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REAd. Revista Eletrônica de Administração (Porto Alegre)
On-line version ISSN 1413-2311

 

Table of contents
REAd. Rev. eletrôn. adm. (Porto Alegre) vol.17 no.3 Porto Alegre Sept./Dec. 2011

 Artigos Científicos
  
 ·  Managerial excellence in brazilian research institutes and centers: the experience of 'excellence in technological research program'
Albuquerque, Marconi Edson Esmeraldo; Bonacelli, Maria Beatriz Machado

        · abstract in English | Portuguese     · text in Portuguese     · pdf in Portuguese
  
 ·  The relationship between the level of voluntary disclosure and the cost of equity capital in non-financial Brazilian companies
Castro Junior, Francisco Henrique Figueiredo de; Conceição, Paula Meneghesso da; Santos, Débora Antunes

        · abstract in English | Portuguese     · text in Portuguese     · pdf in Portuguese
  
 ·  Risk components for management of software projects
Leopoldino, Cláudio Bezerra; Borenstein, Denis

        · abstract in English | Portuguese     · text in Portuguese     · pdf in Portuguese
  
 ·  The conflicts sources and issues identification in distribution channels and their management: an exploratory study in environmental company of the automotive sector
Milan, Gabriel Sperandio; Matos, José Alberto da Rosa de

  
 ·  Warranties in services: from promise to recovery
Nunes, Juliana Damian; Mondo, Tiago Savi; Costa, Jane Iara Pereira da

  
 Estudo de Caso
  
 ·  Integration between logistics and marketing: critical factors in the interaction and collaboration's perspective
Pimenta, Márcio Lopes; Silva, Andrea Lago da; Yokoyama, Marcos Hideyuki

        · abstract in English | Portuguese     · text in Portuguese     · pdf in Portuguese
  
 ·  Customer services, customer satisfaction and profitability in services: a banking case
Fiebig, Émerson Adriano; Freitas, Ernani Cesar de

        · abstract in English | Portuguese     · text in Portuguese     · pdf in Portuguese
  
 ·  Analysis of attributes for information quality evaluation in intranet environments to support knowledge managment
Trindade, Ana Lúcia Batista; Oliveira, Mírian; Becker, Grace Vieira

  
 ·  Perceived quality in services business incubation
Engelman, Raquel; Fracasso, Edi Madalena; Brasil, Vinícius Sittoni

  
 Casos de Ensino
  
 ·  Planning scenarios and amplification of variability demand
Faria, Marina Dais de; Carvalho, José Luis Felicio dos Santos de

        · abstract in English | Portuguese     · text in Portuguese     · pdf in Portuguese