@article{glasenapp_rohden_dorneles_pizzutti_2022, title={Service provision during the Covid-19 pandemic: Impact on customer well-being and repurchase intention<sup/>}, volume={23}, ISSN={1678-6971}, url={https://doi.org/10.1590/1678-6971/eRAMG220401.en}, DOI={10.1590/1678-6971/eRAMG220401.en}, number={3}, journal={RAM. Revista de Administração Mackenzie}, publisher={Editora Mackenzie; Universidade Presbiteriana Mackenzie}, author={Glasenapp, Thiago S. and Rohden, Simoni F. and Dorneles, Lucas B. and Pizzutti, Cristiane}, year={2022}, pages={eRAMG220401} }