Blackburn & Athayde (2000)BLACKBURN R & ATHAYDE R. 2000. Making the connection: the effectiveness of internet training in small businesses. Educ Train 42(4/5): 289-299., Fallon & Moran (2000)FALLON M & MORAN P. 2000. Information Communications Technology (ICT) and manufacturing SMEs. In: The 2000 Small Business and Enterprise Development Conference, 10-11 April, University of Manchester, Manchester., Matlay (2000),MATLAY H. 2000. Training in the Small Business Sector of the British Economy. In: Carter S and Jones D (Eds), Enterprise and Small Business: Principles, Policy and Practice, Addison Wesley Longman, London. p. 140-149.Riquelme (2002)RIQUELME H. 2002. Commercial Internet Adoption in China: Comparing the Experience of Small, Medium and Large Business. Internet Res 12(3): 276-286.
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Business sector, size and characteristics |
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Poon & Swatman (1995)POON S & SWATMAN P. 1995. The Internet for small businesses: An enabling infrastructure for competitiveness. In: The 1995 International Networking Conference, 27-30 June, Honolulu, Hawaii, Akkeren & Cavaye (1999)AKKEREN J & CAVAYE A. 1999. Factors affecting the adoption of e-commerce technologies by small business in Australia – an empirical study. In: The 10th Australian Conference On Information System, 1-3 December, Wellington., Doherty et al. (2001)DOHERTY N, HUGHES F & ELLIS-CHADWICK F. 2001. An investigation into the factors affecting the level of e-commerce uptake amongst SMEs. In: Roberts M et al. (Eds), Sixth Annual Conference of UKAIS, Cambridge, MA: School Press, p. 251-257., Daniel et al. (2002)DANIEL EM & GRIMSHAW DJ. 2002. An exploratory comparison of electronic commerce adoption in large and small enterprises. J Inf Technol 17(3): 133-147., Farhad et al. (2011)FARHAD N, BEHRAVESH M & RASOULI R. 2011. Developing Countries and Electronic Commerce the Case of SMEs. World Appl Sci J 15(5): 756-764., Savrula et al. (2014)SAVRULA M, INCEKARAB A & SENERB S. 2014. The Potential of E-commerce for SMEs in a Globalizing Business Environment. Procedia Soc Behav Sci 150: 35-45.
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Improves productivity and competitiveness; increase ability to operate in international markets; provides a tool for providing cost-effective ways to market their products and launch new products; creates value added, new services and new business models; improves or speeds communications; gather information; identify potential business partners. |
Crawford (1998)CRAWFORD J. 1998. NEWS –A Project to get smaller enterprises online. The National Office for the Information Economy (NOIE), Canberra. https://www.finance.gov.au/agimo-archive/publications_noie/1998.html. (accessed 10 January 2017). https://www.finance.gov.au/agimo-archive...
, Bakos & Brynjolfsson (2000)BAKOS Y & BRYNJOLFSSON E. 2000. Bundling and Competition on the internet. Mark Sci 19(1): 63-82., Miller & Besser (2000)MILLER NL & BESSER TL. 2000. The Importance of Community Values in Small Business Strategy Formation: Evidence from Rural Iowa. J Small Bus Manag 38(1): 68-85., Tetteh & Burn (2001)TETTEH E & BURN J. 2001. Global Strategies for SME-business: Applying the SMALL Framework. Logist Inf Manag 14: 171-180., Jon et al. (2001)JON K, LAI TL, HUI CK, DENNIS NCH & MENG TS. 2001. Electronic commerce adoption by SMEs in Singapore. In: The 34th Annual Hawaii International Conference on System Sciences, January 3-6, Maui, Hawaii., Merhtens et al. (2001), SawhneySAWHNEY M & ZABIB J. 2002. Managing and Measuring Relational Equity in the Network Economy. J Acad Mark Sci 30(4): 313-332. & Zabib (2002), Doolin, et al.(2003)DOOLIN B, MCLEOD L, McQUEEN B & WATTON M. 2003. Internet strategies for establishing retailers: Four New Zealand case studies. JITCA 5(4): 3-19., Chen (2004)CHEN S. 2004. Adoption of electronic commerce by SMEs of Taiwan. Int J Electron Commer Stud 2(1): 19-34., Grandon & Pearson (2004)GRANDON EE & PEARSON JM. 2004. Electronic commerce adoption: an empirical study of small and medium US Business. Inf Manag 42: 197-216., Poon & Swatman (2005)POON S & SWATMAN P. 2005. Small business use of the Internet: Findings from Australian case studies. Int Mark Rev 14(5): 1-15., Chong & Pervan (2007)CHONG S & PERVAN G. 2007. Factors Influencing the Extent of Deployment of Electronic Commerce for Small and Medium Sized Enterprises. JECO 5(1): 1-29., Shih (2008)SHIH H. 2008. Contagion effects of electronic commerce diffusion: Perspective from network analysis of industrial structure. Technol Forecast Soc Change 75(1): 78-90., Ahmada, et al. (2015)AHMADA SZ, ABDUL RAB, TENGKU MF & KHAIRUL AMZ. 2015. An Empirical Study of Factors Affecting e-Commerce Adoption among Small- and Medium-Sized Enterprises in a Developing Country: Evidence from Malaysia. Inf Technol Dev 21(4): 555-572, Rahayu & Day (2015)RAHAYU R & DAY J. 2015. Determinant Factors of E-commerce Adoption by SMEs in Developing Country: Evidence from Indonesia. Procedia Soc Behav Sci 195: 142-150.
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Perceived relative advantage; perceived compatibility; perceived benefits; MSME owner’s/manager’s strategic vision, innovativeness, ICT knowledge, expertise, and experience, and willingness to utilize ICT as well as to adjust his/her businesses to the requirements related to the utilization of ICT; other owner’s/manager’s characteristics; business planning; organizational complexity; observability; government policies; external change agents (skilled labor, software/hardware vendors); pressures from trading partners, customers and competitors. |
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Raymond (2001)RAYMOND L. 2001. Determinants of Web Site Implementation in Small Business. Internet Res 11(5): 411-422., Barry & Milner (2002)BARRY H & MILNER B. 2002. SME’s and Electronic Commerce: A Departure from the Traditional Prioritisation of Training? J Eur Ind Train 25(7): 316-326., Daniel & Grimshaw (2002)DANIEL E, WILSON H & MYERS A. 2002. Adoption of e-commerce by SME’s in the UK: towards a stage model. Int Small Bus J 20(3): 253-268., Seyal (2003)SEYAL AH. 2003. An Investigation of E-Commerce Adoption in Micro Business Enterprises: Bruneian Evidence. In: The 4th International Conference On Working With E-Business (We-B 03), 24-25 November, Perth., Street & Meister (2004)STREET CT & MEISTER DB. 2004. Small business growth and internal transparency: The role of information systems. MIS Quart 28(3): 473-506., Kaynak et al. (2005)KAYNAK E, TATOGLU E & KULA V. 2005. An analysis of the factors affecting the adoption of electronic commerce by SMEs Evidence from an emerging market. Int Mark Rev 22(6): 623-640., Migiro (2006), Jones et al. (2011)JONES P, PACKHAM G, BEYNON-DAVIES P & PICKERNELL D. 2011. False promises: E-business deployment in Wales’ SME community. JSIT 13(2): 163-178., (Zaied (2012)ZAIED ANH. 2012. Barriers to E-Commerce Adoption in Egyptian SMEs. IJIEEB 3: 9-18.
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Resources, e.g. capital to finance related costs (e.g. training of employees, organizational change, investment in tools and others), human resources, especially technical know- how/expertise, legal and regulatory (especially with respect to internet security or trust to use online transactions) factors |
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Migiro (2006), Lai (2007)LAI IKW. 2007. The strategic changes by adopting internet-based interorganizational systems. Manag Res News 30(7): 495-509., Standing et al. (2010)STANDING S, STANDING C & LOVE P. 2010. A review of research on e-marketplaces 1997-2008. Decis Support Syst 49(1): 41-51.
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Improves competitiveness and efficiency; closes the relationship gap between customers, suppliers and trading partners; streamlining of business processes; market expansion; improved operational efficiencies; access to new customers, supplier and trading partners; creation of new ways of selling existing products |
Neale et al. (2006)NEALE J, MURPHY J & SCHARL A. 2006. Comparing the Diffusion of Online Service Recovery in Small and Large Organizations. J Mark Commun 12(3): 165-181., Poorangi et al. (2013)POORANGI MM, EDWARD WSK, NIKOONEJAD S & KARDEVANI A. 2013. E-commerce adoption in Malaysian Small and Medium Enterprises Practitioner Firms: A revisit on Rogers’ model. An Acad Bras Cienc 85: 1593-1604.
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Trialability, observability, company’s culture, complexity, relative advantages |
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Karakaya & Shea (2008)KARAKAYA F & SHEA T. 2008. Underlying Motivations for Establishing E-Commerce Business and Their Relationship to E-Commerce Success. J Internet Commer 7(2): 153-179.
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to create new options for their customers, instigate fast new product delivery and services, reduce costs, increase sales, provide better customer service, gather market information, improve productivity, discover and retain new customers. |
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Azam & Quaddus (2009a)AZAM MS & QUADDUS M. 2009a. Adoption of b2b e-commerce by the SMEs in Bangladesh: an empirical analysis. In: The Asian Business Research Conference, 11-12 April, Dhaka.
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Increases productivity |
Saffu et al (2008)SAFFU K, WALKER JH & HINSON R. 2008. Strategic value and electronic commerce adoption among small and medium-sized enterprises in a transitional economy. J Bus Ind Mark 23(6): 395-404., Azam & Quaddus (2009b)AZAM MS & QUADDUS M. 2009b. Adoption of e-commerce by the SMEs in Bangladesh: the effects of innovation characteristics and perceived risk. In: The Australian And New Zealand Marketing Academy Conference, 30 November - 2 December 2009, Melbourne, Victoria.
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Perceived organizational compatibility |
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Hunaiti et al. (2009) |
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Provides cost-effective tool to market and launch new products, improves client communications, enhance the collection of marketing knowledge and information |