Digital Literacy for Older Adults: perceptions about teaching-learning

Digital literacy programmes for the elderly propose to expand digital skills and competences; yet, knowledge about the methodological and teaching approaches in these interventions is scarce. The study aimed to verify the optimising factors in the teaching-learning process in digital literacy programmes for older adults, based on students’ perceptions. Using the content analysis technique, two main categories were identified among the contributions of 278 participants. It was concluded that the human aspects should be valued by the instructors in the teaching-learning process for older-adult students, mainly, by demonstrating the qualities of being patient, calm and attentive.

Keywords:
Digital Literacy; Older Adults; Teaching-Learning

Authorship

Karina de Lima Flauzino

Universidade de São Paulo (USP), São Paulo/SP - BrazilUniversidade de São PauloBrazilSão Paulo, SP, BrazilUniversidade de São Paulo (USP), São Paulo/SP - Brazil

http://orcid.org/0000-0001-8062-3336

Maria da Graça Campos Pimentel

Universidade de São Paulo (USP), São Paulo/SP - BrazilUniversidade de São PauloBrazilSão Paulo, SP, BrazilUniversidade de São Paulo (USP), São Paulo/SP - Brazil

http://orcid.org/0000-0001-8264-5811

Samila Sathler Tavares Batistoni

Universidade de São Paulo (USP), São Paulo/SP - BrazilUniversidade de São PauloBrazilSão Paulo, SP, BrazilUniversidade de São Paulo (USP), São Paulo/SP - Brazil

http://orcid.org/0000-0002-8587-8298

Isabela Zaine

Universidade de São Paulo (USP), São Paulo/SP - BrazilUniversidade de São PauloBrazilSão Paulo, SP, BrazilUniversidade de São Paulo (USP), São Paulo/SP - Brazil

http://orcid.org/0000-0003-0641-9761

Lilian Ourém Batista Vieira

Universidade de São Paulo (USP), São Paulo/SP - BrazilUniversidade de São PauloBrazilSão Paulo, SP, BrazilUniversidade de São Paulo (USP), São Paulo/SP - Brazil

http://orcid.org/0000-0002-3223-9775

Kamila Rios da Hora Rodrigues

Universidade de São Paulo (USP), São Paulo/SP - BrazilUniversidade de São PauloBrazilSão Paulo, SP, BrazilUniversidade de São Paulo (USP), São Paulo/SP - Brazil

http://orcid.org/0000-0001-9176-8709

Meire Cachioni

Universidade de São Paulo (USP), São Paulo/SP - BrazilUniversidade de São PauloBrazilSão Paulo, SP, BrazilUniversidade de São Paulo (USP), São Paulo/SP - Brazil

http://orcid.org/0000-0001-5220-410X

Karina de Lima Flauzino is a master’s student in Gerontology at the University of São Paulo (EACH/USP). She is a specialist in Political Psychology, Public Policies and Social Movements and a Bachelor in Gerontology from EACH/USP. ORCID: http://orcid.org/0000-0001-8062-3336 E-mail: karinageronto@gmail.com

Maria da Graça Campos Pimentel is a Full Professor at the Institute of Mathematical and Computer Sciences, University of São Paulo (USP). She holds a PhD in Computer Science from the University of Kent at Canterbury and a master’s in Computer Science and Computational Mathematics from USP. ORCID: http://orcid.org/0000-0001-8264-5811 E-mail: usp.mgp@gmail.com

Samila Sathler Tavares Batistoni is a Professor at the School of Arts, Sciences and Humanities, University of São Paulo. She holds a PhD in Education and a master’s in Gerontology from the University of Campinas (UNICAMP). ORCID: http://orcid.org/0000-0002-8587-8298 E-mail: samilabatistoni@gmail.com

Isabela Zaine holds a post-doctoral degree from the Institute of Mathematical and Computer Sciences, University of São Paulo, as well as a PhD and a master’s in Psychology from the Federal University of São Carlos. ORCID: http://orcid.org/0000-0003-0641-9761 E-mail: isabela.zaine@gmail.com

Lilian Ourém Batista Vieira holds a master’s in Gerontology from the School of Arts, Sciences and Humanities, University of São Paulo. She is a Bachelor in Phonoaudiology from São Camilo University Center and a specialist in Clinical Audiology from the Santa Casa de Misericórdia de São Paulo. ORCID: http://orcid.org/0000-0002-3223-9775 E-mail: lilian.cliquet@gmail.com

Kamila Rios da Hora Rodrigues is a Professor at the Institute of Mathematical and Computer Sciences, University of São Paulo. She holds a PhD and a master’s in Computer Science from the Federal University of São Carlos. ORCID: http://orcid.org/0000-0001-9176-8709 E-mail: kamila.rios@gmail.com

Meire Cachioni is an Associate Professor at the University of São Paulo. She holds a post-doctoral degree in Education from the University of Campinas (UNICAMP), as well as a PhD in Gerontology and a master’s in Education from UNICAMP. ORCID: http://orcid.org/0000-0001-5220-410X E-mail: meirec@usp.br

SCIMAGO INSTITUTIONS RANKINGS

Universidade de São Paulo (USP), São Paulo/SP - BrazilUniversidade de São PauloBrazilSão Paulo, SP, BrazilUniversidade de São Paulo (USP), São Paulo/SP - Brazil

Figures | Tables

Figures (1)
Tables (2)

Thumbnail

Figure 1:
Word cloud of the category “personal qualities”. São Paulo, 2020

Thumbnail

Table 1:
Categories under analysis, definitions, thematic axes and participants’ contributions. São Paulo, 2020

Thumbnail

Table 2:
Frequency distribution of the categories and their corresponding thematic axes. São Paulo, 2020

Figure 1: Word cloud of the category “personal qualities”. São Paulo, 2020

Source: compiled by the authors⁵ 3 Construction of the word cloud based on the contextual units analysed, by means of https://www.wordclouds.com. based on the Digital Literacy Programme for the older learner EACH/ICMC 2018/2019

Table 1: Categories under analysis, definitions, thematic axes and participants’ contributions. São Paulo, 2020

Categories Analysed	Category Definition	Thematic Axes and Participants’ Contributions
1) Personal qualities (Code: CA)	Refers to participants’ contributions regarding the desirable personal qualities and attributes for the instructors/mentors.	a) Patience (P) CAP23: “Have much patience” CAP54: “Patience with the students” b) Personal Attributes (A) CAA256: “Much calmness” CAA262: “Not to have arrogant attitude and treat people as they would like to be treated”
2) Didactics and methodological strategies (Code: DE)	Refers to the participants’ contributions regarding the didactics, techniques and methods applied to the teaching-learning process.	a) Supporting autonomy (F) DEF266: “Teach and not to do [the activity] for me” DEF08: “Teach and let me do it by myself” b) Attention to sensorial deficits (A) DEA42: “Patience and understanding of the difficulties each one faces” DEA34: “Improve the booklets, specially enlarging the fonts” DEA91: “Be patient and review content so we don’t forget what we have learnt” c) Focus on practical actions (P) DEP41: “Focus on day-to-day and internet things, how to instal apps” DEP92: “To have loads of practical activities” d) Didactics (D) DED58: “Try to show that it is not rocket science, that we should not be afraid” DED115: “Speak in a simple way, providing the content in simple language”

Source: Developed by the authors based on the com Digital Literacy Programme for the older learner EACH/ICMC 2018/2019.

Table 2: Frequency distribution of the categories and their corresponding thematic axes. São Paulo, 2020

Categories and Thematic Axis	Categories N (%)	Themes N (%)
1. Personal qualities	203 (64)	-
1.1 Patience	-	184 (90)
1.2 Personal Attributes	-	54 (26)
2. Didactics and methodological strategies	113 (36)	-
2.1 Supporting autonomy	-	10 (9)
2.2 Attention to sensorial deficits	-	39 (34)
2.3 Focus on practical actions	-	14 (12)
2.4 Didactics	-	50 (44)
Total	316 (113)	-

Source: Developed by the author based on the Digital Literacy Programme for the older learner EACH/ICMC 2018/2019.

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Universidade Federal do Rio Grande do Sul - Faculdade de Educação Avenida Paulo Gama, s/n, Faculdade de Educação - Prédio 12201 - Sala 914, 90046-900 Porto Alegre/RS Brasil, Tel.: (55 51) 3308-3268, Fax: (55 51) 3308-3985 - Porto Alegre - RS - Brazil
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[1] Karina de Lima Flauzino is a master’s student in Gerontology at the University of São Paulo (EACH/USP). She is a specialist in Political Psychology, Public Policies and Social Movements and a Bachelor in Gerontology from EACH/USP. ORCID: http://orcid.org/0000-0001-8062-3336 E-mail: karinageronto@gmail.com