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IF YOU MAKE A MISTAKE, FIX IT: an experimental study on health news in G1 and WhatsApp

SE ERRAR, CORRIJA: um estudo um estudo experimental sobre notícias de saúde no G1 e no WhatsApp

SI TE HAS EQUIVOCADO, CORRÍGELO: un estudio experimental sobre noticias de salud en G1 y WhatsApp

ABSTRACT

This article analyzes the effect of news reports containing grammatical errors that have been corrected or updated, how readers perceive the credibility of this information, and their behavioral intention with the content in the news reports. We investigated these effects in a report on yellow fever vaccination with a sample of 1.648 individuals. Based on an experimental research design, we measured the effects of the vehicle (G1 or WhatsApp) and five versions of a text. The findings show that the same text assigned to G1 or a WhatsApp message was perceived as more credible in the first case. Grammatical errors, updates, and corrections, in general, did not affect the credibility of the news or the intention to be vaccinated. When the news is attributed to the G1, however, the credibility of the “corrected” message is significantly higher than the credibility of the message with serious grammar errors.

Key words
News correction; News update; Grammatical Errors in journalism; Credibility; Health journalism

Associação Brasileira de Pesquisadores em Jornalismo (SBPJor) Secretaria da SBPJor, Faculdade de Comunicação, Universidade de Brasília(UnB)., ICC Norte, Subsolo, Sala ASS 633 - cep: 70910-900, Brasília - DF / Brasil - Brasília - DF - Brazil
E-mail: sbpjor.dir.adm@gmail.com