@article{avrichir_2018, title={An analysis of public-private partnership contractual incentives in Brazilian citizen service centers}, volume={52}, ISSN={0034-7612}, url={https://doi.org/10.1590/0034-761220170166}, DOI={10.1590/0034-761220170166}, number={6}, journal={Revista de Administração Pública}, publisher={Fundação Getulio Vargas}, author={Avrichir, André Schifnagel}, year={2018}, month={Nov}, pages={1214–1236} }