@article{agostini_vieira_bossle_2016,  title={Social innovation as a process to overcome institutional voids: a multidimensional overview},  volume={17},  ISSN={1678-6971},  url={https://doi.org/10.1590/1678-69712016/administracao.v17n6p72-101},  DOI={10.1590/1678-69712016/administracao.v17n6p72-101},  number={6},  journal={RAM. Revista de Administração Mackenzie},  publisher={Editora Mackenzie; Universidade Presbiteriana Mackenzie},  author={AGOSTINI, MANUELA RÖSING and VIEIRA, LUCIANA MARQUES and BOSSLE, MARILIA BONZANINI},  year={2016},  month={Nov},  pages={72–101} }