Acessibilidade / Reportar erro

Development of a chatbot prototype to assess arteriovenous fistula maturation

Abstract

Objective

To describe the development and characteristics of a chatbot prototype intended for data collection and recording for arteriovenous fistula maturation assessment by nurses.

Methods

This is a methodological study applied to the construction of a chatbot conducted in the following phases: knowledge base construction; virtual assistant type selection; content scripting; dialogue creation in the chatbot; and dialogue review.

Results

The knowledge base of a chatbot, called “FAViana”, was built from the content of a fistula maturation assessment protocol applying inspection, palpation and auscultation. Content scripting provided the basis for simulating a dialogue structured in a questionnaire on Google Forms®, which was transformed into a conversation using the Chat Forms® add-on. “FAViana” characteristics were aligned with the first step of the Nursing Process for documenting assessment data and abnormalities of AVF maturation and providing support for abnormal data interpretation, indicating the likely complication and suggesting recommendations on the possible complication.

Conclusion

A chatbot prototype could provide an innovative alternative for the Nursing Process implementation in assisting nephrological patients.

Arteriovenous fistula; Nursing assessment; Software; Nursing processs; Protocols; Surveys and questionnaires

Escola Paulista de Enfermagem, Universidade Federal de São Paulo R. Napoleão de Barros, 754, 04024-002 São Paulo - SP/Brasil, Tel./Fax: (55 11) 5576 4430 - São Paulo - SP - Brazil
E-mail: actapaulista@unifesp.br