In this paper we discuss the tutoring model adopted by the Public Institutions of Higher Education that integrate the Open University of Brazil (Universidade Aberta do Brasil - UAB) program. The starting point is the research and the actions developed by the authors in the past decade that are directly related to distance education in Brazil. The focus is on the classroom tutors who are responsible for assisting students in the presential center where they have support and who are selected through published notes in the virtual notice board of the institutions that offer higher education courses in a distinct mode of classroom teaching. The publication analysis was performed in a way to verify the relationship between the theoretical issues that have been studied by specialists in Brazil and the requirements for the exercise of tutoring. It is believed that face-to-face tutoring is essential for the promotion of educational activities that contribute to improve student progress and learning.
education; distance education; Brazil; face-to-face tutoring.