@article{aquino_silva_melo_silva_2017,  title={Organizational change in quality management aspects: a quantitative proposal for classification},  volume={27},  ISSN={0103-6513},  url={https://doi.org/10.1590/0103-6513.216516},  DOI={10.1590/0103-6513.216516},  journal={Production},  publisher={Associação Brasileira de Engenharia de Produção},  author={Aquino, André Tavares de and Silva, Jéssica Larissa and Melo, Renata Maciel de and Silva, Maisa Medonça},  year={2017},  pages={e20162165} }