TY - JOUR T1 - ON THE ROLE OF SWITCHING COSTS AND DECISION REVERSIBILITY IN INFORMATION TECHNOLOGY ADOPTION AND INVESTMENT JO - JISTEM - Journal of Information Systems and Technology Management A1 - Chulkov, Dmitriy V. SN - 1807-1775 UL - 10.4301/S1807-17752017000300001 VL - 14 Y1 - 2017 PB - Brasil ER -