@article{costa_ponte_2024,  title={Minimum sample size for estimating the Net Promoter Score under a Bayesian approach},  volume={96},  ISSN={0001-3765},  url={https://doi.org/10.1590/0001-3765202420230091},  DOI={10.1590/0001-3765202420230091},  number={2},  journal={Anais da Academia Brasileira de Ciências},  publisher={Academia Brasileira de Ciências},  author={COSTA, ELIARDO G. and PONTE, RACHEL TARINI Q.},  year={2024},  pages={e20230991} }