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Table of contents
Prod. vol.17 no.2 São Paulo May/Aug. 2007

Ho, Linda Lee

ELECTRE TRI applied to costumers satisfaction evaluation
Costa, Helder Gomes; Mansur, André Fernando Uébe; Freitas, André Luís Policani; Carvalho, Rogério Atem de

Applications of the emergetic ternary diagram for eco-efficient decision making
Giannetti, Biagio F.; Barrella, Flávio A.; Bonilla, Silvia H.; Almeida, Cecília M. Villas Boas de

Hybrid metaheuristics for solve the prize collecting traveling salesman problem
Chaves, Antonio Augusto; Biajoli, Fabrício Lacerda; Mine, Otávio Massashi; Souza, Marcone Jamilson Freitas

Technology strategies and innovation performances of the small and medium-sized firms in the medical equipment industry of São Carlos and Ribeirão Preto
Rieg, Denise Luciana; Alves Filho, Alceu Gomes

A study about the differences in the perception of relationship factors between contractors and outsourced
Marchalek, Cleverson Regis Lino; Rebelato, Marcelo Giroto; Rodrigues, Isabel Cristina

Assessment instrument for organizational process improvement: the case of urban passengers transportation in Porto Alegre
Borchardt, Miriam; Sellitto, Miguel Afonso; Pereira, Giancarlo Medeiros

Analysis of projects in conservation units, using fuzzy logic
Medeiros, Sandro; Mello, Renato de; Campos Filho, Pio

Communication in IT projects: a comparative analysis between information systems and business teams
Carvalho, Marly Monteiro de; Mirandola, Daniela

Information quality improve on production control: an exploratory study using Data Warehouse
Favaretto, Fábio

The importance Information Technology in the industry of naval construction: a case study
Pereira, Newton Narciso; Laurindo, Fernando José Barbin

Identity federation on organizational internet channel strategic analysis
Quintella, Heitor Luiz Murat de Meirelles; Vilela, José Marcelo de Freitas

CMMI® practices as business rules
Morgado, Gisele P.; Gesser, Ingrid; Silveira, Denis S.; Manso, Fernando S. P.; Lima, Priscila M. V.; Schmitz, Eber A.

Returnable packaging for transportation of manufactured goods: a case study in reverse logistics
Adlmaier, Diogo; Sellitto, Miguel Afonso

Analysys of the production planning and control under the view of the Complexity Theory
Dutra, Fernando Augusto Ferreira; Erdmann, Rolf Hermann