TY - JOUR T1 - Artificial Intelligence Applied to Assess Perceptions of the Quality of E-Commerce Logistics: Case Study of Rio de Janeiro JO - BBR. Brazilian Business Review A1 - Sucena, Marcelo Prado A1 - Cury, Marcus Vinicius Quintella SN - 1808-2386 UL - 10.15728/bbr.2021.1177.en VL - 21 Y1 - 2024 PB - Brasil ER -