This article aims to reflect on non-reactive communication - concept developed by D. W. Winnicott that corresponds to a pathological reclusion. For that, it brings the report of psychoanalytic care to a teenager who was in a state of isolation. The article refers to the understanding the mode of psychopathological functioning presented according to the Ferenczian matrix of psychic illness, characterized by Luís Claudio Figueiredo. The technical strategies pointed out are fundamentally based on the concepts of complaint/claim of psychoanalyst Anne Alvarez, who postulates a more active approach in the sense of the analyst reaching the patient, thus configuring a revitalizing clinic.
withdrawal; boredom; non-communication; complaint