Acessibilidade / Reportar erro

Users' satisfaction with a conversation circle program in the waiting room

PURPOSE: To investigate the satisfaction of participants with an educational program in health. METHODS: Research voluntarily participants were 34 adults, 21 females and 13 males. For the collection was designed an instrument directed with responses presented in Likert scale (0-5). The data were categorized and tabulated for analysis by nonparametric statistics. RESULTS: The program was evaluated as very good (VG) by 73.8% of those interviewed, the strategy of presentation as VG by 73.2%, the organization was 70.3% for VG, the language and supporting material for VG were 75.5% and 57.2% respectively, and 69.3% considered it important the content and 44% were prepared to convey knowledge. CONCLUSION: It consisted to which participants were satisfied with the program, so the circles of conversation were an effective strategy capable of producing a discussion of the issues placed on the agenda and effective for sensitization of the participants in their health.

Health Promotion; Health Education; Humanization of Assistance; Patient Satisfaction; Speech; Language and Hearing Sciences


Academia Brasileira de Audiologia Rua Itapeva, 202, conjunto 61, CEP 01332-000, Tel.: (11) 3253-8711, Fax: (11) 3253-8473 - São Paulo - SP - Brazil
E-mail: revista@audiologiabrasil.org.br