With the objective of understanding the challenges and potentials of a Psychological Service for employees in a General Hospital, six employees were interviewed whoexperiencedthis service during the implantation phase. The interviews were non-directive, and a starter question was made to stimulate the statements. Through a qualitative methodology, the statements were phenomenologically analyzed: starting of by breaking the text in units of meaning, to enablethe construction of a psychological understanding concerning the living experiences. For each statement a specific synthesis of the elements was elaborated. That material served to compose a General Synthesis that included elements common to all of the specific synthesis. The wealth of the statements enabledsome incursions to deepen the limits and the possibilities found in the practice of this modality in the hospital context.
Psychological service in a general hospital; personcentered approach; clinical psychological practice in a hospital organization