Disorders in controlling the production of circulating loads impose challenges to the participant elements of a logistics system, particularly with regard to monitoring weight and volume, location, time, and handling. Responsible departments have difficulties getting rapid and accurate information about the vehicles in transit, not only to perform the control and monitoring of traffic, but also for planning purposes and safety. Thus, the integration of information technology becomes decisive for knowledge sharing in a logistics system. In this case, the application of RFID (Radio Frequency Identification) is one of the factors that can provide subsidies for better analysis and risk management. From this context, the aim of this study was to address how a logistics system has solved other problems found in the monitoring of path process and information control using RFID technology (Radio Frequency Identification). To this end, the case of the System of Infrastructure and Monitoring of Loads of the State of Santa Catarina (SIMCESC) was used as an object of study. The article begins with a theoretical basis on a range of issues involved in logistics processes, then a list of the features expected to improve the system operation is presented. After that, it contextualizes how information technology can help manage logistics, especially RFID. Next, it describes the SIMSESC, with the subsequent analysis of the case study, in which there is a crossing of the compiled data from the literature in order to identify how the system used RFID to solve its problems. Thus, the contribution of technology to the case studied can be verified, avoiding common problems in logistics such as delays of trucks that are not informed, delays in the transfer of information to the company, and failures in the monitoring of paths. Also, we observed the improvements provided by process automation, data logging, load tracking, and guarantee of rigor and quality for logistics.
Logistics; Information Technology; Processes Control; Monitoring Processes
