The use of computer program used by teachers, parents and family members to teach reading and writing skills allowed the verbalizations provided by these learners to be analyzed to assist them with the teaching tasks. Although these verbalizations have been identified in previous studies, the aim of the present study was to categorize and quantify the types of verbal cues provided by the family members in the role of monitors, due to the lack of systematization of these hints. Three persons responsible for three students with intellectual disabilities participated in this study, and were exposed to the software in their homes. The procedure consisted of categorizing and quantifying the verbal hints given by the monitors. As result, two categories of cues were established: suitable ("Give instructions for the task" and "Praise") and inadequate hints ("Pointing out errors in learner response" and "Answer for the learner"). The results suggested that the category called adequate cues should be used in future training of monitors, in order to favor the initial interaction between learner and software.
Cues; Reading; Handwriting; Software
