@article{krause_bahls_2016, title={Classic service styles in commercial catering: proposal for standardiza-tion and clarifications for future research}, volume={10}, ISSN={1982-6125}, url={https://doi.org/10.7784/rbtur.v10i3.1186}, DOI={10.7784/rbtur.v10i3.1186}, number={3}, journal={Revista Brasileira de Pesquisa em Turismo}, publisher={Associação Nacional de Pesquisa e Pós-Graduação em Turismo}, author={Krause, Rodolfo Wendhausen and Bahls, Álvaro Augusto Dealcides Silveira Moutinho}, year={2016}, month={Sept}, pages={550–573} }