By identifying the resulting benefits of the application of a information program (constituted by pamphlets accompanied by verbal information), either in the change of the nurses behaviour to the transmission of information, or in the obtaining of the same by the patients, it was possible to develop a systematized knowledge that allowed to clarify the nurses role in the hospital internment, and that the specified in the letter of the rights and duties of the patient could be respected. The aims of this study are to identify how the application of an information program produces changes in the nurses' behaviour in transmitting the information, and to verify the effectiveness of the introduction of a information program regarding the information obtaining on the part of the patients. It was an experimental study and the populations that were in the base of this study were composed by patients interned in medicine services and surgery services and for nurses that exercise its profession in medicine services and in surgery services. We conclude that the share attitude of information is higher in nurses of the group submitted to an information program comparing to the ones who were not. Similarly, patients of the group submitted to a information program obtained more information.
Information program; Patients; Nurses; Communication
