TY - JOUR T1 - Types and dimensions of intermediaries in the customer journey JO - RAUSP Management Journal A1 - da Fonseca, Daiane Pereira A1 - Thomé, Karim Marini A1 - Limongi, Ricardo SN - 2531-0488 UL - 10.1108/RAUSP-11-2024-0242 VL - 61 Y1 - 2026 PB - Brazil ER -