service).

Pilot Study

A pilot study was conducted with five endodontists from the DSC Centro-Sul to evaluate their understanding of the data to be collected. Doubtful questions were reformulated for the main study. These endodontists participated in the main study. Eleven patients participated in the pilot study to test the questionnaire and identify questions that were difficult to understand. Unclear questions were re-worded for the final study. These patients did not participate in the main study.

Data Analysis

The results were analyzed descriptively using the Statistical Package for Social Sciences – SPSS version 22.0 (IBM Corp., Armonk, NY, USA). Quantitative data’s normality was analyzed by the Kolmogorov-Smirnov test and data that did not present a normal distribution (p<0.001) were described by median and percentiles. Categorical data were analyzed through frequency. Associations were assessed by a bivariate analysis using Pearson’s Chi-square test and Fisher’s Exact test, with Bonferroni correction, with a 95% confidence level and, consequently, a 5% significance probability (p≤0.05).

Results

A total of 387 questionnaires from patients of the DSC Centro Sul in Belo Horizonte were collected during the study by ten endodontists working in that service.

The median age of patients was 39 years (P25%=30, P75%=50), and most were female (71.1%). The main reason for being at the clinic was tooth treatment/retreatment (76.8%). Regarding the number of teeth treated, most patients had only one tooth treated (86.6%). Of the total number of teeth treated, 74.4% were exclusively posterior teeth. The pain was reported by 75.2% of the patients, occurring more than one month earlier in 63.6% of the cases, and in intensity considered moderate/severe by 66.9%. The patients interviewed revealed they searched for treatment more than once because of painful symptoms in the tooth to be treated (79.1%). The waiting time to start endodontic treatment was considered long by 46.0% of patients. Concerning restorative treatment after endodontic treatment, 98.7% reported that they would restore them at a public service (Table 1).

Table 1
Descriptive analysis of patients and teeth submitted to endodontic treatment at the DSC Centro Sul.

The median waiting time for endodontic treatment, according to the patient perception, was 4.0 months (P25%=0, P75%=24) and 5.0 months (P25%=0, P75%=55) according to the PHC referral and treatment initiation at the DSC (data from endodontists’ questionaries).

The pain was associated with sex, being more reported by women (p=0.008); the tooth treated type, patients who treated exclusively posterior teeth were the ones who most reported pain (p=0.002), intensity moderate to severe (p<0.001), and the number of times that patient needed to go to the dentist because of the tooth to be treated endodontically (twice or more; p=0.002) (Table 2).

Table 2
Analysis of the associations between the dependent and independent variables.

Discussion

Most patients who participated in this study reported pain in the tooth to be treated endodontically. The hypothesis of the study that pain perception before endodontic treatment leads patients to seek emergency services in PHC repeatedly was confirmed. The sample was mainly composed of young adult and female patients. These results are similar to other studies evaluating the profile of users of public health services in the country [14[14] Souza LF, Chaves SCL. The brazilian dental health policy: accessibility, offering and utilization of public specialized dental care in a city at Bahia, Brazil. Rev Baiana Saúde Pública 2010; 34(20):371-87. https://doi.org/10.5123/S1679-49742019000100016
https://doi.org/10.5123/S1679-4974201900...
, 15[15] Silva ZP, Ribeiro MCSA, Barata RB, Almeida MF. Socio-demographic profile and utilization patterns of the public healthcare system (SUS), 2003- 2008. Cienc Saude Coletiva 2011; 16(9):3807-16. https://doi.org/10.1590/S1413-81232011001000016
https://doi.org/10.1590/S1413-8123201100...
, 16[16] Pinto R.S, Matos DL, Loyola Filho A. Characteristics associated with the use of dental services by the adult Brazilian population. Cienc Saude Coletiva 2012; 17(2):531-44. https://doi.org/10.1590/S1413-81232012000200026
https://doi.org/10.1590/S1413-8123201200...
, 17[17] Guibu IA, Moraes JC, Guerra Júnior AA, Costa EA, Acurcio AF, Costa SK, et al. Main characteristics of patients of primary health care services in Brazil. Rev Saude Publica 2017; 51(Supl 2):17s. https://doi.org/10.11606/s1518-8787.2017051007070
https://doi.org/10.11606/s1518-8787.2017...
, 18[18] Pinto RS, Abreu MHNG, Vargas AMD. Comparing adult users of public and private dental services in the state of Minas Gerais, Brazil. BMC Oral Health 2014; 14:100.].

The pain perception before endodontic treatment associated with females can be explained by cultural and biological issues. Women’s greater demand for public services is primarily explained by the greater care with health and approach to health services through specific government programs for women, such as breast cancer prevention, cervical cancer, and prenatal care [19][19] Bertoldi AD, Barros AJD, Hallal PC, Lima RC. Drug utilization in adults: prevalence and individuals determinants. Rev Saude Publica 2004; 38(2):228-38. https://doi.org/10.1590/S0034-89102004000200012
https://doi.org/10.1590/S0034-8910200400...
. The low demand of men for health services can be explained by cultural issues that hamper self-care practices, besides the fear of finding severe diseases. Also, health services cannot absorb the male demand, and public health campaigns do not approach this segment with the same intensity as the female public [20][20] Gomes R, Nascimento EF, Araújo FC. Why do men use health services less than women? Explanations by men with low versus higher education. Cad Saude Publica 2016; 23(3):565-74. https://doi.org/10.1590/S0102-311X2007000300015
https://doi.org/10.1590/S0102-311X200700...
. Pain perception is influenced by complex interactions between biological variables (hormonal, genetics, variations in the Central Nervous System) and psychosocial variables (depression, anxiety, culture, expectations of sex role, and importance given to pain) [21][21] Palmeira CCA, Ashmawi HA, Posso IP. Sex and pain perception and analgesia. Rev Bras Anestesiol 2011; 61(6):814-28. https://doi.org/10.1590/S0034-70942011000600014
https://doi.org/10.1590/S0034-7094201100...
. There are substantial differences in these variables between individuals and sexes. Pain is reported more among female patients [22[22] Edwards RR, Filligim RB, Yamauchi S, Sigurdsson A, Bunting S, Mohorn SG, et al. Effects of gender and acute dental pain on thermal pain responses. Clin J Pain 1999; 15(3):233-7. https://doi.org/10.1097/00002508-199909000-00011
https://doi.org/10.1097/00002508-1999090...
,23[23] Aranha RLB, Pinto RS, Nogueira MHHG, Martins RC. Factors associated with toothache among Brazilian adults: a multilevel analysis. Braz Oral Res; 2020 34:e36. https://doi.org/10.1590/1807-3107bor-2020.vol34.0036
https://doi.org/10.1590/1807-3107bor-202...
]. This higher reporting of pain by females may be linked to non-reporting by male patients. Social and cultural issues linked to a hegemonic model of masculinity still exert much influence on how men deal with pain [20][20] Gomes R, Nascimento EF, Araújo FC. Why do men use health services less than women? Explanations by men with low versus higher education. Cad Saude Publica 2016; 23(3):565-74. https://doi.org/10.1590/S0102-311X2007000300015
https://doi.org/10.1590/S0102-311X200700...
. It is noteworthy that besides sex, other variables such as skin color, income, oral health conditions, and contextual factors have been associated with the report of toothache in the adult population [23][23] Aranha RLB, Pinto RS, Nogueira MHHG, Martins RC. Factors associated with toothache among Brazilian adults: a multilevel analysis. Braz Oral Res; 2020 34:e36. https://doi.org/10.1590/1807-3107bor-2020.vol34.0036
https://doi.org/10.1590/1807-3107bor-202...
.

It was observed that most patients knew what type of treatment they would undergo, indicating adequate guidance from the health professional or PHC management. However, many patients do not understand the nature of the endodontic treatment because it is performed using a rubber dam isolation device and is not visible to the patient’s eyes. Therefore, they rely only on the professional’s explanation of what is being done and how the treatment is conducted. Thus, adequate communication with the patient is fundamental for understanding the treatment [24][24] Melgaço-Costa JLB, Martins RC, Ferreira EF, Ribeiro Sobrinho AP. Patients perceptions of endodontic treatment as part of public health services: a qualitative study. Int J Environ Res Public Health 2016; 13(5):450. https://doi.org/10.3390/ijerph13050450
https://doi.org/10.3390/ijerph13050450...
.

Most patients had one tooth in need of endodontic treatment. However, 13.4% of patients had two or more teeth in need of endodontic treatment. Dental caries is the most prevalent oral health problem, and its evolution is the most common cause of pain with the consequent need for endodontic treatment or tooth extraction [25][25] Rihs LB, Sousa MLR, Wada RS. Dental root surface caries prevalence among adults and senior citizens in southeast São Paulo State, Brazil. Cad Saude Publica 2005; 21(1):311-6. https://doi.org/10.1590/S0102-311X2005000100034
https://doi.org/10.1590/S0102-311X200500...
. Its consequences can directly interfere with the quality of life of individuals [26[26] Costa SM, Vasconcelos M, Abreu MHNG. Impact of dental caries on quality of life among adults resident in greater Belo Horizonte, State of Minas Gerais, Brazil. Cienc Saude Coletiva 2013; 18(7):1971-80. https://doi.org/10.1590/S1413-81232013000700012
https://doi.org/10.1590/S1413-8123201300...
,27[27] Souza e Silva ME, Villaça EL, Magalhães CS, Ferreira EF. Impact of tooth loss in quality of life. Cienc Saude Colet 2010; 15(30):841-50. https://doi.org/10.1590/S1413-81232010000300027
https://doi.org/10.1590/S1413-8123201000...
]. The last epidemiological survey on oral health, conducted in 2010 in the Brazilian population [13][13] Brasil. Ministério da Saúde. SB Brasil 2010. Pesquisa Nacional de Saúde Bucal. Resultados Principais. 2012. Available from: http://bvsms.saude.gov.br/bvs/publicacoes/pesquisa_nacional_saude_bucal.pdf. [Accessed on March 15, 2021]. [In Portuguese].
http://bvsms.saude.gov.br/bvs/publicacoe...
, indicated only a slight reduction in the severity of dental caries among adults, maintaining regional and social inequalities, where the most vulnerable groups and in worse socioeconomic status had more caries and tooth loss.

Most endodontic treatments were performed in posterior teeth. The same results on the need for endodontic treatment in permanent teeth were also found in other studies [28[28] Hollanda ACB, Alencar AHG, Estrela CRA, Bueno MR, Estrela C. Prevalence of endodontically treated teeth in a brazilian adult population. Braz Dent J 2008; 19(4):313-7. https://doi.org/10.1590/S0103-64402008000400005
https://doi.org/10.1590/S0103-6440200800...
,29[29] Scavo R, Lalis RM, Zmener O, Dipietro S, Grana D, Pameijer CH. Frequency and distribution of teeth requiring endodontic therapy in an Argentine population attending a specialty clinic in endodontics. Int Dent J 2011; 61(5):257-60. https://doi.org/10.1111/j.1875-595X.2011.00069.x
https://doi.org/10.1111/j.1875-595X.2011...
]. Molars are exposed to a more significant cariogenic challenge by the dental arch’s complex anatomy and posterior positioning, hindering these elements' hygiene. These results go against the SISREG priority criteria stipulated by the Municipal Health Department of Belo Horizonte, which considers as a high priority the endodontic treatment/retreatment of anterior teeth, premolars, and molars without tooth loss in the arch in which the tooth to be treated is located [12][12] Belo Horizonte. Secretaria Municipal de Saúde de Belo Horizonte (SMS-BH). Sistema de Regulação - Saúde Bucal (SISREG). 2014. Available from: https://file:///C:/Users/Windows%207/Downloads/SISREG_prioridades_saudebucal__2012.pdf. [Accessed on March 27, 2019]. [In Portuguese].
https://file:///C:/Users/Windows%207/Dow...
. Protocols are essential, but the priorities in endodontics listed by SISREG violate the principle of care comprehensiveness and equity. Some studies show that DSCs were unable to meet the outpatient goals set by the Brazilian Ministry of Health, especially in the endodontics area [30[30] Goes PSA, Figueiredo N, Neves JC, Silveira FMM, Costa JFR, Pucca Júnior GA, et al. Evaluation of secondary care in oral health: a study of specialty clinics in Brazil. Cad Saúde Pública 2012; 28:S81-S9. https://doi.org/10.1590/S0102-311X2012001300009
https://doi.org/10.1590/S0102-311X201200...
, 31[31] Lino PA, Werneck MAF, Lucas SD, Abreu MHNG. Analysis of secondary care in oral health in the state of Minas Gerais, Brazil. Cien Saude Colet 2014; 19:3879-88. https://doi.org/10.1590/1413-81232014199.12192013
https://doi.org/10.1590/1413-81232014199...
, 32[32] Rios LRF, Colussi CF. Normative evaluation of Dental Specialties Centers, Brazil, 2014. Saúde Debate 2019; 43(120):122-36. https://doi.org/10.1590/0103-1104201912009
https://doi.org/10.1590/0103-11042019120...
], and point out the need to review these goals considering the particularities of each region, the existing demand and the epidemiological profile of the population [30[30] Goes PSA, Figueiredo N, Neves JC, Silveira FMM, Costa JFR, Pucca Júnior GA, et al. Evaluation of secondary care in oral health: a study of specialty clinics in Brazil. Cad Saúde Pública 2012; 28:S81-S9. https://doi.org/10.1590/S0102-311X2012001300009
https://doi.org/10.1590/S0102-311X201200...
,32[32] Rios LRF, Colussi CF. Normative evaluation of Dental Specialties Centers, Brazil, 2014. Saúde Debate 2019; 43(120):122-36. https://doi.org/10.1590/0103-1104201912009
https://doi.org/10.1590/0103-11042019120...
]. Posterior teeth are fundamental in masticatory functions, even through reduced arches, and in the future, may serve to support prostheses [33][33] Witter DJ, Palenstein Helderman WH, Creugers NH, Käyser AF. The shortened dental arch concept and its implications for oral health care. Community Dent Oral Epidemiol 1999; 27(4):249-58. https://doi.org/10.1111/j.1600-0528.1998.tb02018.x
https://doi.org/10.1111/j.1600-0528.1998...
.

Moreover, the fact that the patient has already lost one of the posterior teeth and does not fit the priority criteria [12][12] Belo Horizonte. Secretaria Municipal de Saúde de Belo Horizonte (SMS-BH). Sistema de Regulação - Saúde Bucal (SISREG). 2014. Available from: https://file:///C:/Users/Windows%207/Downloads/SISREG_prioridades_saudebucal__2012.pdf. [Accessed on March 27, 2019]. [In Portuguese].
https://file:///C:/Users/Windows%207/Dow...
can cause the loss of one or more molars, going toward mutilation. Preserving the dental element, whenever possible, should be the choice of treatment. Tooth loss negatively impacts the individual's quality of life, functionally, emotionally, and socially [26[26] Costa SM, Vasconcelos M, Abreu MHNG. Impact of dental caries on quality of life among adults resident in greater Belo Horizonte, State of Minas Gerais, Brazil. Cienc Saude Coletiva 2013; 18(7):1971-80. https://doi.org/10.1590/S1413-81232013000700012
https://doi.org/10.1590/S1413-8123201300...
,27[27] Souza e Silva ME, Villaça EL, Magalhães CS, Ferreira EF. Impact of tooth loss in quality of life. Cienc Saude Colet 2010; 15(30):841-50. https://doi.org/10.1590/S1413-81232010000300027
https://doi.org/10.1590/S1413-8123201000...
]. Therefore, a re-evaluation of the SISREG priority criteria in the specialty of endodontics should be done, considering the absolute need for endodontic treatment in this population to meet the SUS principles.

The reported pain by patients was not associated with the time of occurrence, although most reported having felt pain more than a month earlier but was associated with posterior teeth. A probable explanation for the higher prevalence of pain in posterior teeth would be that a partial pulpectomy is usually performed [7][7] Martins EP, Oliveira OR, Bezerra SRS, Dourado AT. Epidemiological study of dental emergencies of the FOP/UPE. RFO UFP 2014; 19(3):316-22. https://doi.org/10.5335/rfo.v19i3.4014
https://doi.org/10.5335/rfo.v19i3.4014...
, with coronary access, removal of the coronary pulp, intracoronary medication, and sealing of the cavity in an emergency treatment performed in the PHC. In addition, the root canals are rarely manipulated with files in PHC, especially in posterior teeth, with highly curved and atresic canals, leaving inflamed or necrotic pulp tissue inside the root canals, which can cause posterior pain episodes.

The waiting time to start endodontic treatment was considered long by almost half of the patients, however, with no significant association with pain before the treatment being performed. A waiting time of several months to get care is considered long by the patient, especially in the presence of pain [24][24] Melgaço-Costa JLB, Martins RC, Ferreira EF, Ribeiro Sobrinho AP. Patients perceptions of endodontic treatment as part of public health services: a qualitative study. Int J Environ Res Public Health 2016; 13(5):450. https://doi.org/10.3390/ijerph13050450
https://doi.org/10.3390/ijerph13050450...
.

The pain was associated with an intensity of moderate/severe and a search for recurrent treatments more than once. Caries and their sequels continue to be the leading causes of dental emergencies, and among them, pain is the most prominent [25[25] Rihs LB, Sousa MLR, Wada RS. Dental root surface caries prevalence among adults and senior citizens in southeast São Paulo State, Brazil. Cad Saude Publica 2005; 21(1):311-6. https://doi.org/10.1590/S0102-311X2005000100034
https://doi.org/10.1590/S0102-311X200500...
,34[34] Franciscatto GJ, Brennan DS, Gomes MS, Rossi-Fedele G. Association between pulp and periapical conditions and dental emergency visits involving pain relief: epidemiological profile and risk indicators in private practice in Australia. Int Endod J 2020; 53(7):887-94. https://doi.org/10.1111/iej.13293
https://doi.org/10.1111/iej.13293...
]. Patients who complain of pain tend to seek emergency care, especially in cases of severe pain, as found in this study. This search may be a reflection of the non-routine use of dental services in PHC [35][35] Lacerda JT, Simionato EM, Peres KG, Peres MA, Traebert J, Marcenes W. Dental pain as the reason for visiting a dentist in a Brazilian adult population. Rev Saude Publica 2004; 38(3):453-8. https://doi.org/10.1590/S0034-89102004000300017
https://doi.org/10.1590/S0034-8910200400...
. Moreover, a large part of the returns that occur is associated with the non-solving characteristic of emergency services [7][7] Martins EP, Oliveira OR, Bezerra SRS, Dourado AT. Epidemiological study of dental emergencies of the FOP/UPE. RFO UFP 2014; 19(3):316-22. https://doi.org/10.5335/rfo.v19i3.4014
https://doi.org/10.5335/rfo.v19i3.4014...
because most of these appointments need continuity since they do not always result in definitive treatment, except in extraction cases [27][27] Souza e Silva ME, Villaça EL, Magalhães CS, Ferreira EF. Impact of tooth loss in quality of life. Cienc Saude Colet 2010; 15(30):841-50. https://doi.org/10.1590/S1413-81232010000300027
https://doi.org/10.1590/S1413-8123201000...
. A patient in pain associated with the need for endodontic treatment in PHC is submitted to pain relief intervention and will have to wait for a referral to a specialized DSC. Due to the long waiting time for specialized care, these patients tend to return to PHC with the initial need often accentuated and with accumulated treatment needs, starting a cycle of emergency care that negatively impacts their oral health and overloads the health services [7[7] Martins EP, Oliveira OR, Bezerra SRS, Dourado AT. Epidemiological study of dental emergencies of the FOP/UPE. RFO UFP 2014; 19(3):316-22. https://doi.org/10.5335/rfo.v19i3.4014
https://doi.org/10.5335/rfo.v19i3.4014...
,9[9] Flumignan JDP, Sampaio Neto LF. Dental care in emergency units: characterization of demand. Rev Bras Odontol 2014; 71(2):124-9.,36[36] Magalhães MBP, Oliveira DV, Lima RF, Ferreira EF, Martins RC. Evaluation of secondary care in endodontics at a Dental Specialties Center (DSC). Cienc Saude Coletiva 2019; 24(12):4643-54. https://doi.org/10.1590/1413-812320182412.04112018
https://doi.org/10.1590/1413-81232018241...
]. Moreover, structural, organizational, and service productivity factors affect the flow of care in health services. Therefore, an adequate number of professionals per specialty, the presence of oral health assistants and oral health technicians in Oral Health Teams, adequate infrastructure and presence of supplies, a good primary-secondary care interface, organizing the flow of users through reference and counter-reference, and regulations for access to the DSCs with the actual epidemiological demand of the population are essential to improve the quality of services offered, reducing the waiting time for specialized care [32][32] Rios LRF, Colussi CF. Normative evaluation of Dental Specialties Centers, Brazil, 2014. Saúde Debate 2019; 43(120):122-36. https://doi.org/10.1590/0103-1104201912009
https://doi.org/10.1590/0103-11042019120...
.

Concerning the average waiting time, in months, for endodontic treatment, the patients’ perception was below the time verified in the reference guides of PHC and initiation of endodontic treatment in the DSC. In this study, the results of waiting time to start endodontic treatment are higher than those found in other studies conducted in secondary care, considering the endodontics specialty, and that obtained an approximate time of 30 days from a referral from PHC to the start of endodontic treatment [37[37] Kitamura ES, Bastos RR, Palma PV, Leite ICG. Patient satisfaction evaluation at the Specialized Dental Centers in the Southeast Macro-region of Minas Gerais, Brazil, 2013. Epidemiol Serv Saude 2016; 25(1):137-48. https://doi.org/10.5123/s1679-49742016000100014
https://doi.org/10.5123/s1679-4974201600...
,38[38] Martins RC, Reis CMR, Machado ATGM, Amaral JHL, Werneck MAF, Abreu MHNGA. Relationship between primary and secondary dental care in public health services in Brazil. Plos One 2016; 18(10):1-12. https://doi.org/10.1371/journal.pone.0164986
https://doi.org/10.1371/journal.pone.016...
]. This difference may be due to methodological differences, where in these studies, the waiting time was estimated by users and health professionals, respectively, which may lead to a memory or information bias. The present study obtained the median waiting time on the referral forms from the PHC to the DSC. A 5-month waiting time for endodontic treatment has adverse consequences for the patient and the health care system. Besides the PHC overload due to the patient’s frequent search for emergency treatment for pain relief [7[7] Martins EP, Oliveira OR, Bezerra SRS, Dourado AT. Epidemiological study of dental emergencies of the FOP/UPE. RFO UFP 2014; 19(3):316-22. https://doi.org/10.5335/rfo.v19i3.4014
https://doi.org/10.5335/rfo.v19i3.4014...
,9[9] Flumignan JDP, Sampaio Neto LF. Dental care in emergency units: characterization of demand. Rev Bras Odontol 2014; 71(2):124-9.,36[36] Magalhães MBP, Oliveira DV, Lima RF, Ferreira EF, Martins RC. Evaluation of secondary care in endodontics at a Dental Specialties Center (DSC). Cienc Saude Coletiva 2019; 24(12):4643-54. https://doi.org/10.1590/1413-812320182412.04112018
https://doi.org/10.1590/1413-81232018241...
], as previously discussed, there is also the risk of tooth fractures or patients abandoning the treatment, which may result in tooth extraction [36][36] Magalhães MBP, Oliveira DV, Lima RF, Ferreira EF, Martins RC. Evaluation of secondary care in endodontics at a Dental Specialties Center (DSC). Cienc Saude Coletiva 2019; 24(12):4643-54. https://doi.org/10.1590/1413-812320182412.04112018
https://doi.org/10.1590/1413-81232018241...
.

Patients must restore the tooth after the endodontic treatment. Endodontic treatment is an intermediate procedure, not having an end in itself. Teeth restoration restores the function, aesthetics, avoids fractures or even dental loss [36][36] Magalhães MBP, Oliveira DV, Lima RF, Ferreira EF, Martins RC. Evaluation of secondary care in endodontics at a Dental Specialties Center (DSC). Cienc Saude Coletiva 2019; 24(12):4643-54. https://doi.org/10.1590/1413-812320182412.04112018
https://doi.org/10.1590/1413-81232018241...
, and should be performed in the shortest time after endodontic treatment [39][39] Torabinejad M, Ung B, Kettering JD. In vitro bacterial penetration of coronally unsealed endodontically treated teeth. J Endod 1990; 16(12):566-9. https://doi.org/10.1016/S0099-2399(07)80198-1
https://doi.org/10.1016/S0099-2399(07)80...
. Almost all patients participating in the study stated that they would search the public service for restorative treatment after endodontic treatment, even reporting delays in care. Socioeconomic and demographic factors and the amount of treatment needed have been associated with the use of public dental services by the adult population instead of private dental services [16[16] Pinto R.S, Matos DL, Loyola Filho A. Characteristics associated with the use of dental services by the adult Brazilian population. Cienc Saude Coletiva 2012; 17(2):531-44. https://doi.org/10.1590/S1413-81232012000200026
https://doi.org/10.1590/S1413-8123201200...
,18[18] Pinto RS, Abreu MHNG, Vargas AMD. Comparing adult users of public and private dental services in the state of Minas Gerais, Brazil. BMC Oral Health 2014; 14:100.,40[40] Richardson LS, Khan AA, Rivera EM, Phillips C. Access to endodontic care in North Carolina public health and Medicaid settings. J Public Health Dent 2014; 74(3):175-80. https://doi.org/10.1111/jphd.12041
https://doi.org/10.1111/jphd.12041...
,41[41] Pinto RS, Roncalli AG, Abreu MHNG, Vargas AMD. Use of public oral health services by the adult population: a multilevel analysis. Plos One 2016; 11(1):e0145149. https://doi.org/10.1371/journal.pone.0145149
https://doi.org/10.1371/journal.pone.014...
]. The financial resources were reported by some patients when asked why they were at the DSC clinic. However, some studies indicate patient satisfaction with the health services offered by SUS, which may indicate confidence in the care received or even patient dependence on the service [24[24] Melgaço-Costa JLB, Martins RC, Ferreira EF, Ribeiro Sobrinho AP. Patients perceptions of endodontic treatment as part of public health services: a qualitative study. Int J Environ Res Public Health 2016; 13(5):450. https://doi.org/10.3390/ijerph13050450
https://doi.org/10.3390/ijerph13050450...
,37[37] Kitamura ES, Bastos RR, Palma PV, Leite ICG. Patient satisfaction evaluation at the Specialized Dental Centers in the Southeast Macro-region of Minas Gerais, Brazil, 2013. Epidemiol Serv Saude 2016; 25(1):137-48. https://doi.org/10.5123/s1679-49742016000100014
https://doi.org/10.5123/s1679-4974201600...
]. Among the positive points highlighted by users who use Brazilian public dental services are the technical capacity of the professional, the physical structure of health services, and the treatment received [16][16] Pinto R.S, Matos DL, Loyola Filho A. Characteristics associated with the use of dental services by the adult Brazilian population. Cienc Saude Coletiva 2012; 17(2):531-44. https://doi.org/10.1590/S1413-81232012000200026
https://doi.org/10.1590/S1413-8123201200...
. The recurrent complaints are instead associated with poor service management, such as waiting lines, delays in care, reduced number of vacancies, and difficulty in the reference and counter-reference system [16[16] Pinto R.S, Matos DL, Loyola Filho A. Characteristics associated with the use of dental services by the adult Brazilian population. Cienc Saude Coletiva 2012; 17(2):531-44. https://doi.org/10.1590/S1413-81232012000200026
https://doi.org/10.1590/S1413-8123201200...
,41[41] Pinto RS, Roncalli AG, Abreu MHNG, Vargas AMD. Use of public oral health services by the adult population: a multilevel analysis. Plos One 2016; 11(1):e0145149. https://doi.org/10.1371/journal.pone.0145149
https://doi.org/10.1371/journal.pone.014...
,42[42] Moimaz SAS, Marques JAM, Saliba O, Garbin CAS, Zina LG, Saliba NA. Satisfaction and perception of SUS's users about public health care. Physis Rev Saude Colet 2010; 20(4):1419-40. https://doi.org/10.1590/S0103-73312010000400019
https://doi.org/10.1590/S0103-7331201000...
]. These data reinforce the importance of universal and quality service because even reporting some dissatisfaction with the service, users mostly say they will use the public service again rather than the private service.

One of the limitations of this study is the possible information and memory bias by participants, which is the shortcoming of using questionnaires. Also, pain perception varies among people according to their experiences, needs, and pain threshold and is, therefore, subjective.

Conclusion

The report of pain perception before endodontic treatment was associated with sex, type of tooth, pain intensity, and the number of times that patient needed to search for dental treatment because of the tooth to be treated. Episodes of severe pain lead to the repeated search for emergency services, which may overload the primary care service, especially if the waiting time for endodontic treatment is long, which can compromise the efficiency and effectiveness of the health service. Proper management and flow of patients from primary to secondary care would reduce the number of emergency returns to primary health care, increase the resolution of users’ needs, and allow greater access to other patients in the health system.

  • Data Availability
    The data used to support the findings of this study can be made available upon request to the corresponding author.

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Edited by

Academic Editor: Wilton Wilney Nascimento Padilha

Publication Dates

  • Publication in this collection
    18 July 2022
  • Date of issue
    2022

History

  • Received
    14 Aug 2021
  • Reviewed
    06 July 2021
  • Accepted
    09 Oct 2021
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