TY  - JOUR 
T1  - Client satisfaction from the perspective of responsiveness: strategy for analysis of universal systems?
JO  - Revista Latino-Americana de Enfermagem
A1  - Mishima, Silvana Martins
A1  - Campos, Ana Carolina
A1  - Matumoto, Silvia
A1  - Fortuna, Cinira Magali
SN  - 0104-1169
UL  - 10.1590/1518-8345.1089.2674
VL  - 24 
Y1  - 2016
PB  - Brasil 
ER  -