@article{hernandez_santos_2010,  title={Development-based trust: proposing and validating a new trust measurement model for buyer-seller relationships},  volume={7},  ISSN={1807-7692},  url={https://doi.org/10.1590/S1807-76922010000200005},  DOI={10.1590/S1807-76922010000200005},  number={2},  journal={BAR - Brazilian Administration Review},  publisher={ANPAD - Associação Nacional de Pós-Graduação e Pesquisa em Administração},  author={Hernandez, José Mauro da Costa and Santos, Claudia Cincotto dos},  year={2010},  month={Apr},  pages={172–197} }