Quality as a function of basic industrial technology and the competitive entry of Brazil in international trade
Souza, Reinaldo Dias Ferraz de
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The historical principles of quality management: the classical management approach and its impact on modern quality management
Paladini, Edson Pacheco
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Assessing employee turnover intentions before/after TQM
Guimaraes, Tor
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A simple method for optimal X-chart design
Epprecht, Eugenio K.; Santos, Alessandra Bastos dos
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An application of QFD to integrate the model of enhanced QFD and the model by akao
Peixoto, Manoel Otelino da Cunha; Carpinetti, Luiz Cesar R.
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Performance measurement of three work stations installed in advanced manufacturing environments utilizing the SAPROV model
Severiano Filho, Cosmo
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Statistical control of robust processes
Costa, Antonio Fernando Branco
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A multicriteria approach for evaluating and classifying quality in services
Freitas, André Luís Policani; Costa, Helder Gomes
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Quality in public services
Rutkowski, Jacqueline
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Performance measures for total quality management: a comprehensive approach
Martins, Roberto Antonio; Costa Neto, Pedro Luiz de Oliveira
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Quality costs: analysis of companies with ISO 9000 certification
Mattos, Jarbas Cesar de; Toledo, José Carlos de
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All the contents of this journal, except where otherwise noted, is licensed under a Creative Commons Attribution License
