 @article{santos_perin_simões_sampaio_2020, title={Customer orientation and financial performance relationship: the mediating role of innovative capability}, volume={27}, ISSN={0104-530X}, url={https://doi.org/10.1590/0104-530X4706-20}, DOI={10.1590/0104-530X4706-20}, number={4}, journal={Gestão & Produção}, publisher={Universidade Federal de São Carlos}, author={Santos, Mirela Jeffman dos and Perin, Marcelo Gattermann and Simões, Cláudia and Sampaio, Cláudio Hoffmann}, year={2020}, pages={e4706} }