Editorial
Ho, Linda Lee
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ELECTRE TRI applied to costumers satisfaction evaluation
Costa, Helder Gomes; Mansur, André Fernando Uébe; Freitas, André Luís Policani; Carvalho, Rogério Atem de
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Applications of the emergetic ternary diagram for eco-efficient decision making
Giannetti, Biagio F.; Barrella, Flávio A.; Bonilla, Silvia H.; Almeida, Cecília M. Villas Boas de
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Hybrid metaheuristics for solve the prize collecting traveling salesman problem
Chaves, Antonio Augusto; Biajoli, Fabrício Lacerda; Mine, Otávio Massashi; Souza, Marcone Jamilson Freitas
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Technology strategies and innovation performances of the small and medium-sized firms in the medical equipment industry of São Carlos and Ribeirão Preto
Rieg, Denise Luciana; Alves Filho, Alceu Gomes
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A study about the differences in the perception of relationship factors between contractors and outsourced
Marchalek, Cleverson Regis Lino; Rebelato, Marcelo Giroto; Rodrigues, Isabel Cristina
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Assessment instrument for organizational process improvement: the case of urban passengers transportation in Porto Alegre
Borchardt, Miriam; Sellitto, Miguel Afonso; Pereira, Giancarlo Medeiros
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Analysis of projects in conservation units, using fuzzy logic
Medeiros, Sandro; Mello, Renato de; Campos Filho, Pio
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Communication in IT projects: a comparative analysis between information systems and business teams
Carvalho, Marly Monteiro de; Mirandola, Daniela
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Information quality improve on production control: an exploratory study using Data Warehouse
Favaretto, Fábio
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The importance Information Technology in the industry of naval construction: a case study
Pereira, Newton Narciso; Laurindo, Fernando José Barbin
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Identity federation on organizational internet channel strategic analysis
Quintella, Heitor Luiz Murat de Meirelles; Vilela, José Marcelo de Freitas
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CMMI® practices as business rules
Morgado, Gisele P.; Gesser, Ingrid; Silveira, Denis S.; Manso, Fernando S. P.; Lima, Priscila M. V.; Schmitz, Eber A.
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Returnable packaging for transportation of manufactured goods: a case study in reverse logistics
Adlmaier, Diogo; Sellitto, Miguel Afonso
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Analysys of the production planning and control under the view of the Complexity Theory
Dutra, Fernando Augusto Ferreira; Erdmann, Rolf Hermann
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Errata
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