The aim of this study was to verify the sociodemographic, work and psychosocial risk factors in 668 subjects from organizations located in Porto Alegre (RS) and metropolitan area. For data collection, the instruments used were the Technostress Scale (RED/ICT) and a questionnaire to survey other variables. In the dimension of Disbelief, we identified a profile constituted of women, with children and high school degree, use of ICT outside working time, use e-mail. In the dimension of Fatigue, women, without partners, were spending more hours using e-mail, internet and intranet. Women, with children and high school degree, using cell phones characterized the profile of Anxiety dimension. To Ineffectiveness, women, older age, with partner and children, who use cell phones and spend more time with ICT out of working hours. Not choosing to work with ICT, dissatisfaction and not feeling fulfilled by the job were associated with the fours dimensions of technostress.
technostress; information and communication technologies; ICT; workers
