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Skill for the work in the Street Offices

Abstract

The creation of the Street Offices teams (eCR), to reassess issues related to the professional training for health, especially to working with people living on the streets (PSR). This study aimed at: identifying components of currently enacted competencies (knowledge, skills and attitudes); framing and associating these elements; proposing the synthesis of the mapped components as the core competencies for working in the eCR. With qualitative approach, this work assumed two phases for collecting and systematizing data: the execution of focus groups with three eCR from the Federal District; and the construction of consensus on competencies for work in the eCR, consulting 20 workers, managers and experts, from the five regions of the country, using the Delphi Method. Were considered as components of the competencies for the work at eCR: 25 knowledge, 37 skills, and 16 attitudes. From the 30 most voted elements by the experts, three competencies were proposed: one related to the clinical care, other related to the work process and the last one on service networking. Finally, the elements that were not included in the main list and how they can contribute to the debate about the health professionals, better qualifying them to work in the Unified Health System (SUS), with PSR.

Keywords:
Street Offices teams; professional skills; training for the SUS

PHYSIS - Revista de Saúde Coletiva Instituto de Medicina Social Hesio Cordeiro - UERJ, Rua São Francisco Xavier, 524 - sala 6013-E- Maracanã. 20550-013 - Rio de Janeiro - RJ - Brasil, Tel.: (21) 2334-0504 - ramal 268, Web: https://www.ims.uerj.br/publicacoes/physis/ - Rio de Janeiro - RJ - Brazil
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