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  • The role of motivation in the results of total productive maintenance Research Article

    Guedes, Micaela; Figueiredo, Paulo S.; Pereira-Guizzo, Camila Sousa; Loiola, Elisabeth

    Abstract in English:

    Abstract Paper aims The aim is to analyze the role of motivation of work teams in production lines in the operational results obtained with the implementation of a Total Productive Maintenance (TPM) program in a single company. Originality The areas of industrial production and maintenance require that human factors influencing performance be continuously investigated and cannot focus exclusively on the reliability of equipment and systems. Studies that contemplate these factors are relatively scarce but of great value for companies and society. Research method This is an exploratory case study that used a measurement of motivation with two teams of employees who participated in the implementation of TPM, comparing it to measures of operational performance. Unstructured interviews and nonparticipant observation were also used for data collection. Main findings The level of motivation of the team was positively associated with a change in operational performance, and the implementation of TPM had a positive impact on performance. Implications for theory and practice This study contributes to the behavioral operations management literature by showing empirical evidence that operational results may depend on motivated workers during TPM implementation. Managers must pay attention to the factors that determine the motivation of work teams when implementing improvement programs.
  • Fast-response measures to mitigate the COVID-19 health and economic impacts within the organizations: the case of Thyssenkrupp Elevator Brazil Research Article

    Gomes, Rodrigo Frank de Souza; Gauss, Leandro; Lacerda, Daniel Pacheco

    Abstract in English:

    Abstract Paper aims This paper aims at investigating the efficacy of fast-response measures to mitigate the impacts of COVID-19 in an essential service organization that continued to operate despite the pandemic. Originality Although the number of studies associated with COVID-19 has grown exponentially, insufficient attention has been paid to how organizations should rapidly respond to overcome the trade-off between worker’s health and economic activity. Research method A five-step case study design is carried out in this research. The efficacy of measures is assessed through the amplitude and agreement level among respondents as well as a statistical comparative analysis to evidence the significance of the results. Main findings Our findings indicate that the mitigation measures implemented within the factory were well-accepted by employees and empirical evidence attests to the efficacy of the actions implemented, even though further studies are needed. Implications for theory and practice The study expands the literature about Business Continuity Planning and highlights the Evaporating Cloud (a tool of the Theory of Constraints) as a mechanism to broaden the capacity to analyze conflicts. For practitioners, this research presents a useful body of knowledge to deal with trade-offs at the enterprise-level.
  • Social skills in higher education: how to combine active learning and social skills training program Research Article

    Lopes, Daniele Carolina; Gerolamo, Mateus Cecílio; Musetti, Marcel Andreotti; Amaral, Daniel Capaldo

    Abstract in English:

    Abstract Paper aims The objective was to propose a Social Skills Training (SST) program integrated with project-based learning (PjBL) and to describe the student’s perception. Originality Social skills are recognized for promoting peer collaboration and are important requirements in professional environment. However, there are no proposals on how to integrate SST in PjBL. Research method The same PjBL was applied to students from different classes and at the same Production Engineering course. The first in 2017 without the SST, and in 2018, with the SST conducted by a psychologist. A survey with open-ended questions compiled students' perceptions in both applications. Main findings The qualitatively analyzed students' responses indicated changes regarding the perceived benefits of the PjBL over the years and students with SST cited the benefit of social interaction and teamwork. Implications for theory and practice The study points out that SST can be positive and brings effects in professional teams.
  • The influence of factors on project management: a qualitative approach Research Article

    Castro, José Francisco Tebaldi de; Costa, Helder Gomes; Méxas, Mirian Picinini; Lima, Claudio Benevenuto de Campos; Ribeiro, Wagner Rodrigues

    Abstract in English:

    Abstract Paper aims This study describes a qualitative analysis methodology, proposing measurement of the degree of influence of factors acting in project management. Originality A multidisciplinary approach explores a path not previously addressed by methodologies commonly associated with project management. Research method The De Borda method was used on the results collected from a survey composed of two samples, and showed a strong correlation between them. Main findings The results suggest the need to adapt certain project management practices in a given environment, in order to preventively guarantee the success of a project during its execution. The Interpersonal Skills, with Tools and Methods, and Top Management Support are the most influential in project deployment of specific samples. Implications for theory and practice It covers part of the existing gap regarding the lack of knowledge on the intensity of the effects of active factors in project deployment. Researchers will be able to enhance said factors, understanding which factors determine, preventively, project success.
  • Sustainability practices in container terminals in Brazil Research Article

    Calcerano, Tomaz Alexandre; Hilsdorf, Wilson de Castro

    Abstract in English:

    Abstract Paper aims This paper aims to investigate which sustainability practices are being applied in port terminals in Brazil and to identify the driving forces and obstacles to the implementation of these practices. Originality The research contributes to fill gaps that still remain in the literature, such as the need to identify and analyze sustainability requirements in the port industry in a more tangible way, bringing new evidence to a better understanding of how the port industry perceives and addresses sustainability issues. Research method The paper presents an in-depth multiple case study in the five largest terminals in Brazil, which correspond to approximately 60% of the Brazilian handling of containers. Main findings The results present evidence of the evolution of the commitment to environmental preservation and the progressive dissemination of sustainability practices. The main difficulties are the high costs and lack of support from the port authority to encourage the implementation of some practices. Implications for theory and practice This study aimed to disclose sustainability practices adopted at container terminals in Brazil, as well as provide some content, both for academia and companies, that may assist in developing new research on this theme and implementing these practices in other organizations.
  • Proposal for an analytical model of materiality in the Global Reporting Initiative Standards reports Research Article

    Vieira, Igor Laguna; Silva, Elmo Rodrigues da; Martini, Luiz Carlos de; Rangel, Luis Alberto Duncan

    Abstract in English:

    Abstract Paper aims This study proposes, applies, and discusses a model based on the analytic hierarchy process (AHP) method with the objective of assessing the issue of materiality of sustainability reports in the Global Reporting Initiative (GRI) model of civil construction companies. Originality The published literature contains few studies that propose quantitative models for the assessment of materiality for sustainability reports. To address this data gap, the present research suggests new paths. Research method After the hierarchical structure of the model had been developed, specialists were asked to prioritize the criteria and sub-criteria in their orders of preference. Their decisions were collected through a questionnaire and the responses were included in the model using the individual aggregation of priorities method applied to the AHP. Main findings It was concluded that there is scope for improving the quality of sustainability reports, as there are companies that fail to disclose relevant topics according to the judgment of the specialists consulted in this study. Implications for theory and practice The AHP method with absolute measurement proved to be an efficient model, mainly because it allows for weighting of criteria and sub-criteria, demonstrating that it is useful for comparing the materiality of company reports.
  • The cooperation between suppliers and an agro-industrial slaughterhouse: a measurement tool Research Article

    Alécio, João Cuareli; Neuenfeldt, Alvaro; Siluk, Julio; Mendes, Angélica Alebrant; Oliveira, Bruna Rigon de; Mello, Mário

    Abstract in English:

    Abstract Paper aims To identify factors to measure the cooperation between an agro-industrial pork slaughterhouse cooperative and input suppliers. Originality A performance measurement tool applicable in real-life industry practices related to input suppliers, based on critical success factors. Research method The performance measurement tool was calculated based on the analytic hierarchy process (AHP) procedure, constituted by two essential elements, the critical success factors and the key performance indicators, organized in a hierarchical structure. The key performance indicators are used to detail the critical success factors, measuring the supplier’s performance in relation to specific cooperation characteristics. Main findings In general, 77% of suppliers are fully or potentially cooperative with an established performance in risk sharing and information sharing factors. For the remaining 23% of suppliers classified as partially cooperatives, suggestions were proposed for changes to be implemented which improve their cooperation level performance. Finally, a direct relation between a low proportion of input discards and a established cooperative performance between suppliers and the analyzed agro-industrial pork cooperative was not verified. Implications for theory and practice To provide a performance measurement tool developed with methodological rigor to be used by researchers and agro-industrial pork slaughterhouse cooperative managers to improve the Brazilian pork slaughterhouse supply chain context.
  • Risk prioritization based on the combination of FMEA and dual hesitant fuzzy sets method Research Article

    Calache, Lucas Daniel Del Rosso; Zanon, Lucas Gabriel; Arantes, Rafael Ferro Munhoz; Osiro, Lauro; Carpinetti, Luiz Cesar Ribeiro

    Abstract in English:

    Abstract Paper aims This paper proposes the combination of the quality tool FMEA (Failure Modes Effects and Analysis) with the DHFS (Dual Hesitant Fuzzy sets) technique to process judgements with hesitation and hence conduct the prioritization of failure modes considering a group decision making problem. Originality There are no studies that combine the FMEA tool with the DHFS technique. Research method Firstly, this paper presents a review of the current FMEA literature. Then, the group decision model is presented combining the FMEA and the DHFS. Finally, an illustrative example in the context of supplier failure modes is brought to guide future applications of the proposal. Main findings The paper presents a model that combines the FMEA tool with the DHFS. It allows considering different risk factors weights in a group decision process with experts from several areas. The model is also able to deal with the different types of hesitations present in the judgements. Implications for theory and practice The traditional FMEA does not deal with individual judgments of different decision makers. The new proposal can be easily applied in different contexts of potential failure modes analysis considering different types of hesitation in group decision making, such as medical and humanitarian.
  • Paper-based thesis and dissertations: analysis of fundamental characteristics for achieving a robust structure Research Article

    Kubota, Flávio Issao; Cauchick-Miguel, Paulo Augusto; Tortorella, Guilherme; Amorim, Marlene

    Abstract in English:

    Abstract Paper aims This study identifies fundamental characteristics for developing a paper-based thesis (PBT), providing some recommendations to researchers who decide for this academic research report. Originality This paper contributes to the literature by providing guidance to develop PBTs, which has been attracting researchers' interest because it demonstrates publication capacity and potential as a researcher. Additionally, it is still not entirely clear which issues and countermeasures researchers should address when choosing the paper-based structure. Research method The authors searched for articles of PBTs already published, institutional documents (e.g., regulations for conducting PBTs in Brazil and abroad) and journal papers concerning this subject. A content and document analysis were conducted in the papers and PBT internal regulations, respectively. Main findings Results indicate five main factors that impact the success of a PBT approach: (i) the initial planning for this academic model; (ii) alignment between the articles and the thesis/dissertation; (iii) research design construction; (iv) copyrights requirements; and (v) issues regarding co-authorship. Based on that, the study also builds some guidelines to structure a robust PBT. Implications for theory and practice Our recommendations might be meaningful to scholars and researchers bring more theoretical, empirical, and structural robustness when developing a PBT final document.
  • PSCPF: planning, scheduling and control of patient flow Research Article

    Souza, Thiago A.; Vaccaro, Guilherme L. R.; Lima, Rui M.

    Abstract in English:

    Abstract Paper aims Lack of operational planning in healthcare organizations may result in service disconnection and reduced value per effort to the patient. Production Planning, Scheduling and Control assists in determining “what,” “how much,” “when” and “where” to deliver, which may be of great relevance to healthcare services. This study proposes a structural framework and analyzes the implementation of PPSC concepts in OR management. Originality The application of concepts from manufacturing applied to healthcare as the PPSC, present in this text, demonstrates the crossing and alignment of global management techniques and tools applicable to both areas. Research method The discussion is based on data gathered through action-research in a Brazilian public hospital. Main findings In the hospital under study, the PSCPF implementation resulted in increased production control of surgeries, increased efficiency in management of waiting lists, increased operational efficiency, and motivational gains from staff integration. Implications for theory and practice The understanding and proper implementation of the concept of PPSC contributed to mitigate problems related to capacity management, reduced the unawareness of different levels of demand and waiting lists, cut down scheduling errors, and prevented the provision of false information from the disconnection between the various areas of the hospital.
  • Australian manufacturing industry: a 20-year scoping study on barriers, opportunities and trends for its strategic development Systematic Review

    Tortorella, Guilherme; Li, Wen; Staines, Jo; Vassolo, Roberto

    Abstract in English:

    Abstract Paper aims This study aims at identifying the barriers, opportunities and trends for the strategic development of the Australian manufacturing industry. Originality As research on Australian manufacturing is prolific and sparse, our study helps to clarify whether and how important research findings on Australian manufacturing replicate. Research method For that, we conducted a scoping review on literature evidence published in the last twenty years. We systemically compiled the body of knowledge and proposed research directions in accordance with five global manufacturing megatrends. Main findings We identified eight barriers/challenges and eight opportunities according to manufacturing sectors and analyzed them based on their emphasis on these global megatrends. Literature emphasis has not been equally distributed over time, highlighting the need for further research. Implications for theory and practice We suggested three main directions for future studies; they were: (i) digital transformation of manufacturing; (ii) sustainable operations in end-to-end service-integrated manufacturing; and (iii) interrelation between socioeconomic characteristics and strategic critical success factors. Further, the body of knowledge’s systemic compilation has led to new conceptual and theoretical insights in light of global megatrends.
  • AHP in nonlinear scaling: from two-envelope problem to modeling by predictors Thematic Section - Advances in Analytic Hierarchy Process

    Lipovetsky, Stan

    Abstract in English:

    Abstract Paper aims Extending the AHP abilities to new areas from explaining the famous Two-Envelope paradox to finding priorities as functions of auxiliary variables is suggested. Originality The proposed innovative and advantageous approach permits to find the non-constant priorities via regression modeling for the exponential or Cobb-Douglas production functions. Research method Transforming the ratio scale into the additive or logarithmic scales, which correspond to the multiplicative utility function, opens new possibilities in the multiple-criteria decision making. Main findings Two-Envelop problem is resolved, priority vectors are presented as functions by auxiliary variables, preferences are predicted and profiled by predictors. Implications for theory and practice The suggested techniques open novel possibilities of multiple-criteria decisions helping to researchers and managers to discover useful features of priority behavior due to the demographic, socio-economic, or technical properties of the compared alternatives, and to find optimal solutions for individual customers.
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