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The guard at the health institution: between the rules and the “Brazilian way”

Abstract

Health institutions have workers of various areas. Among these professionals are the ones involved in property security, not traditionally considered part of the health team. It is expected that these professionals ensure institutional patrimony and people’s integrity, but in health institutions guards’ work includes a wide range of tasks, such as identifying people in need for urgent care, helping to transport sick people or providing information about clinic and doctor’s offices. Eventually rules are broken by health and security professionals to cope with challenges of any given context. Two different logics are then in disputation in these institutions: the logic of the universal law and the logic of the relations. The differences between the legislation and the patrimonial guards’ work, between the rules and the “jeitinho” (Brazilian way of doing things), points out the movement of the society, oscillating between formal and informal, universal and relational, individual and person. This presentation addresses the guards’ work on health institutions, based on qualitative research, with interviews with 11 patrimonial guards. Data analysis showed difference between the normative work - based on the legislation - and the work that surpasses the rules.

Keywords:
work; security; safety; health unit

PHYSIS - Revista de Saúde Coletiva Instituto de Medicina Social Hesio Cordeiro - UERJ, Rua São Francisco Xavier, 524 - sala 6013-E- Maracanã. 20550-013 - Rio de Janeiro - RJ - Brasil, Tel.: (21) 2334-0504 - ramal 268, Web: https://www.ims.uerj.br/publicacoes/physis/ - Rio de Janeiro - RJ - Brazil
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