This work studies the implementation of heuristics and scatter search (SS) metaheuristic in a real heterogeneous fleet vehicle routing problem with time windows and split deliveries (HFVRPTWSD) in Brazil. In the vehicle routing problem with time windows and split deliveries (VRPSD) each client can be supplied by more than one vehicle. The problem is based in a single depot, the demand of each client can be greater than the vehicle’s capacity and beyond the time windows constraints, and there are also vehicle capacity and accessibility constraints (some customers cannot be served by some vehicles). The models were applied in one of the biggest retail market in Brazil that has 519 stores distributed in 12 Brazilian states. Results showed improvements over current solutions in a real case, reducing up to 8% the total cost of the operation.
Vehicle routing problem; heterogeneous fleet; time windows; split delivers