@article{lima-silva_sandim_magri_lotta_2020, title={Street-level bureaucracy in the pandemic: the perception of frontline social workers on policy implementation}, volume={54}, ISSN={0034-7612}, url={https://doi.org/10.1590/0034-761220200529x}, DOI={10.1590/0034-761220200529x}, number={5}, journal={Revista de Administração Pública}, publisher={Fundação Getulio Vargas, Escola Brasileira de Administração Pública e de Empresas}, author={Lima-Silva, Fernanda and Sandim, Tatiana Lemos and Magri, Giordano Morangueira and Lotta, Gabriela}, year={2020}, month={Sept}, pages={1458–1471} }