Health care provided by SUS: the experience of foreign students

Mayara Lima Barbosa Suely Deysny de Matos Celino Anne Gomes Carneiro Gabriela Maria Cavalcanti Costa About the authors

ABSTRACT

Objective:

To analyze the experience of foreign students in health care provided by the SUS services.

Methods:

Qualitative approach study, with undergraduate and graduate foreign students who used the SUS health services. The interviews were submitted to the technique of content analysis.

Results:

Emerged three thematic categories: knowledge about SUS, health services used and evaluation of users regarding assistance. User (dis)satisfaction regarding to health services was related to the reception, resoluteness, the time in the waiting room and facilities and difficult access.

Conclusions:

The study showa the need to clarify the foreign students about systema organization and how to seek service to achieve better resolution.

Keywords:
Health Care; Health Services for Students; International Educational Exchange

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