@article{okano_langhi_ribeiro_2021,  title={Measuring the benefits of ICTs in social enterprises: an exploratory study},  volume={18},  ISSN={1808-2386},  url={https://doi.org/10.15728/bbr.2021.18.3.5},  DOI={10.15728/bbr.2021.18.3.5},  number={3},  journal={BBR. Brazilian Business Review},  publisher={Fucape Business School},  author={Okano, Marcelo and Langhi, Celi and Ribeiro, Rosinei Batista},  year={2021},  month={May},  pages={317–333} }