Daily practice in the Brazilian Unified Health System in its third decade

ABSTRACT

Objective

to understand the daily practice in the Brazilian Unified Health System, in its third decade, from the perspective of primary health care professionals (PHC).

Method

this qualitative research was anchored in the Grounded Theory and Symbolic Interactionism, with 82 health professionals working at PHC. It had as a source of evidence individual open interview and memoranda. Data collection occurred between April 2017 and March 2018 in 14 PHC units of three cities from different sanitary regions of Minas Gerais.

Results

the daily practice in the SUS is presented by PHC professionals and permeates their understanding of SUS, the work in PHC and its implication in professional practice; the impact of management; the current context of SUS and its influence on (un)safe care.

Conclusions and implications for practice

factors that cause insecurity to professionals may compromise the quality of care and good practice, contribute to reflections of professionals, managers and users on the relevance of proactivity in popular participation so that changes occur in the context of PHC, enabling professionals to be safer in their actions and improvements in the quality of health care.

Keywords:
Primary Health Care; Unified Health System; Access to Health Services; Working Conditions