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Performance of the Rapid Response Systems in Health Care Improvement: Benefits and Perspectives

Keywords:
Hospital Rapid Response Team; Patient Safety; Patient Care Team; Hospital Mortality

Introduction

In the last two decades, the rapid response systems (RRS) have been explored as initiatives to increase the safety of hospitalized patients. The main function is to identify and treat patients at risk, or who are presenting signs of clinical instability, and to prevent adverse events during hospital stay, with a consequent reduction in in-hospital mortality. Every year in the United States, more than 200,000 intrahospital cardiac arrests (CAs) occur, most of which could be avoided.11 Churpek MM, Yuen TC, Park SY, Gibbons R, Edelson DP. Using electronic health record data to develop and validate a prediction model for adverse outcomes in the wards. Crit Care Med. 2014;42(4):841-8. RRS are formed by two health care components called the afferent limb and the efferent limb.22 Jones D, Hicks P, Currey J, Holmes J, Fennessy GJ, Hillman K, et al; Australian and New Zealand Intensive Care Society. Findings of the first ANZICS conference on the role of intensive care in Rapid Response Teams. Anaesth Intensive Care. 2015;43(3):369-79. The afferent limb is represented by the health care team in the admission units, responsible for the care of hospitalized patients and trained to activate the afferent limb, when physiological changes that predict adverse events are detected, especially cardiac arrests. The efferent limb is represented by a team of health care professionals, who respond to codes, and may be headed by a physician, a nurse or a physiotherapist. The efferent limb is better known as the rapid response team (RRT). In addition to these health care components, the rapid response systems must also have two other components, namely the administrative arm, which provides the necessary documentation and is responsible for the systems daily activities and the quality and governance arm, which contributes to continuous improvement and reassessment of the system. These systems have been implemented around the globe, but still in a non-uniform way in institutions and health systems with different characteristics. However, in Brazil, there are few reports on this issue.33 Veiga VC. Atuação do Time de Resposta Rápida nos indicadores de melhoria da qualidade assistencial [doutorado]. Campinas (SP): UNICAMP; 2013.,44 Mezzaroba AL, Tanita MT, Festii J, Carrilho CM, Cardoso LT, Grion CM. Evaluation of the five-year operation period of a rapid response team led by an intensive care physician at a university hospital. Rev Bras Ter Intensiva. 2016;28(3):278-84.

Activating criteria

Failure in the early detection of clinical deterioration signs are frequent in the health institutions associated with the worst outcomes and increased hospital costs.55 Kang MA, Chuper MM, Zadravecz FJ, Adhikari R, Twu NM, Edelson DP. Real-time risk prediction on the wards: a feasibility study. Crit Care Med. 2016;44(8):1468-73. RRS activation criteria are based, mainly, on changes in vital signs, which are routinely monitored in the hospitalization units. Schein et al.66 Schein RM, Hazday N, Pena M, Ruben BH, Sprung CL. Clinical antecedents to in-hospital cardiopulmonary arrest. Chest. 1990;98(6):1388-92., in 1990, studied the presence of clinical deterioration signs in the 24 hours prior to CA. Among the 64 patients evaluated, 54 (84%) presented at least one change in the clinical parameters during the eight hours that preceded the event.

In order to develop objective criteria for RRS activation, Franklin and Mathew77 Franklin C, Mathew J. Developing strategies to prevent inhospital cardiac arrest: analyzing responses of physicians and nurses in the hours before the event. Crit Care Med. 1994;22(2):244-7. described the changes which preceded CA: mean blood pressure lower than 70 mmHg, mean blood pressure higher than 130 mmHg, heart rate lower than 45 bpm, heart rate higher than 125 bpm, respiration rate under 10 bpm, respiration rate over 30 bpm, change in the level of consciousness and chest pain. Veiga33 Veiga VC. Atuação do Time de Resposta Rápida nos indicadores de melhoria da qualidade assistencial [doutorado]. Campinas (SP): UNICAMP; 2013., on a case-by-case national basis, describes the results related with the changes in activation criteria, considering the epidemiological characteristics of the institution and maturity after 18 months of RRT. The RRT activation criteria described in the study that presented better results were: code blue (cardiac arrest); code yellow: heart rate less than 50 or more than 110 bpm; systolic blood pressure less than 90 or higher than 180 mmHg, with symptoms, respiratory rate under 10 or over 24 breaths/minute, decreased level of consciousness and/or sudden motor deficit, acute decrease of O2 saturation to < 90%, seizures, acute bleeding and active screening for sepsis.

However, there are major weaknesses in vital signs measurement, both in relation to the frequency of data collection and even in relation to their assessment confidence level, especially concerning the respiration rate.88 Buist M, Bernard S, Nquyen TV, Moore G, Anderson J. Association between clinically abnormal observations and subsequent in-hospital mortality: a prospective study. Resuscitation. 2004;62(2):137-41.,99 Cretikos MA, Bellomo R, Hillman K, Chen J, Finfer S, Flabouris A. Respiratory rate: the neglected vital sign. Med J Aust. 2008;188(11):657-9. Failure in recognizing unstable patients leads to failure in the rescue and prevention of adverse events, which results in inefficient systems.

To minimize these issues, scores have been developed to improve detection of patients at risk.1010 Smith GB, Prytherch DR, Schmidt PL, Featherstone PI. Review and performance evaluation of aggregate weighted "track and trigger" systems. Resuscitation. 2008;77(2):170-9.-1111 Gao H, McDonnell A, Harrison DA, Moore T, Adam S, Daly K, et al. Systematic review and evaluation of physiological track and trigger warning systems for identifying at-risk patients on the ward. Intensive Care Med. 2007;33(4):667-79. These scores are easily executed and have a high reproducibility, and can predict elevated risks of cardiac arrest and need for ICU admission.1212 Spångfors M, Arvidsson L, Karlsson V, Samuelson K. The National Early Warning Score: Translation, testing and prediction in a Swedish setting. Intensive Crit Care Nurs. 2016 Dec;37:62-7. Nonetheless, scores that are based exclusively on vital signs have demonstrated limited accuracy, leading to lost opportunities to identify patients at risk of CA.

Therefore, the use of electronic systems, as well as new models of stratification of patients at risk of clinical deterioration, has been gaining ground, with the aim of ensuring the early identification and appropriate treatment of these situations.55 Kang MA, Chuper MM, Zadravecz FJ, Adhikari R, Twu NM, Edelson DP. Real-time risk prediction on the wards: a feasibility study. Crit Care Med. 2016;44(8):1468-73.,1313 Brown H, Terrence J, Vasquez P, Bates DW, Zimlichman E. Continuous monitoring in an inpatient medical surgical unit: a controlled clinical trial. Am J Med. 2014;127(3):226-32.-1414 Helfand M, Christensen V, Anderson J. Technology Assessment: Early Sense for Monitoring Vital Signs in Hospitalized Patients. VA Evidence-based Synthesis Program Evidence Briefs [Internet]. Washington (DC): Department of Veterans Affairs (US); 2011. VA Evidence-based Synthesis Program Reports. 2016 May. Churpek et al.1515 Churpek MM, Yuen TC, Winslow C, Robicsek AA, Meltzer DO, Gibbons RD, et al. Multicenter development and validation of a risk stratification tool for ward patients. Am J Respir Crit Care Med. 2014;190(6):649-55. assessed a model of electronic data, which not only analyzes the patient’s vital signs, but also their laboratorial and demographic characteristics which, compared to models using vital signs alone, showed benefits in the early identification of patients at risk for CA, as well as their need for ICU admission. Similarly, Kang et al.55 Kang MA, Chuper MM, Zadravecz FJ, Adhikari R, Twu NM, Edelson DP. Real-time risk prediction on the wards: a feasibility study. Crit Care Med. 2016;44(8):1468-73. used an electronic score (eCART), in a study with 3,889 patients, which was able to identify risks at an earlier stage, compared to the usual RRT activation system.

Combined outcomes of CA and transfers to ICU or death in hospitalization units were assessed by Churpek et al, in 2014,1515 Churpek MM, Yuen TC, Winslow C, Robicsek AA, Meltzer DO, Gibbons RD, et al. Multicenter development and validation of a risk stratification tool for ward patients. Am J Respir Crit Care Med. 2014;190(6):649-55. in a study with data from five hospitals, which included 269,999 hospitalizations, and compared electronic data variables with the MEWS score. In all the outcomes assessed, the electronic scores were higher than MEWS score (p < 0.01)

On the other hand, even though it increases the sensitivity of code activation, the structure proposed by the rapid response systems may be seen as a reactive response when the in-hospital patient is already at risk. There are some reports of proactive models, which are based on daily follow-up visits to patients considered at high risk, for example, those who have been recently transferred from intensive care units and surgery centers.44 Mezzaroba AL, Tanita MT, Festii J, Carrilho CM, Cardoso LT, Grion CM. Evaluation of the five-year operation period of a rapid response team led by an intensive care physician at a university hospital. Rev Bras Ter Intensiva. 2016;28(3):278-84.,1616 Hueckel RM, Turi JL, Cheifetz IM, Mericle J, Meliones JN, Mistry KP. Beyond Rapid Response Teams: Instituting a "Rover Team" Improves the Management of At-Risk Patients, Facilitates Proactive Interventions, and Improves Outcomes. In: Henriksen K, Battles JB, Keyes MA, Grady ML, editors. Advances in Patient Safety: New Directions and Alternative Approaches. Rockville (MD): Agency for Healthcare Research and Quality (US); 2008 . Other reports suggest the use of telemedicine units, which would provide support in patient care for the staff, while waiting for the rapid response team to arrive, leading to an earlier involvement of an intensivist in the management of the high-risk patient.1717 Robison J, Slamon NB. A more rapid, rapid response. Pediatr Crit Care Med. 2016;17(9):871-5. Table 1 describes the scores for clinical deterioration.55 Kang MA, Chuper MM, Zadravecz FJ, Adhikari R, Twu NM, Edelson DP. Real-time risk prediction on the wards: a feasibility study. Crit Care Med. 2016;44(8):1468-73.,88 Buist M, Bernard S, Nquyen TV, Moore G, Anderson J. Association between clinically abnormal observations and subsequent in-hospital mortality: a prospective study. Resuscitation. 2004;62(2):137-41.,1717 Robison J, Slamon NB. A more rapid, rapid response. Pediatr Crit Care Med. 2016;17(9):871-5.,1818 Goldhill DR, Worthington L, Mulcahy A, Tarling M, Sumner A. The patient-at-risk team: identifying and managing seriously ill ward patients. Anaesthesia. 1999;54(9):853-60.

19 Goldhill DR, McNarry AF. Physiological abnormalities in early warning scores are related to mortality in adult inpatients. Br J Anaesth. 2004;92(6):882-4.

20 Subbe CP, Kruger M, Rutheford P, Gemmel L. Validation of a modified Early Warning Score in medical admissions. QJM. 2001;94(10):521-6.
-2121 Hodgetts TJ, Kenward G, Vlachonikolis IG, Payne S, Castle N. The identification of risk factors for cardiac arrest and formulation of activation criteria to alert a medical emergency team. Resuscitation. 2002;54(2):125-31.

Table 1
Scores for assessment of clinical deterioration

Results

The practice of RRT is already well established when a decrease in the number of cardiac arrests is measured outside the ICU environment. Furthermore, there is also an influence between the time of implementation and the positive results, attributable to the organizational culture.

However, when the impact of RRT on the reduction of mortality is assessed, the data are still conflicting. A meta-analysis study and a systematic review, including 18 studies, showed a 33.8% reduction in the number of CA outside the ICU, without in-hospital mortality reduction.2222 Chan PS, Jain R, Nallmothu BK, Berg RA, Sasson C. Rapid response teams: a systematic review and meta-analysis. Arch Intern Med. 2010;170(1):18-26. A study involving more than 400,000 patients in 10 American hospitals,2323 Salvatierra G, Bindler RC, Corbett C, Roll J, Daratha KB. Rapid response team implementation an in-hospital mortality. Crit Care Med. 2014;42(9):2001-6. compared mortality before and after the implementation of RRT, and showed that in-hospital mortality decreased in six hospitals. Nevertheless, it is not possible to attribute these results to the RRT. Jung et al.2424 Jung B, Daurat A, De Jong A, Chanques G, Mahul M, Monnin M, et al. Rapid response team and hospital mortality in hospitalized patients. Intensive Care Med. 2016;42(4):494-504. in their turn demonstrated a reduction in mortality associated with the team performance (p = 0.002). A recent study shows a correlation between the hospital length of stay and worsened prognosis, in patients who presented with CA after admitting service within 48 hours of the RRT consultation.2525 Kronick SL, Kurz MC, Lin S, Edelson DP, Berg RA, Billi JE, et al. Part 4: Systems of Care and Continuous Quality Improvement: 2015 American Heart Association Guidelines Update for Cardiopulmonary Resuscitation and Emergency Cardiovascular Care. Circulation. 2015;132(18 Suppl 2):S397-413.

However, new perspectives have been studied to better evaluate the effectiveness of RRT.2525 Kronick SL, Kurz MC, Lin S, Edelson DP, Berg RA, Billi JE, et al. Part 4: Systems of Care and Continuous Quality Improvement: 2015 American Heart Association Guidelines Update for Cardiopulmonary Resuscitation and Emergency Cardiovascular Care. Circulation. 2015;132(18 Suppl 2):S397-413.,2626 Smith RL, Hayashi VN, Lee YI, Navarro-Mariazeta L, Felner K. The medical emergency team call: a sentinel event that triggers goal of care discussion. Crit Care Med. 2014;42(2):322-7.

Brunsveld et al.2727 Brunsveld-Reinders AH, Ludikhuizej J, Dijkgraaf MG, Arbous MS, de Jonge E; COMET study group. Unexpected versus all-cause mortality as the endpoint for investigating the effects of a rapid response system in hospitalized patients. Crit Care. 2016;20(1):168. assessed unexpected deaths, that is, without a pre-existing limitation of treatment, rather than all-cause mortality, where the improvement in survival after introduction of a RRT was more pronounced compared to all deaths as the endpoint.

Nonetheless, several aspects can also be associated with outcomes resulting from RRT, such as time of RRT activation. During daytime hours, latency time from changes in vital signs to RRT activation was shorter, compared to nighttime hours. Besides, activation during nighttime hours was associated with higher mortality.2828 Fernando SM, Reardon PM, Bagshaw S, Scales DC, Murphy K, Shen J, et al. Impact of nighttime Rapid Response Team activation on outcomes of hospitalized patients with acute deterioration. Crit Care. 2018;22(1):67.,2929 Tirkkonen J, Huhtala H, Hoppu S. In-hospital cardiac arrest after a rapid response team review: a matched case-control study. Resuscitation. 2018 May;126:98-103.

Inclusion in the Guidelines of The American Heart Association - Advanced Cardiac Life Support (ACLS)

In the updated version of the Guidelines of the American Heart Association, released in 2015, “Surveillance and Prevention” were included as the first link in the chain of survival. In this context, the presence of rapid response teams (RRT) in the institutions was encouraged, with the aim of providing initial intervention in patients with clinical deterioration and preventing in-hospital cardiac arrests.2121 Hodgetts TJ, Kenward G, Vlachonikolis IG, Payne S, Castle N. The identification of risk factors for cardiac arrest and formulation of activation criteria to alert a medical emergency team. Resuscitation. 2002;54(2):125-31. Other organizations, such as the Joint Commission and the Institute for Healthcare Improvement also encourage the presence of RTT in hospitals.33 Veiga VC. Atuação do Time de Resposta Rápida nos indicadores de melhoria da qualidade assistencial [doutorado]. Campinas (SP): UNICAMP; 2013.

A Brazilian study, which evaluated the presence of RRT in a large-sized hospital, showed statistically significant reduction in the number of cardiac arrests (CAs) after the implementation of RRT (p < 0.001).33 Veiga VC. Atuação do Time de Resposta Rápida nos indicadores de melhoria da qualidade assistencial [doutorado]. Campinas (SP): UNICAMP; 2013.

The involvement and training of care staff are essential in the continuous and systematic search for clinical decompensation, at an early stage.

Broadening the scope of performance

Recently, several studies have been published, with assessments of the RRT performance in end-of-life patients’ care. Studies have shown that up to 25% of RRT activation involved patients with pre-existing limitation of treatments.2525 Kronick SL, Kurz MC, Lin S, Edelson DP, Berg RA, Billi JE, et al. Part 4: Systems of Care and Continuous Quality Improvement: 2015 American Heart Association Guidelines Update for Cardiopulmonary Resuscitation and Emergency Cardiovascular Care. Circulation. 2015;132(18 Suppl 2):S397-413. Smith et al.2626 Smith RL, Hayashi VN, Lee YI, Navarro-Mariazeta L, Felner K. The medical emergency team call: a sentinel event that triggers goal of care discussion. Crit Care Med. 2014;42(2):322-7. showed that after implementation of rapid response teams, there was a significant increase in the do-not-resuscitate orders (p < 0.001), which may impact on reduction of resource utilization among this group of patients.

Conclusions

RRT implementation is related with in-patient safety, prevention of severe adverse events, such as cardiac events and impact on outcomes, resulting in reduced mortality. New scopes of performance have been established. However, the major challenge still lies in the early identification of clinical deterioration.

  • Sources of Funding
    There were no external funding sources for this study.
  • Study Association
    This study is not associated with any thesis or dissertation work.
  • Ethics approval and consent to participate
    This article does not contain any studies with human participants or animals performed by any of the authors.

References

  • 1
    Churpek MM, Yuen TC, Park SY, Gibbons R, Edelson DP. Using electronic health record data to develop and validate a prediction model for adverse outcomes in the wards. Crit Care Med. 2014;42(4):841-8.
  • 2
    Jones D, Hicks P, Currey J, Holmes J, Fennessy GJ, Hillman K, et al; Australian and New Zealand Intensive Care Society. Findings of the first ANZICS conference on the role of intensive care in Rapid Response Teams. Anaesth Intensive Care. 2015;43(3):369-79.
  • 3
    Veiga VC. Atuação do Time de Resposta Rápida nos indicadores de melhoria da qualidade assistencial [doutorado]. Campinas (SP): UNICAMP; 2013.
  • 4
    Mezzaroba AL, Tanita MT, Festii J, Carrilho CM, Cardoso LT, Grion CM. Evaluation of the five-year operation period of a rapid response team led by an intensive care physician at a university hospital. Rev Bras Ter Intensiva. 2016;28(3):278-84.
  • 5
    Kang MA, Chuper MM, Zadravecz FJ, Adhikari R, Twu NM, Edelson DP. Real-time risk prediction on the wards: a feasibility study. Crit Care Med. 2016;44(8):1468-73.
  • 6
    Schein RM, Hazday N, Pena M, Ruben BH, Sprung CL. Clinical antecedents to in-hospital cardiopulmonary arrest. Chest. 1990;98(6):1388-92.
  • 7
    Franklin C, Mathew J. Developing strategies to prevent inhospital cardiac arrest: analyzing responses of physicians and nurses in the hours before the event. Crit Care Med. 1994;22(2):244-7.
  • 8
    Buist M, Bernard S, Nquyen TV, Moore G, Anderson J. Association between clinically abnormal observations and subsequent in-hospital mortality: a prospective study. Resuscitation. 2004;62(2):137-41.
  • 9
    Cretikos MA, Bellomo R, Hillman K, Chen J, Finfer S, Flabouris A. Respiratory rate: the neglected vital sign. Med J Aust. 2008;188(11):657-9.
  • 10
    Smith GB, Prytherch DR, Schmidt PL, Featherstone PI. Review and performance evaluation of aggregate weighted "track and trigger" systems. Resuscitation. 2008;77(2):170-9.
  • 11
    Gao H, McDonnell A, Harrison DA, Moore T, Adam S, Daly K, et al. Systematic review and evaluation of physiological track and trigger warning systems for identifying at-risk patients on the ward. Intensive Care Med. 2007;33(4):667-79.
  • 12
    Spångfors M, Arvidsson L, Karlsson V, Samuelson K. The National Early Warning Score: Translation, testing and prediction in a Swedish setting. Intensive Crit Care Nurs. 2016 Dec;37:62-7.
  • 13
    Brown H, Terrence J, Vasquez P, Bates DW, Zimlichman E. Continuous monitoring in an inpatient medical surgical unit: a controlled clinical trial. Am J Med. 2014;127(3):226-32.
  • 14
    Helfand M, Christensen V, Anderson J. Technology Assessment: Early Sense for Monitoring Vital Signs in Hospitalized Patients. VA Evidence-based Synthesis Program Evidence Briefs [Internet]. Washington (DC): Department of Veterans Affairs (US); 2011. VA Evidence-based Synthesis Program Reports. 2016 May.
  • 15
    Churpek MM, Yuen TC, Winslow C, Robicsek AA, Meltzer DO, Gibbons RD, et al. Multicenter development and validation of a risk stratification tool for ward patients. Am J Respir Crit Care Med. 2014;190(6):649-55.
  • 16
    Hueckel RM, Turi JL, Cheifetz IM, Mericle J, Meliones JN, Mistry KP. Beyond Rapid Response Teams: Instituting a "Rover Team" Improves the Management of At-Risk Patients, Facilitates Proactive Interventions, and Improves Outcomes. In: Henriksen K, Battles JB, Keyes MA, Grady ML, editors. Advances in Patient Safety: New Directions and Alternative Approaches. Rockville (MD): Agency for Healthcare Research and Quality (US); 2008 .
  • 17
    Robison J, Slamon NB. A more rapid, rapid response. Pediatr Crit Care Med. 2016;17(9):871-5.
  • 18
    Goldhill DR, Worthington L, Mulcahy A, Tarling M, Sumner A. The patient-at-risk team: identifying and managing seriously ill ward patients. Anaesthesia. 1999;54(9):853-60.
  • 19
    Goldhill DR, McNarry AF. Physiological abnormalities in early warning scores are related to mortality in adult inpatients. Br J Anaesth. 2004;92(6):882-4.
  • 20
    Subbe CP, Kruger M, Rutheford P, Gemmel L. Validation of a modified Early Warning Score in medical admissions. QJM. 2001;94(10):521-6.
  • 21
    Hodgetts TJ, Kenward G, Vlachonikolis IG, Payne S, Castle N. The identification of risk factors for cardiac arrest and formulation of activation criteria to alert a medical emergency team. Resuscitation. 2002;54(2):125-31.
  • 22
    Chan PS, Jain R, Nallmothu BK, Berg RA, Sasson C. Rapid response teams: a systematic review and meta-analysis. Arch Intern Med. 2010;170(1):18-26.
  • 23
    Salvatierra G, Bindler RC, Corbett C, Roll J, Daratha KB. Rapid response team implementation an in-hospital mortality. Crit Care Med. 2014;42(9):2001-6.
  • 24
    Jung B, Daurat A, De Jong A, Chanques G, Mahul M, Monnin M, et al. Rapid response team and hospital mortality in hospitalized patients. Intensive Care Med. 2016;42(4):494-504.
  • 25
    Kronick SL, Kurz MC, Lin S, Edelson DP, Berg RA, Billi JE, et al. Part 4: Systems of Care and Continuous Quality Improvement: 2015 American Heart Association Guidelines Update for Cardiopulmonary Resuscitation and Emergency Cardiovascular Care. Circulation. 2015;132(18 Suppl 2):S397-413.
  • 26
    Smith RL, Hayashi VN, Lee YI, Navarro-Mariazeta L, Felner K. The medical emergency team call: a sentinel event that triggers goal of care discussion. Crit Care Med. 2014;42(2):322-7.
  • 27
    Brunsveld-Reinders AH, Ludikhuizej J, Dijkgraaf MG, Arbous MS, de Jonge E; COMET study group. Unexpected versus all-cause mortality as the endpoint for investigating the effects of a rapid response system in hospitalized patients. Crit Care. 2016;20(1):168.
  • 28
    Fernando SM, Reardon PM, Bagshaw S, Scales DC, Murphy K, Shen J, et al. Impact of nighttime Rapid Response Team activation on outcomes of hospitalized patients with acute deterioration. Crit Care. 2018;22(1):67.
  • 29
    Tirkkonen J, Huhtala H, Hoppu S. In-hospital cardiac arrest after a rapid response team review: a matched case-control study. Resuscitation. 2018 May;126:98-103.

Publication Dates

  • Publication in this collection
    15 Apr 2019
  • Date of issue
    Sep-Oct 2019

History

  • Received
    29 Dec 2017
  • Reviewed
    31 July 2018
  • Accepted
    7 Aug 2018
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