Organizational Citizenship Behavior: Brazilian version of the scale of Organizational Citizenship Behavior for Knowledge Workers

Abstract

This study is the translation, cultural adaptation and validation of the scale of Organizational Citizenship Behavior for Knowledge Workers (OCB-KW), developed by Dekas (2010) and Dekas, Bauer, Welle et al. (2013). The protocol suggested by Beaton, Bombardier, Guillemin et al. (2000) was used, composed of the translation stages, synthesis, back-translation, evaluation committee, equivalence of pre-test and submission and appraisal. Furthermore, by means of a pilot study, the final version of the instrument was applied to a sample of 247 individuals. As results, the scale of OCB-KW was validated, presented adequate reliability indices and can be used in future studies in the area of administration, increasing the production of scientific knowledge on the subject.

Keywords:
Organizational Citizenship Behavior; Translation; Cross-cultural adaptation; Scale validation